Accessibility Statements for schools

Accessibility statements are appearing in the tourism sector, so is it time to have accessibility statements for schools and universities? Well, why not ask staff and students? That’s just what two educational researchers did in the UK.

Teaching materials were checked for accessibility including digital media. Classroom delivered lectures came out best. The pandemic forced improvements for accessible online material.

Teacher and students are in black silhouette looking at a board with an mathematical equation for physics. Accessibility statement for schools.

The research on the accessibility statements was carried out at the University of Birmingham.

Captioning videos turned out to be a problem for staff because the microphones didn’t always work in the lecture rooms. This led to a lot of time being spent on re-doing captions. Some staff preferred to wait until they were asked for special interventions rather than do them automatically. However, the aim should be to remove barriers before someone finds them.

Students were given the opportunity to comment on the accessibility statements as they were being devised. However, no comments were received. Once published they were circulated by email and received positive comments. Many thought it was good for the school to provide these and that they were well thought out and clear. Some students felt the same as some staff – wait until someone needs the extra access features.

The researchers countered the reactive approach by saying that in the long run, making everything accessible saves time and prevents barriers and negative attitudes. As other research has shown, not everyone is keen to disclose a hidden disability. This is in line with the Principles of Universal Design for Learning (UDL).

From the conclusions

“Creating School-level statements allows a Department to demonstrate how accessibility is embedded in their teaching philosophy. Over time, this willingness to be demonstrably open and to proactively address differences among students can hopefully boost student recruitment.

“We found that misunderstandings still exist and they tend to weaken efforts to enhance accessibility in teaching and learning. For instance, some staff believe that accessibility only concerns individuals with specific learning needs. Or that student concerns should only
be acted upon when they request support or particular adjustments.

Next steps involve focusing on raising awareness of accessibility statements across the School communities and providing extra staff training.

An easy to read paper that highlights the need for accessibility statements as a given rather than an exception across all educational institutions. The title of the paper is, Example of practice: Accessibility statements for inclusive education.

From the abstract

This paper provides an example of practice that outlines the benefits and challenges of creating School or Department level accessibility statements. Like all methods of improving accessibility, there is no one-size-fits-all statement. Through demonstrating one possibility, we show how to create an accessibility statement.

The discussion is informed by the results of a staff and student evaluation of accessibility statements issued by two Schools at the University of Birmingham. These Schools issued accessibility statements to show their commitment to accessibility. They created open dialogue around students’ varying requirements, and explained the accessibility features/limitations of their teaching and learning resources.

Radical inclusion for urban transformation

Victor Santiago Pineda reflects on the Burning Man community which recognises that everyone has something valuable to contribute. It challenges the idea that some people are worth more than others. This in turn introduced him to the concept of radical inclusion. Pineda discusses this concept in relation to cities and Amartya Sen’s Capability Model.

Much of the chapter covers well trodden ground with the seven principles of universal design and more statistics to show the imperatives of inclusive practice.

A cityscape with a foreground of parkland and woodland.

Can we universally design a whole city?

Pineda relates his conversation with Kat Holmes the inclusive design champion at Microsoft. In her book she talks of the “Mismatch” where people who design society determine who can participate and who’s left out.

The tail ends of the population bell curve become invisible when governments aggregate figures. It’s at the local government level where planning is more nuanced with more of a focus on “outliers”. They are in a better position to take a universal design approach to their plans and actions. By definition, national policies are played out at a local level. That is, in communities where people live, not in a national or state policy document.

An easy to read chapter that includes discussion on climate change and examples and images of successful urban transformations.

The title of the book chapter is Radical Inclusion: The Key to Urban Transformation.

From the abstract

Fifteen percent of the global population has a disability, which will only increase with population ageing. Half of the world’s population live in cities and this is where we need to promote inclusion to address a rapidly changing demographic.

