Inclusive Design: A never ending story

A work table is filled with paper and folders and a woman is cutting a piece of paper with scissors. It looks like a group of people are working on a design.Truly inclusive designs are never really finished, and it takes more than a checklist. It’s about exploring the world with a new map. An article on the Automattic website shows how to begin the journey into inclusive design. The emphasis is on technology, but the concepts apply to other design fields. There are three main steps:

    1. Broadening perspectives and building empathy
    2. Bringing diversity into teams and processes
    3. Building inclusion into designs

Each of the three steps are explained in more detail in the article. Some concepts such as colour contrast are well-known to designers. Less considered factors are providing cost-accessible options of designs, and designing for low bandwidth. Designs should be adaptable for longer life and empower clients to continue without more designer input. These ideas really show that client needs are at the centre of the design. Designing out “pain points” is essential for all users. 

Design is a powerful tool and inclusive design has the “potential to unite heterogeneous cultures in shared understanding. To make products and experiences globally accessible.” Good design is inclusive design.