Driverless cars will be about passengers not drivers. Although a subtle difference, it focuses thought on users as passengers rather than drivers. And this is important because there will be more diversity of users than there are currently drivers. But this raises other issues.
When it comes to assistance it is usually the driver that helps riders with disabilities with getting in and out, and pointing them in the right direction. An article from Intelligent Transport Systems discusses these issues and more in a matter of fact way. Policy makers and vehicle designers need to think across all these issues.
“A “fully accessible” and “fully automated” vehicle must address challenges beyond the purview of the vehicle, extending into transportation infrastructure. For instance, for individuals with disabilities to – in practice – independently utilize an autonomous vehicle, problems associated with door-to-door wayfinding, signage, and street-side pick-up/drop-off must also be dealt with. For those who face physical barriers, such as those with mobility or vision impairments, wayfinding around obstacles in the built environment to rendezvous with vehicles or to arrive to at transit/taxi stops will still be a
The report concluded that because of the magnitude of this demand, there is a good case for avoiding complicated and expensive retrofitting for accessibility.