Rather than using a PowerPoint presentation, an actor with a script written by the researcher, Steve Daunt, communicates the results of his study. The script compares the difficulties older people face with everyday technology such as a mobile phone with the alarm pendant. It highlights how these pendants may not be as effective as the designers might think.
The study uncovered many device design issues that the users struggled with – such as buttons being the same colour as the device casing. Contextual use of the device was found to be an issue for the older users; for example, where reduced mobility and dexterity made it difficult to reach down to and operate a DVD player placed at a low level relative to the ground.
One major finding from the pendant alarm technology was that the older people assessed were mostly unsure or unaware of what steps would occur after they had pressed the alarm button.
Many of the designs that older users struggled with in their “difficult technology” made no allowance for users lack of technical knowledge or exposure. Some of the designs were found to be extremely poor and it is likely that other user groups would also have had difficulty with the technology. For example, some devices lacked labelling or feedback which are violations to basic usability principles.
Initial findings from the study were presented as a “dramatic reading”at the ActivAge 2012 conference. You can access the 15 minute video at the bottom of the webpage.
This article is by Dr Pietro Murano, The Universal Design of ICT Research Group in Oslo, Norway, and Tracey J Lomas, Computer Science and Software Engineering, University of Salford, UK.
Abstract: This paper concerns an investigation by the authors into the efficiency and user opinions of menu positioning in web pages. While the idea and use of menus on web pages are not new, the authors feel there is not enough empirical evidence to help designers choose an appropriate menu position. We therefore present the design and results of an empirical experiment, investigating the usability of menu positioning on web pages. A four condition experiment was conducted by the authors. Each condition tested a different menu position. The menu positions tested were left vertical, right vertical, top horizontal and bottom horizontal. The context was a fictitious online store. The results, based on statistical analysis and statistically significant findings, suggest that the top horizontal and left vertical positioned menus incurred fewer errors and fewer mouse clicks. Furthermore, the user satisfaction ratings were in line with the efficiency aspects observed. Download the article here PDF
This is a chapter from Smart Learning by Andrew Middleton. It considers the range of smart apps being used by teachers and students and how they form a personalised technological environment which crosses and erodes previously established boundaries between leisure, study, work and home. Drawing on the results of a survey of academic app usage, it looks at a selection of key apps and how they support academic practice. A small survey of academics showed how some people personalise their device more than others.
go to the chapter on page 275