If it was the economy (stupid) we wouldn’t still be writing and researching the economics of inclusion. It seems no-one is listening to the benefits. But it is good to see that it is still on the agenda. A Centre for Inclusive Design report analyses inclusive business practice and covers some areas not covered before. The report analyses education, retail and financial services and argues inclusive design can drive financial, economic and social improvements.
Jeremy Thorpe from PwC says, “Inclusive design is a no-regrets process that creates significant benefits which are currently being left on the table. It is an overlooked step in maximising the potential of Australian business and ensuring a more productive Australia.” PwC was commissioned for the report, The Benefit of Designing for Everyone. There is also an infographic with the key information.
It is good to see more work being done on the economics of inclusion. However, such arguments over the last ten years have yet to make their mark. The inclusive tourism industry is testament to that as well as the housing industry. Let’s hope someone is listening and willing to act.