Gearing up for inclusive tourism in Australia

UD-logo-200x200Edited transcript from live captioning of Bill Forrester’s presentation: Utilising Universal Design on “Soft Infrastructure” for Competitive Advantage and Greater Economic Returns

Synopsis: This presentation explains the importance of customer service in tourism, and that many tourists now, and in the future, will have a disability and many more will be ageing. Gearing up as in industry in Australia has been slow and there are missed opportunities. Bill Forrester uses examples from overseas to show how we can improve the design of tourism opportunities.

Bill Forrester Presentation transcript PDF

Bill Forrester Presentation transcript Word

Bill Forrester Slideshow PDF 6MB  

Banyule City Council Liveable Housing Guidelines

UD-logo-200x200Edited transcript from live captioning of the presentation by Shawn Neilson and Joel Elbourne who outline the process of engaging with developers to encourage the uptake of Banyule City Council’s Liveable Housing Design Guidelines in new housing developments. They show how it is possible to get buy-in from developers using local government resources. The title of their presentation is, Improving housing for people across their lifespan. Banyule City Council also has a Liveable Housing Policy. However, the policy indicates the notion of a proportion of new dwellings, which means the policy applies only to multi dwelling developments. 

Edited Transcript in PDF or in Word document.

Link to presentation slides and transcript on Prezi (August 2015) 

Link to presentation slides and transcript of 2016 outcomes so far.


Housing our future: People-centred approach to sustainability

UD-logo-200x200Queenie Tran has an interest in research and passion in architectural design/construction.

Abstract: The Livable Housing Guidelines, a lifecycle housing approach to residential design and construction, encourages us to imagine a sustainable model of living where we can reframe sustainability through the integration of economic, social and environmental building practices. Australia’s population is projected to reach 42 million by 2060. Of that, one quarter are expected to be over our current retirement age. The global phenomenon of population ageing is one that is to the forefront of national interest with potential policy implications. Aged care costs have been projected to rise from 0.8 per cent of GDP in 2009-10 to 1.8 per cent in 2049-50 with residential care accounting for up to 85 per cent of that figure.

Cynthia Banham explains universal housing to be “building a house to last its occupants’ lifetimes so whatever happens, should they get injured or grow old, they will still be able to live independently.” However the success of universally designed houses rests on the design being one where it is “more capable of easy and cost-effective adaptation”. How does one quantify ease of adaptation and low-cost? Are architects and builders’ understanding of ‘ease of adaptation’ and ‘low-cost’ the same as someone who has just been in an accident and is finds themselves a wheelchair user?
This paper addresses the different compromises faced by architects, builders and developers in addressing the key ideas of ease of adaptation and low-cost through case studies of projects and design solutions in order to achieve a universally designed home. Universally designed homes should be safer homes that are flexible, inexpensive in adaptation but still marketable. Through a series of scenarios, this paper initiates the comparisons in understanding the differences between retrofitting and purpose built universal homes through a long-term perspective of economic, social and environmental sustainability. This paper takes the perspective of an access consultant using case studies.

Please contact Queenie Tran directly if you are interested in this presentation. 


Universal Housing Design – Let’s Get Going!

UD-logo-200x200Edited transcript from live captioning of Margaret Ward’s presentation at the Australian Universal Design Conference 2014.

Synopsis: While major industry players support the Livable Housing Design Guidelines, their implementation in mass market housing is not yet evident. This presentation takes the perspective of the Australian Network for Universal Housing Design and plots the history from the setting up of the National Dialogue for Universal Housing Design, to the development of the Livable Housing Design Guidelines, and the achievements to date of Livable Housing Australia.  It asks the question – what more can be done to progress universal housing design in Australia?

Margaret Ward Presentation transcript in PDF format or in Word document

Margaret Ward slideshow PDF 1MB   


Making universal design a reality – confronting affordability

Head and shoulders pic of Kay Saville-Smith
Kay Saville-Smith

Edited transcript from live captioning of Kay Saville-Smith’s keynote presentation at the Australian Universal Design Conference 2014.