Disability is becoming increasingly common and cities must be transformed to be inclusive of everyone. The Capability Model argues that disability is created by barriers in the social environment and therefore requires social change. When barriers exist, inclusive communities work to transform the way they are organized to meet the needs of all people.

The radical inclusion is a framework aims to eliminate barriers that hinder individuals and communities from reaching their full potential. It goes beyond full participation to create inclusive systems that promote equity and resilience. Their aim is to remove barriers that perpetuate poverty, inequality, disempowerment, isolation, and exclusion.

Building the inclusive city

Front cover of the book.

Most academic writing about inclusion, disability and urban design is based on Western culture and traditions. Building the Inclusive City, an open access book, covers a recent history of disability in city planning and the cultural context of a middle eastern approach. It brings together social sciences, politics and disability studies for an integrated approach to policy. There are three underpinning themes are:

  • disability research needs a contextual position
  • access and inclusion is both local and global
  • planning education should apply a disability lens to the field
Victor sits casually and smiles at the camera. It looks as if he is sitting in a wheelchair.

The book by Victor Santiago Pineda is downloadable in full or by chapter. It’s good to see this important book has free access. Pineda is based in California.

The full title of the book is, Building the Inclusive City Governance, Access, and the Urban Transformation of Dubai. Published in 2020.

From the introduction to the book:

This book is an anthropological urban study of the Emirate of Dubai, its institutions, and their evolution. It provides a contemporary history of disability in city planning from a non-Western perspective and explores the cultural context for its positioning. Three insights inform the author’s approach.

First, situate disability research in a particular place. Second, access and inclusion forms a key part of both local and global planning issues. Third, 21st century planning education should apply a disability lens to the empirical, methodological, and theoretical advances of the field.

By bridging theory and practice, this book provides new insights on inclusive city planning and comparative urban theory. This book is a story of how equity and justice are central themes in building the cities of the future and of today.”

Picture of towering buildings in the Dubai skyline with river in the foreground
high rise buildings in Dubai

Editor’s note: I travelled to Dubai in 2015 and found much of the new infrastructure very accessible. Air conditioned bus stop shelters were a nice surprise. 

Virtual tours and accessible tourism

Virtual tours using 3D photography is being used more frequently by tour companies to sell their experiences. For example, most cruise ships have virtual tours of their staterooms (cabins) so you can see what it looks like before you book. But virtual tours are a necessity for people who need to know exactly what a place looks like before they set out.

Visiting an unfamiliar location is a challenge when you have a disability. Will I be able to get in? Will there be loud noises? Is there be someone to help me? An interactive virtual tour can answer these questions.

Image of Hamaren Activity Park, Norway.

A man sits in a bike taxi which is being driven down a section of the boardwalk.

Google Maps got onto the digital image idea quickly and now Street View is accepted as normal. However, once you leave the street to enter a place or space the vision ends. The rest of the journey becomes a visual magical mystery tour. For some people, photographic information is essential to give them confidence to make the journey in the first place.

When it comes to accessible tourism this type of imagery is a really good way to showcase good access features. It gives people with different disabilities the confidence to easily choose visitor experiences and accommodation. It also tells prospective visitors whether the claim of accessibility matches their individual requirements.

People who use mobility devices can see important details such as steps, ramps, lifts and a level path of travel. People who are neurodiverse and experience sensory overload in large, noisy places can either decide not to go, or to be prepared for this in advance. Knowing what to expect helps keep anxiety levels down.

Virtual tours are universal design

Regardless of whether a person has a disability, it is a comfort to know what to expect and avoid nasty surprises. That makes virtual tours and 3D images a universal design concept – good for everyone.

UK company Ocean 3D has a fact sheet with more detail on their website. There are also good examples of what these tours look like. Virtual tours for access purposes are not the same as promotional videos that give a general idea of a place.

A second fact sheet explains the benefits of 3D images for people who are neurodiverse.

