Air travel has seen significant growth in recent years, but many of the issues of accessibility and inclusion have yet to be resolved. Some horror stories are reported in the media, but this has not resulted in the changes needed for worry-free journeys for all. Getting from the drop off point to the aircraft seat is fraught with many potential obstacles. Carina Campese et al describe their visits to assistive technology companies and trade fairs to find appropriate equipment that airlines might use to make life easier for people experiencing difficulty with mobility, hearing and vision. They have some good recommendations for airlines and airport authorities based on their research. They acknowledge that staff training is also an essential element and will be the subject of subsequent research. The sea plane pictured indicates some of the difficulties airlines face in embracing accessibility for all.