The European Union funded a project to find out more about subtitling and how best to do it for immersive media. Media accessibility usually focuses on users with disability, but this group chose not to go that route. Instead they took a broader section of participants. One of their conclusions fits with other findings on universal design – make it part of the design from the beginning. The findings from this research have recommendations that are good for everyone. One key point is that creation and production processes should have testing that includes users with diverse capabilities. The title of the article is “From disabilities to capabilities: testing subtitles in immersive environments with end users“. With more content being delivered online and the rise of virtual reality and other types of media, this is an important contribution to understanding how best to present current media, as well as media that will be developed in the future.
From the Abstract: To illustrate this point and propose a new approach to user testing in Media Accessibility in which we would move from a disability to a capability model. Testing only with people with disability brings poorer results than testing with a broader range of people. This is because subtitles (closed captions) are not just for people are deaf or hard of hearing, but for everyone. This means they should be considered a mainstream feature of video and film production, not an add on feature. The study addresses issues with vision, colour, and being able to navigate digital services to find and use the subtitles.