Who is the customer of inclusive tourism? Everyone! This is the introduction to the visits4U Access Guide for tourism operators. The Guide is from Europe. It has a project guide and a short online training course. The good part of this training course is that it comes in text and audio voice-over. A PDF transcription for each module is available for download.
Good to see an inclusive training program being inclusive. The information is to the point and easy to understand.The three training modules on Vimeo are:
- Hotels and Accommodation Providers, 15 minute video.
- D/deaf Awareness, 12 minute video.
- Information and Wayfinding, 12 minute video.
There is a more comprehensive report from the European Concept for Accessibility, Design for All in Tourist Destinations. It includes several European case studies and there’s also one from Australia. Each one is examined for seven success factors, and drivers and obstacles.
While the current pandemic conditions prevail, this is a good time to refresh tourism businesses to make them more inclusive. After all, people often travel in groups and if it’s inaccessible for one, the whole group goes elsewhere.