NDIS and UD: Designing your personal services

Margaret-Ward1-468x495With the roll out of the NDIS, this is a timely video from Margaret Ward based on her recent work at Griffith University. In the video she explains seven steps which are helpful for both the person with a disability and potential assistive personnel. As user involvement is a basic principle of universal design, tailoring your service and selecting your personnel can be seen as another interpretation of universal design. Services need to be universally designed too!