Socioeconomic benefits and costs of universal design

Access and inclusion are considered a “good thing” until someone asks, “what will it cost?” Rarely does anyone ask “what does doing nothing cost?”. Many of the benefits are on the social scale, but are difficult for orthodox economists to measure with their current tools. So what to do about it? A report from Norway looks at studies of the socioeconomic benefits and costs of universal design and accessibility.

There is a risk that a disproportionate emphasis is put on the costs and benefits of universal design rather than its broader societal benefits.

Part of the front cover of the universal design and socioeconomic analyses report. It shows a blue city tram with a person about to board.

The Nordic nations are really keen to implement universal design policies. The high priority that Norway gives universal design makes it an international leader. Other Nordic countries are yet to show the same commitment. The report maps international socioeconomic analyses and related analyses. Although using different methods, the studies emphasise cost-benefit analysis.

Why do an analysis?

Cost-benefit analyses are commissioned for different reasons. There are four main types:

1. regulatory impact assessments to analyse the potential socioeconomic consequences of new legislation and regulation related to universal design or accessibility;
2. business case studies of the profitability of investing in universal design and accessibility;
3. cost-benefit analyses as part of an assessment of reasonable accommodation, primarily with regard to discrimination legislation; and
4. research projects examining the effects of accessibility measures in general, or of specific measures, or their benefit to different target groups.

What do they look at?

Most of the analyses are about housing and the built environment with a focus on legal access requirements. The studies mainly focus on the consequences in terms of participation, employment, risk of falls, and health benefits for people with disability.

Street scene of Oslo showing footpath dining and 2 cyclists.

In the transport sector, studies mainly looked at travel time and willingness to pay more to improve accessibility. Business case studies dominate the field of information and communication technology.

Costs are usually easier to measure in monetary terms than benefits. Assumptions based on hypothetical reasoning, such as accessibility results in increased employment, lacks evidence.

From the conclusions

Many studies indicate there are significant benefits for people with and without disabilities. However, evaluating these benefits against quantifiable costs entails other variables.

Regulatory impact assessments of new legislation lacks data for calculating different effects. Specialist consultancy firms often carry out these assessments as government staff lack expertise.

In other studies, new knowledge emerges but with different methods. Designing these studies and collecting data is a constant challenge. Measuring the benefits of universal design in its broadest sense is even more difficult than measuring statutory access requirements.

It is at least as important to study why people choose not to use, say public transport, as it is to study the benefits for those who do. Any cost-benefit analysis of universal design and accessibility must be accompanied by what constitutes a cost and for whom.

The report presents areas for improvement and development including the ongoing exchange of experience and knowledge.

The title of the report is Universal design and socioeconomic analysis: A survey of analyses and literature. The main part of the report is in Swedish, but the English language summary begins on page 105. Included in the list of documents at the end is the Australian Building Codes Board Regulatory Impact Statement on accessible housing.

Abstract

What do measures for increased accessibility for people with disabilities cost? And what benefit do the measures provide? What analysis methods are there to evaluate the effects of increased accessibility? This report presents a survey of socio-economic analyses carried out in the Nordic countries and internationally.

An accessible society is a priority goal for the Nordic countries’ disability policy. The concept of universal design has become increasingly central to the Nordic countries’ work.

Calculations of the costs and benefits of measures for increased accessibility are requested by authorities and companies as well as organizations. The report presents studies, methods and analyses to evaluate the benefits and costs of various measures within universal design and accessibility. 

The focus is on cost-benefit analyzes and impact studies. The mapping has been carried out via a literature search, surveys to experts and two workshops. A total of 45 studies and seven literature reviews are presented in an English-language appendix. 

The Era of the New Normal

If we really want inclusive and accessible cities, we have to build it into city-wide master plans. Concepts of inclusion are integral to concepts of resilience but not often recognised as such. Victor Santiago Pineda discusses inclusion, universal design and the digital transformation of cities for the “new normal” in his book chapter.

