The National Disability Authority, which funds the Centre for Excellence in Universal Design in Ireland, has produced an online Accessibility Toolkit that is targeted towards services, both public and business. The landing page has a list of topics that you can look at individually with the dropdown menu. Or you can download a Word version to get the whole thing.
This accessibility toolkit will help make your services, buildings, information, and websites more accessible to customers with disabilities. Each of the sections below on the website has a dropdown window with all the relevant information.
Commit to providing accessible services
Provide disability equality training to staff
Consult customers with disabilities
Develop an Equal Status Policy
Consider accessibility when procuring
Include accessibility in a Customer Charter
Appoint an Access Officer and Access Team
Make your services more accessible
Make your buildings more accessible
Plan safe evacuation for all customers and staff
Make your information more accessible
Make your websites more accessible
Accessibility Statement Template