Comprehensive Universal Design is a concept from India. It refers to the classic principles of universal design, concepts of sustainability, and culture, that is, a “country-centric approach which considers poverty, caste, class, religion, background both rural and urban”. A Conceptual Framework for Barrier Free Hotels in Smart Cities covers most of the basics written in many other papers about universal design, links it to the hotel and tourism industry and all the economic benefits that can bring. Weaving in cultural aspects such as poverty and religion takes universal design thinking another inclusive step forward. The article proposes a conceptual framework to explain.
Abstract: Cities are key for business, Job creation, and the growth of society. The Government of India planned to develop smart cities which are sustainable, inclusive and act as a reference for other aspiring cities. Smart cities in India will work on four principles such as wellbeing of habitants, equity, foresight and efficiency. Existing laws and design principles can act as a hurdle in achieving the four principles laid down. The principles of Universal Design (UD) are user centric, work on the social goals of inclusion, equality and independence. Universal Design India Principle (UDIP) is a set of design principles that focus on a country centric approach which considers culture, caste, poverty, class, and religion. There is an overwhelming need for environmentally sustainable designs for hospitality services. Considering the current requirements, a conceptual framework ‘Comprehensive Universal Design (CUD)’ has been proposed which includes principles of UD, UDIP and environmental sustainability. Adopting comprehensive universal design principles in the hotels in smart city will help the planners to realise equity, quality of life, social inclusion and environmental sustainability.