Working together towards a common goal can enhance the overall resilience of the city.

By building inclusion and access into city-wide master plans, cities are taking steps to becoming Smart Nations.

View from high building in Brisbane overlooking building roofs and the Brisbane river and bridges. Jacaranda trees can be seen in the street. It's about people and planet and political barriers.

Pineda provides examples from New York, Barcelona, Singapore, Dubai and other global cities.

A night time view of iconic buildings in Singapore.

7 principles for the “new normal”

These 7 principles are discussed in more detail in the book chapter.

1. Reflection—using past experiences to inform future decisions

2. Resourcefulness—recognizing alternative ways to utilize resources

3. Inclusivity—prioritizing broad consultation to create a sense of shared ownership in decision-making

4. Integration—bringing together a range of distinct systems and institutions

5. Robustness—well-conceived, constructed, and managed systems

6. Redundancy—spare capacity purposefully created to accommodate disruption

7. Flexibility—willingness and ability to adopt alternative strategies in response to changing circumstances

Emerging trends – belonging by design

Clear human rights frameworks, standards for accessible and usable digital products, collaboration with civil society organisations, and risk management plans. These elements and others are discussed in the context of universal design principles. “The emerging measures presented in this book build off Universal Design to help urban practitioners build belonging by design.”

Leading cities are not waiting for a transformation to take place – city leaders are taking charge. “There is a global movement building to accelerate an inclusive urban transformation”.

The very tall tower buildings form the city skyline in Dubai.

There is an urgent need for cities to prioritize inclusion and belonging in order to create truly sustainable and equitable communities. By adopting a unified and holistic approach, we can build cities that foster a sense of belonging for all residents.

The title of the book chapter by Victor Santiago Pineda is The Era of the New Normal in Inclusion and Belonging in Cities of Tomorrow.

From the abstract

Leading smart cities are transforming their urban planning processes by building inclusion and access into their city-wide master plans. This is resulting in cities that are more accessible, inclusive, and resilient.

A key factor is the adoption of key principles of resilience in their decision-making and planning processes. These include reflection, resourcefulness, inclusivity, integration, robustness, redundancy, and flexibility.

Inclusivity is crucial in building resilience. Cities need to prioritize broad consultation and create a sense of shared ownership in decision-making complemented by the use of human-rights based regulatory frameworks.

Universal design principles can also enhance the effectiveness of radical inclusion efforts. The practice of universal design has expanded to include policy, social participation, and health and wellness.

The ultimate success of these initiatives is also dependent on the ability of cities to effectively adopt and integrate technologies in a way that supports the needs of all citizens.

Creating an accessible online presence

Online shopping is here to stay and increasing rapidly. There’s lots of information about making a shopping site accessible. But people shop for more than goods – they shop for information too. So some of the ideas for shopping translate to information and service sites too. Here are some basic tips on creating an accessible online presence.

Anyone in charge of creating or maintaining a website should understand the basics of accessible design. It’s not just a tech person’s job.

A smartphone with graphics depicting a design problem being fixed.

A short article in SmartCompany magazine takes a business view of an inclusive shopping experience and lists seven things companies should do. Some of these points are well-known to many web designers and developers. When a website is difficult to navigate, people leave, they click away from the site as the video below shows.

Accessible online presence: key points

Web Content Accessibility Guidelines (WCAG)Regularly update your website to comply with WCAG standards. This includes text-background contrast, enabling keyboard navigation, and providing alternative text for images.

Responsive design: Ensure your website automatically adjusts to various screen sizes and resolutions to suit all devices, including smartphones, tablets and different computer screen sizes. 

Site navigation: Organising your site with a clear structure, clear headings and logical sitemap will improve navigability. Utilise Accessible Rich Internet Applications (ARIA) landmarks to help screen reader users navigate your site more effectively. Clear and consistent navigation aids users, especially those with cognitive differences, to understand their location within your site.

