Why do they keep designing stuff like that?

Negotiating place: the challenge of inclusive design

This short negotiating inclusive designarticle written by Charlotte Bates, Goldsmiths, University of London, was posted on the Universalising Design website in the UK  and begins, 

In my more miserable moments I think we’ll never get it right, and people just ignore it, and building control officers don’t implement it, and we still see buildings where somebody says it’s accessible, and it’s not accessible at all. We’re still designing public spaces with cobbles, brand new public spaces with cobbles and seats that have got no arms or backrests, and they don’t understand that an older person can’t get up off a concrete stone bench. Why do they keep designing stuff like that?” (access consultant x).

You can also access the article directly from Discover Society website.