Returning to work with universal design

A modern office with lots of space and workstations by windows.Returning to work post-pandemic might be a bit scary. A useful article addressing the psycho-social issues discusses universal design as a wellbeing solution. That is, to place equal weight on the wellbeing of all employees.

Against the backdrop of COVID-19, Bonnie Sanborn argues that universal design principles increase employees’ perception of being valued at work. For example, adjustable workstations and social spaces with easy access for all employees. Being able to freely express concerns and ideas without fear of reprisals gives a sense of psychological safety.

Suggestions include creating layouts where all employees have equal access to the best views. This might mean allocating this space as a common area. A blanket standard for ergonomic features on furnishing might sound equal but doesn’t cater for differing needs. Giving people the right tools and equipment for the job shows the boss understands the nature of their job. 

The article, The Psychology of Returning to the Office: How Design Helps, discusses these factors and more. There is a reference list at the end.