Enable customisation and ensure content accessibility: Include options for users to customise visual elements, like font sizes and colours, and consider integrating text-to-speech functionality for people with vision impairments. If you have audio and video content, provide captions and transcripts to aid users with hearing impairments. Avoid content that could affect users with photosensitive epilepsy and clearly label any content that could pose a risk.

Optimise customer service channels: Some users have difficulty communicating via traditional channels such as phone or text. Offer email, phone, video calls with sign language support and real-time chat, to accommodate diverse communication needs.

Checkout processes: Simplify the checkout process with clear instructions and error messages to minimise confusion and to enhance the user experience.

Test with users and commit to ongoing improvement: Conduct site testing with a diverse group of users, including people with various disabilities. View accessibility as a continuous effort. Regularly audit and update your site to keep pace with changing technology and standards.

The title of the article is, How to create an inclusive online shopping experience.

Other resources

This website has a section on ICT guidelines for practice. Here are just three items for quick reference.

Microsoft’s inclusive design toolkit.

Google spells out accessible, inclusive and usable.

Which font to use? All of them?

The Engineering Design Centre at the University of Cambridge has done a lot of work on product images and labelling. They claim that their design guidelines help increase sales by 29%.

Aged care design guidelines

Designing aged care facilities is a specialised endeavour but it can include some universal design thinking, such as co-design processes. Some aspects of these specialised designs have application in the design of mainstream homes and neighbourhood places and spaces. The new National Aged Care Design Principles and Guidelines are worth looking at for that reason.

Design Principles:

  • Enable the person
  • Cultivate a home
  • Access the outdoors
  • Connect with community

Plus, co-design processes involving all stakeholders.

Front cover of the National Aged Care Design Principles and Guidelines. Yellow background with black text.

The Aged Care Design Principles and Guidelines is a comprehensive, evidence-based resource designed for anyone with a stake in residential aged care. This includes accommodation providers and design professionals, staff, regulators and policymakers, and older Australians and their families.

The four design principles underpin the guidance which includes residents with dementia. Around half of aged care residents have dementia and half have reduced mobility. As expected, the designs benefit others with age-related health and care needs. Staff needs are also included. The key point is the importance of ‘home’ to residents – a place that reflects people’s needs and aspirations.

Six Personas

Personas cannot take the place of real people, but they are useful for explaining design ideas. That’s because they often provide the ‘why’ of a design. The guidelines use three resident personas, and three staff personas.

Each design principle has an objective and details on how to achieve it. For example, the objective for ‘Enable the Person’ is to support people to maintain health, wellbeing and sense of identity. Scenarios for residents and reasons why some things are important lead to checklists and a narrative for positive outcomes.

Mainstream applications

Considerations such as noise and clutter are just as relevant for people with dementia living in their own homes. Acoustic comfort is especially important for people with hearing loss, and everyone benefits from clean air and good lighting. Tonal or colour contrast becomes more important as people age rather than the fashionable all-white colour schemes.

The guidelines for bathrooms, ensuites and kitchens also have elements that help people in their own homes as well as home care staff. The main point is make them safe without looking like a hospital.

The title of the guideline is, National Aged Care Design Principles and Guidelines. The guidelines include design checklists and links to supporting evidence. Photographs enhance the publication.

Think about the windows

Guy Luscombe cover pic

Architect Guy Luscombe recently returned from a study trip in Europe focusing on living arrangements for older people.  His comprehensive report featuring case studies from Portugal, Spain, Switzerland, Germany, Denmark and Netherlands, reveals eight key design features important to older people. Windows was top of the list.

He says, “The traditional ‘nursing home’ and ‘retirement village’ are not only outdated, they can actually foster separation and ‘otherness’, isolating people from their family, friends and interests. The aim of this project is to explore how architects can design better environments for older people that improve their enjoyment of life. It starts with rethinking some of our design language.” Many in the universal design movement would agree with this.

