Age and workplace competence

Aerial view of an open office with people seated at desks in cubicles. If we say older people make more loyal and reliable employees, what does that say about younger people? And anyway, are these stereotypes valid? Ironically, public policy uses age stereotypes to overcome stereotypes about older workers. However, the connection between age and workplace competence is not supported in the research. 

One of the key issues here is that there is no clear definition of what an ‘older worker’ is. This makes it difficult to build relevant public policy. The range of ages is between 40 and 64 depending on who is doing the research.

The other issue is how to manage the intersection of age with other characteristics such as gender and work type. So, there is a need for an approach that acknowledges people of a given age are not all alike. The stereotypes are a social construct and have little to do with individuals. Hence, employment programs should be based on individual need rather than age. Indeed, older age based programs only serve to entrench the stereotypes.

Age discrimination is not related to one age group. Younger people face discrimination in the workplace too. The research indicates that the attributes canvased by advocates of older workers are not necessarily those that employers seek. 

Firefighters and two firetrucks attending to a fire.
Emergency workers transfer knowledge to new contexts. Image by Jon Pauling.

Public policy that pushes for a longer working life also makes several assumptions. People who work in jobs that cannot be done in later life, are overlooked in this scenario. And ‘productive ageing’ might not mean paid work, or that retirement is unproductive.

Population ageing has brought calls to prolong working lives. This has the potential to be a good thing for individuals and the economy. However, not everyone has a job-type that will support the extension of their paid working life.

Public policy

Philip Taylor and Warwick Smith provide a thoughtful overview of the situation in their conference paper, Rethinking Advocacy on Ageing and Work. Policymaking should aim for measures that support all people in transition, for instance, in entry to work, job loss and re-entry to work, based on the assumption that the needs of young and old are not
much different. 

Advocates for older workers might be doing them a dis-service by perpetuating stereotypes. Younger and older workers are not in competition. Consequently both will benefit from efforts to promote their sustained employment.

Examples of stereotyping in reports

Front cover of What's Age Got to do with it?
Front cover of report

Four years ago Per Capita published a report with the title, What’s age got to do with it? It challenged the stereotypical statements about older workers. Although these were meant to be positive statements, they were reinforcing stereotyping. Stereotypes gain currency in society and the result is discrimination. 

The Australian Human Rights Commission has re-used the title for their report, What’s age got to do with it? A snapshot of ageism across the Australian lifespan. The research for the report sought Australian thoughts about age and ageism.

The research focused on attitudes about age rather than behaviours. It involved an online survey of 2440 Australians and 11 focus groups. Ninety per cent of respondents agreed that ageism exists. However, some respondents weren’t clear what ageism is. 

Making jokes about age was seen as more acceptable than making jokes about race or gender. Many thought the media played a significant role in producing stereotypical portrayals of all age groups. Stereotypes are strongly held by each group and accepted as fact. The report explores this. 

Ageism impacts our human rights. We all have a right to health, education, housing and employment. We have the right to basic freedoms and to make choices. Consciously or subconsciously those in power can infringe these rights based on what they believe to be true . 

The report was led by Kay Patterson, Commissioner for Ageing and consequently, the report is presented within this context. However the findings support the earlier work by Philip Taylor and Warwick Smith in the Per Capita report. Their work challenged the earlier report, Willing to Work, also published by the Human Rights Commission, 

Professor Philip Taylor is a CUDA Board Member and presented at the UD2021 Conference in Melbourne.

Debunking the myths about ageing and work

Two men are working on a construction site. One is holding a circular saw which has just cut through a large timber board. Ageing and work.Age discrimination is illegal in Australia, but when it comes to employment things get tricky. And then there is the question of the government wanting people to work to a later age. However, what are the real facts on this issue? Philip Taylor lists eight myths in a summary of an article for the Diversity Council of Australia

Debunking the myths:

Myth 1. Age discrimination towards older workers is endemic. Reality: Age discrimination is potentially faced by all workers.

Myth 2: Different generations have different orientations to work. Reality: It is employee life stage (e.g. school leaver, working parent, graduating to retirement) that makes a big difference – not generation.

Myth 3: Older people are an homogeneous group. Reality: Older and younger people have intersectional parts of their identity which impacts on how they experience inclusion at work.

Myth 4: Older workers outperform younger ones in terms of their reliability, loyalty, work ethic and life experience. Reality: Performance is not linked to age – except in very rare circumstances.

Myth 5: Older people have a lifetime of experience that managers should recognise. Reality: Relevant experience, is more valuable than experience, of itself.

Myth 6: Younger workers are more dynamic, entrepreneurial, and tech savvy than older workers. Reality: Older people have a lot to offer the modern workplace.

Myth 7: Younger workers feel entitled and won’t stick around. Reality: Younger workers are more likely to be in insecure employment and to experience unemployment. 

Myth 8: Older people who stay on at work are taking jobs from younger people. Reality: Increasing the employment of older workers does not harm and may even benefit, younger people’s employment prospects.

The title of the article on the Diversity Council website is, Myth Busting Age Discrimination at Work. You will have to sign in for the full paper. 

The summary is titled, What are the myths (and facts) on ageing and work? and you can find out a little more about the myths listed above.

You might be interested in a related article on including people with disability in the workplace – it’s a lot easier than most people think. 

 

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