As technology races ahead we need to be thinking quickly about policy development, and ethical questions related to artificial intelligence and the level to which it can affect our lives for good and perhaps not so good. Monash University has produced an 11 minute video in which several speakers have their say on the topic of automation and artificial intelligence. Good points are made from both an ethical perspective and a practical perspective. One point not mentioned is whether all such technology will be inclusive for all users.
The FastCoDesign website has an article featuring books on using design to fight inequality. Urban designers, architects, professors, and activists share their essential reads. The article begins, “Design has afforded us more convenience, more connectivity, and more beauty. But at the same time, it’s also threatening our civil liberties, manipulating our decisions, and spreading bias. Here are a few to start with. The rest can be found on the website.
Design, When Everybody Designs: An Introduction to Design for Social Innovation discusses the importance of co-creation, by Esio Manzini.
“Stamped from the Beginning: The Definitive History of Racist Ideas in America– is about seeking justice in the built environment, by Ibrim X Kenzi.
Dark Space: Architecture, Representation, Black Identity. A study of the intersection of race, and architecture. through a deep probing of the aesthetics of blackness, spatial inequality, museum culture, and queer space, by Mario Gooden.
And then there isFastCoDesign’s Thirty five books every designer should read.
Older adults are still suspicious of digital transactions. This is one of the conclusions from a study in Ireland. It would be interesting to see if we would get similar results in Australia. With institutions such as Centrelink and Medicare going digital, it is important that we don’t leave people behind. This report, “A Social Policy Report of Older People’s Everyday Experiences of Banking and Telecommunication Providers in County Roscommon” gives some good insights into older people’s behaviours in this digital world. Using ATMs was not popular mainly due to concerns over safety, so there is still a preference to physically visit the bank. Online banking and telephone banking was not favoured either, in spite of many people having a smart phone and a computer. At least visiting the bank means an outing and some exercise for people who spend most of their time at home. Perhaps this should be factored into policies as well. The report lists the key findings at the front of the document. The Economist posted an article on a similar theme. Would be good to see an Australian study.
A great resource from COTA Tasmania. Using the World Health Organization’s Age Friendly Cities and Communities framework they have created an online toolkit aimed at local government. Of course, being age friendly, it really means all ages. However, the focus is on an ageing population – Tasmania having the largest proportion of any state. While it is designed with local government in mind, the information about the 8 domains is relevant to a range of disciplines. Elements of the toolkit include some statistics, 10 easy ways and 5 large scale ways to improve your community, digital technology, resources, and how to become a liveable community. It also has a very useful PowerPoint slide show (9MB) with lots of graphics.
If we apply the underpinning principles of universal design to all aspects of our daily lives and embrace the concept of inclusion, where do very low paid workers fit into the scheme of things? Willow Aliento discusses in Fifth Estate the “key worker” issue using a barista as an example of how low paid workers can’t even consider a home and family. So how does that fit with notions of equity? And for older workers who might have their own home, maintaining an existence becomes a daily challenge. She argues that property development policies need to factor stable employment into the mix along with being age and ability inclusive. A good article well written.
E-learning is taking off in this new digital age. Shane Hogan from Centre for Excellence in Universal Design based in Ireland shows how to make sure the maximum number of people can access and participate in e-learning programs. Using the example of creating e-learning for the public sector on disability equality training, Shane explains the steps they took in the development, and the ways in which content was presented. For anyone involved in e-learning, the 18 minute video is well worth watching to the end. He also addresses employee industrial issues and concerns over privacy and successful course completion.
Dr David Bonnett writes in an opinion piece for the Design Council, that health professionals need to step up to show the benefits (cost savings) of designing inclusively. He argues that inclusive design contributes to our health and wellbeing, but these benefits don’t get measured. In the UK new buildings, both public infrastructure and private homes, must incorporate basic access features. But older buildings are not under the same regulation. There are costs for refurbishing older buildings, but by now we should be calculating that cost more effectively. Bonnett says, “The considerable cost of improving these will be borne by local authorities who will in turn need to justify the benefits of their proposals to Government and other funding agencies.” He adds, “Design professionals, highways engineers included, are open to influence, and access consultants and others can tell them what to do. But first, health professional must assist in devising a method for demonstrating the benefits of inclusive design in order to make the case. Concerns for health succeeded in a ban on smoking in public building almost overnight. Inclusive design – already fifty years in the making – has got some catching up to do.”
We sometimes hear mention of the cost of bed days for falls, for example, and other conditions that are brought about by poorly designed environments, but as Bonnett says, it is time for the health profession to get on board.