Luscombe found 8 key design features with windows as the first priority for both light and seeing out into the neighbourhood. He makes some good comments. For example,

“Aged-care buildings are necessarily beset with constraints and regulations, some good, some outdated. However, many of the regulations put in place to ‘protect’ older people are very often seen as key design features of the building. They become the ‘end’ product. Buildings are seen as either compliant or non-compliant, rather than, say, promoting wellbeing and liveability.”

Download Guy Luscombe’s report which includes several excellent photos. It’s titled the NANA report

Neurodivergent lens on public transport

Lucinda Miller asks the same questions any follower of universal design and inclusive practice asks. “Who are our built environments planned for?” Disability access standards are framed around people with physical and sensory disabilities. But what about people with invisible disabilities? Miller puts a neurodivergent lens on public transport and challenges the way policies are ‘decorated’ with the language of access and inclusion.

“What does ‘public’ mean if it does not serve the needs of all people in the community?”

Creating inclusive environments is not only bricks and mortar, but also the belief systems held by society.

Cover image by Miller and Leddie

Front cover of the document, the invisible city. it has a mid blue background and white text. The graphic is of wiggly lines with small dots with different means of transport.

Miller highlights the gap between the words and deeds in policy documents. There is a chasm in the translation of access and inclusion in addressing invisible disabilities.

The thesis reviews both disability literature and policies and looks at ethical considerations. New South Wales state and local government policy is the basis of the policy review.

The diversity of lived experience must be baked into the design recipe – the planning instruments – rather than bolted on as an afterthought.

A man stands on a train platform looking at his smartphone. He is wearing a hat and has a bright yellow backpack.

Discussion and recommendations

The Disability Discrimination Act and the Disability Transport Standards define disability as both mind and body, but are skewed towards physical disabilities. These documents guide planning instruments and so the diversity of invisible disabilities goes unrecognised in action plans. Consequently, environments are accessible to some, but not inclusive of everyone.

Recommendations include mandating hidden disability training and taking a whole-of-government approach to universal design. A universal design approach should be at everyone stage of projects and include people with lived experience.

The title of the honours thesis is, The Invisible City: Public Transport through Neurodivergent Lenses. Miller’s concluding remarks begin:

“This thesis explored how terminology such as accessibility and inclusive in policy and urban design translate to public transport from neurodivergent perspectives. It revealed that accessibility currently equates to a compliance-based mindset favouring minimum design standards. In contrast, inclusive is less concrete and highly decorated in strategic documents, yet its translation is absent from public space.”

From the abstract

Designing public transport to accommodate people with physical disabilities has gained momentum. The consideration of invisible disabilities, the experiences of neurodivergent individuals, navigating public space is yet to catch up.

This thesis interrogates the terms ‘accessibility’ and ‘inclusive’ in transport planning, and examines how these terms translate to the built environment.

This thesis emphasises the social value of public services in its fundamental role in serving communities. Despite the importance of compliance-based thinking there is a need for a cultural shift that moves beyond minimum standards..

The diversity of lived experiences should be embedded in planning instruments – “baked in, not bolted on”. It accentuates the Transport ‘Customer’ as more than a transactional member of the community.

The design of public transport must reflect the spectrum of disability, where transport journeys are about dignity. All users and their intersecting needs should feel a sense of autonomy over their right to participate in everyday life.

Accessible Gold Coast Guide

Creating a visitor guide highlighting accessible accommodation, attractions and events is a challenging task. The accessible Gold Coast guide has all the essential elements for visitors looking for accessible places and experiences. It’s a good example of what an access guide should contain.

The guide is comprehensive and covers just about everything anyone would want to do as a visitor. However, this does make for a large document of 158 pages. Queensland made 2023 the “Year of Accessible Tourism” and this guide is a great legacy.

Front cover of the Accessible Gold Coast Visitor guide showing two images: one of the buildings at twilight, and one of a swimming pool.