Synopsis: The Christchurch earthquakes which flattened much of the city provided an opportunity to start from scratch and implement some of the good design ideas, including universal design, that have been around for some time.  However, this UD-logo-200x200has not happened and there are many reasons for this, not least of which is the stance of the insurance industry. The issue of affordability is a complex one, as it is a market driven issue where the actual cost of the building is not the main issue.  Universal design and affordability can co-exist, but there are many attitudinal barriers and well-worn arguments touted in the industry that say it cannot be done.

Kay Saville-Smith Keynote Presentation transcipt in PDF or Transcript in Word

Kay Saville-Smith Keynote Slideshow PDF 3MB   


Panel Session: Universal Design – Everyone, Everywhere

UD-logo-200x200Participants in this panel session at the Universal Design Conference were Kathryn Greiner (perspective of older people), Nikke Gladwin (perspective of children), and Mark Relf (perspective of people with disability). The session was chaired by Andrew Buchanan.

Panel Session Day 2 Transcript  PDF

Panel Session Day 2 Transcript Word

Kathryn Greiner Presentation Synopsis:  The focus of Kathryn Greiner’s presentation is on older people, but also recognising what is good for older people is also good for people of all ages. Attitudes to older people need to change so that there are more inclusive behaviours by others in the community. Unfriendly or thoughtless behaviours can be a barrier to being more active and involved as we age, and this is where engagement with the private sector is critical. Also needed are toolkits and information to help people understand why behaviours need to change, and this applies particularly to the private sector so that they can benefit from the upcoming baby boomer cohort, as well as the baby boomers themselves.

Kathryn Greiner’s speaking notes PDF

Nikke Gladwin Presentation Synopsis:  Children are often forgotten in planning and neighbourhood design, yet they have a wealth of information and idea ready to be tapped, if only they are asked.  Child Friendly by Design is a projects are collaborative projects where children and young people are involved in community engagement processes for the benefit of everyone.

Mark Relf Presentation Synopsis:  The evolution of accessibility and universal design covers some fifty years and several legal instruments, standards, state planning policies, and local government ordinances.  This presentation provides a potted history of the evolution of accessibility and universal design and helps us make sense of the situation today.

Mark Relf’s Panel Presentation slides PDF 6MB

The House that Chris Built: a user’s perspective

UD-logo-200x200Edited transcript from live captioning of Chris Nicholls’ presentation.

Synopsis:  Chris discusses the design and construction of his family home from the perspective of a wheelchair user.  He outlines some of the problems with applying standards such as AS1428 in homes and explains why some design features, which are often referred to as disability features, are not necessarily needed by every wheelchair user or person with a disability. He also explains which features were important and why. The slideshow has many instructive photographs.

Chris Nicholls Presentation Transcript  PDF

Chris Nicholls Presentation Transcript  Word

Chris Nicholls slideshow PDF 23MB

Local Government: friend or foe in the quest for universal housing design?

UD-logo-200x200Noelle Hudson’s edited transcript from the live captioning.

Synopsis: Noelle outlines her research at local government level in Queensland to find out the degree of support for introducing universal design in housing.  There were some surprising results with some councils being supportive, but changing their minds later on, and others that were against it.  Noelle provides some insights into some of the local government thinking on this topic in Queensland.

Noelle Hudson Presentation Transcript PDF

Noelle Hudson Presentation Transcript Word

Noelle Hudson slideshow PDF  500kb

From Adaptable to Universal Design

UD-logo-200x200From Adaptable to Universal Design: Implications for housing usability, marketability, and innovation

Dr Joanne Quinn provided an overview of the research on various approaches to inclusive design – adaptable, universal, flexible, visitable, and the newer Livable Housing Design Guidelines. She discusses the pros and cons of each.

The transcript is not publicly available due to research publication restrictions.

You can contact Joanne at University of New South Wales for more information on her research with the Enabling Built Environments Program.

Where are all the children?

UD-logo-200x200Assoc Prof Lisa Stafford‘s presentation is titled, “Where are all the children? Positioning children, young people with a disability and their families in the universal design agenda”.

Synopsis: Much of the discourse around universal design assumes an adult perspective and consequently children are left out and become invisible in the designs.  Lisa argues that we must include children, including those with a disability and their families if we are to truly be representative in our policies and practices in universal design, and not consider them as an afterthought.

Lisa Stafford Presentation Transcript PDF

Lisa Stafford Presentation Transcript Word