Here is a short research paper based on three case studies of train stations in suburban Melbourne. The stations were selected on specific criteria. The results show that in spite of a policy aim of going beyond the Transport Standards to take a whole of journey approach, there is some way to go when it comes to full accessibility. In the concluding paragraph of the Executive Summary of this working paper, Kathleen Miller writes, “It is recommended that Public Transport Victoria update the information provided through Journey Planner, and on the website, to accurately reflect the accessibility of the train stations visited. This will provide more accurate journey planning information for people in wheelchairs. If this is done across the network it will be a large step towards enabling access to the train system and increased independence for people in wheelchairs to make the decision on what journey is best suited for them”.
A nicely written report with a detailed methodology that can be used as the basis of further studies across Australia. The title is: “Does information from Public Transport Victoria’s Journey Planner align with real life accessibility for people in wheelchairs?”
Perhaps another case of bureaucrats not actually knowing what constitutes accessibility? Sometimes it is more than “access”.