I haven’t been asked that before

part of a computer screen with black background and some words indicating coding.The answer to “Is your site accessible?” is sometimes, “I haven’t been asked that before” or “I’m not sure I understand what you  mean”. Some website managers will quote that they are WCAG2 compliant, but that doesn’t mean they know what it’s about. Some parts of the website design might be compliant, but some of the content might not be. So things like e-books, e-learning or customised apps could pose problems when it comes to accessibility for all. An article by Andreea Demirgian takes a look at these issues and more by using real examples of online chat conversations with web operators. 

A related article, Do you see what I see… Accessibility challenge – CSS! gives instructions on how to find out if the CSS of the website is a barrier to accessibilty. A bit technical but gives insights into what web design should consider. The article is by Herin Hentry of the Reserve Bank of Australia.