Well designed buildings support people with physical impairment, but what about people with other sensory issues or cognitive impairment? Shelly Dival argues that we can do more in the built environment to support people on the autism spectrum in educational, work, and home environments.
One of her insights was the crossover between autism and other neurological conditions including dementia. Designing for neurodiversity rather than specific conditions may be an effective future-proofing strategy that supports everyone. That’s similar to the approach adopted by the International Organization for Standardization (ISO) in their forthcoming Guidelines on cognitive accessibility, based on the Universal Design for Learning (UDL) framework.
Going out of your way to find a solution for one group of people doesn’t always work. That’s what they found when they tried to find the best solutions for helping people with dyslexia. It turned out that the best solutions were those that made reading easier for everyone – the universal design approach. The special reading and writing solutions set them apart and made people “feel stupid”. The conclusion of this study therefore advises that it is better to work within the universal design paradigm than try to develop separate materials for people with dyslexia. The title of the paper is, “I’m not Stupid” – Attitudes Towards Adaptation Among People with Dyslexia. It is available from SpringerLink but you will need institutional access for a free read. It is also a book chapter in International Conference on Human-Computer Interaction.
Abstract: A significant portion of the population have dyslexia, which is commonly associated with reading and writing difficulties. In the context of developing materials well-suited for users with reading disorders, one solution has been to develop materials especially targeted at dyslexic users. However, how are the attitudes among users with dyslexia towards adaptation? In this paper, we report the findings from qualitative interviews with 20 adults with dyslexia. The main finding was that they were sceptical towards adapted products, among others because it made them “feel stupid” and because the adapted format affected the reading experience negatively. In this paper we argue to instead work within the universal design paradigm, trying to develop products and services usable by all people, thus reducing the need for particular user groups to utilise “special solutions”.
Guidance on policies and technical standards that best apply to people with cognitive disabilities in an organisational context.
Creating websites that support people with a cognitive disability.
Developing documents structured and written in ways that support people with cognitive disabilities.
Preparing communication messages for people with a cognitive disability.
Understanding how best to support people with cognitive disabilities in their ability to use computers and mobile devices.
The Guide also covers traditionally-implemented accessibility guidelines of WCAG 2.0 Level AA as well as looking at the increasing relevance of Level AAA requirements. It also delves into the role of affordable consumer devices such as tablets and helpful apps.
Of course, if the design is suitable for people with cognitive disability, there is a very good chance it is going suitable for everyone.
People with cognitive disabilities or impairments include: acquired brain injury, autism, dementia, developmental disability, Down syndrome, intellectual disability, dyslexia, attention deficit disorder, and learning difficulties in general.