Abstract: Autonomous driving is a topic of extensive research; however user views on this new technology are largely unexplored, especially for an inclusive population. This paper presents a survey and two focus groups, investigating driving habits and attitudes towards autonomous cars of an inclusive group of UK drivers. A subset of survey participants were invited to attend one of two focus groups, to discuss handovers of control between car and driver. Maintaining safety, trust and control were themes commonly identified in both focus groups, while unique views and concerns, relating to different characteristics of the group were expressed. These results can inform an inclusive, user-centred design of autonomous vehicle interfaces, especially for the safety-critical use case of driver handovers of control.”
You will need institutional access for a free read, otherwise the chapter can be purchased.
“Diversity is being asked to the party; inclusion is being asked to dance.” This is a great quote from Verna Myers. Her context is the workplace and the employment and advancement of women and people of colour. But of course, it is relevant to all other groups that are seeking inclusion. The Harvard Business Review in its article, Diversity doesn’t stick without inclusion discusses this issue. It is one thing to have a diverse population, but that doesn’t mean equity or inclusion will automatically follow. The HBR puts it in the employment context, “Part of the problem is that “diversity” and “inclusion” are so often lumped together that they’re assumed to be the same thing. But that’s just not the case. In the context of the workplace, diversity equals representation. Without inclusion, however, the crucial connections that attract diverse talent, encourage their participation, foster innovation, and lead to business growth won’t happen.”
Editor’s note: I co-wrote a paper on inclusion being something where you have to wait for the “mainstream” group to invite you in. Inclusiveness is something that is present, it is happening now. You can see the slideshow version too which has some explanatory graphics.
Connected and automated vehicles are being trialled across the world, but will their use and facility be universally designed? The arrival of the driverless car could be life-changing for people who have been unable to own and/or drive a car. In their article, Towards Life-Long Mobility: Accessible Transportation with Automation, the authors explore some of the challenges and opportunities for automated vehicles for people usually excluded from driving. They conclude that the future of automated vehicles for currently excluded people seems to be promising.
Despite the prevalent discussions on automated vehicles, little research has been conducted with a focus on inclusiveness of traditionally excluded populations from driving. Even though we may envision a future where everyone can drive with perfect automation, the problem will not be that simple. As with any other problem domains, we need to scrutinize all the design considerations – not only each population’s characteristics (capabilities and limitations), but also the entire system, technological limitations, and task environments. To this end, the present paper explores challenges and opportunities of automated vehicles for multiple populations, including people with various difficulties/disabilities, older adults, and children. This paper brings up some controversial points and is expected to promote lively discussions at the conference.
This book is practice-orientated and covers many fields of design.The overview of this publication states, “This book focuses on a range of topics in design, such as universal design, design for all, digital inclusion, universal usability, and accessibility of technologies independently of people’s age, economic situation, education, geographic location, culture and language. … Based on the AHFE 2016 International Conference on Design for Inclusion, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, this book discusses new design technologies, highlighting various requirements of individuals within a community. Thanks to its multidisciplinary approach, the book represents a useful resource for readers with different kinds of backgrounds and provides them with a timely, practice-oriented guide to design for inclusion.” You can download the promotional flyer or go to the link allows you to download the Table of Contents.