The guide has an accommodation map covering northern and central Gold Coast, and the southern Gold Coast and hinterland. Each hotel and resort listed provides detailed information about accessible rooms. The information covers reception, the room, the bathroom, bedding, kitchen, balcony, furniture and fittings, and public areas including the pool.

There is also a map listing the key attractions for the Gold Coast. Each of the attractions listed has an overview and an accompanying “access statement” provided by the operator. These statements promote their service as well as provide an overview of what is inclusive or accessible. It’s not clear which experiences are specifically for people with disability or for everyone – inclusive. Also, the way the information is presented varies from operator to operator.

Information about transport modes and their accessibility is also provided.

What it doesn’t cover

It’s clear from the access statements that the focus is on mobility disabilities and wheelchair users. Invisible disabilities are missing from the statements. Some of the language needs vetting for outdated terms such as “special needs”. Choice of font and layout for the statements would also benefit from a review.

The font for the main document uses a narrow typeface which isn’t the easiest to read. It’s one thing to have an access statement, but the statement itself needs to be accessible. More plain language would also make the document more accessible to more people.

This is the first iteration of the guide, and as such it shows how to go about at providing detailed access information for visitors. Making the guide itself more accessible would be a useful improvement.

Destination Gold Coast is a separate website and provides similar information with a link to the accessible Gold Coast guide. This website looks like it was designed by the same graphic designer with the same narrow typeface, and headings in both upper case and script style text. The Handbook for Accessible Graphic Design addresses these issues.

Continuous footways for pedestrians

The design of driveways and their impact on footways is often forgotten in street design. That’s because not many people realise that crossing over driveways and roadways at side streets to continue a journey is part of a footway. Consequently, the design of continuous footways has a role to play in creating walkable neighbourhoods.

Living Streets is a UK based charity focused on safe and accessible walking and wheeling. As part of a major project to encourage walking they have produced a report on inclusive design and continuous footways.

The research project included a literature review, GIS mapping, working with professionals, working with people with disability, which led to detailed site work. The issues raised in this project are likely to be similar in other jurisdictions.

Key conclusions are:

  • There’s confusion over what constitutes a continuous footway, their design, and what their use aims to achieve
  • Many designs being called continuous footways in Britain do not convincingly continue the footway
  • Most of the designs called continuous footways in Britain do not provide high levels of pedestrian priority
Bright green front cover of Inclusive design at continuous footways.
  • The use of these designs can create problems not just for some disabled people, but for a wider group
  • Where there are fewer vehicles travelling at lower speeds, it’s easier to establish pedestrian priority
  • What we call “real” continuous footways might be more effective in prioritising pedestrians
A narrow cobbled roadway and paved footpaths with a view of a tall skyscraper building in the background.

Many pedestrians find crossing over delivery driveways and car parking driveways unsafe. This is largely due to drivers and pedestrians not knowing who has the right of way.

Design issues

Researchers found that some designers wanted to design for maximum pedestrian safety, but were forced to compromise by “highway engineers”. People who are blind or have low vision are particularly impacted where the footway is not clearly delineated by kerbs or clear transitions. This results in that journeys not made when pedestrians feel unsafe.

Design factors having potential significance for pedestrians are:

  • Continuity of main carriageway kerb
  • Lack of visible (kerb) radii at the main carriageway
  • Continuity of markings (white line)
  • Height different and ramp design
  • Visual continuity of materials and colour of footway
  • Contrast between footway and carriageway colour
New housing development showing narrow footpath and nature strip.

Findings from the study

Overall there was a broad failure to prioritise pedestrians at all study sites even where designers were aiming to prioritise pedestrians. Failure to reduce vehicle speeds and use visual cues so that drivers know when they are crossing a footway were two findings.

The title of the Living Streets report is, Inclusive design at continuous footways. There is a separate document of appendices that has many illustrations. The Living Streets website has more about the project and links to further documents.

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