Climate change is affecting everyone, but when a catastrophic event occurs some people are more at risk than others. Evacuation, temporary shelter, and access to specialist assistance pose specific problems for older people, children and people with disability. So the UN is calling on governments to listen to those who are most affected by natural disasters.
Some countries and regions have disaster plans that pay attention to vulnerable groups. But individuals rarely have plans. Many older people and people with disability are not able to evacuate as quickly as others. Accessing assistance afterwards is also a problem. As a disaster can cause disability this aspect is all the more important. This is one of the findings in Disability and Development Report which collated data from more than 100 countries. The specific section on disasters is on page 240. The situation appears to be the same in both developed and developing countries.
Next time you have a fire drill take a moment to consider whether anyone could be experiencing difficulty getting out. And it is not all about mobility issues. In a real situation some people are likely to panic or experience high levels of anxiety. Fire wardens can be trained to manage these situations, but is the design of the building helpful as well? The guide, Safe Evacuation for Allhas some really useful information to help.
The guide is for anyone involved in planning and managing safe evacuation from buildings. This includes facilities and accommodation staff, health and safety staff, access officers, human resource professionals and others. Design professionals and fire engineers will find it useful too. The guide was developed by the National Disability Authority in Ireland. Each section is available to download separately: the guide, a risk assessment checklist and a PEEP template.
The aims of this publication are to:
encourage anyone preparing an evacuation plan to consider the needs of people of all ages, sizes, abilities and disabilities;
help those responsible for buildings to recognise the evacuation features relevant for people with disabilities;
give guidance on providing safe evacuation for everyone; and
identify good practice in providing safe evacuation for everybody.
Systems and devices expect people to adapt to them – to work out how to use them and to use them successfully. But it should be the other way round. This is the point Edward Steinfeld discusses in The Conversation article. Whether it’s phones, smart watches, car technology and hearing aids, they all have options that aren’t always easy to activate and manage. And it isn’t just the older population that gets confused.
“In many ways, advanced technology is inherently complicated: If users want devices that can do incredible things, they need to deal with the complexity required to deliver those services. But the interfaces designers create often make it difficult to manage that complexity well, which confuses and frustrates users, and may even drive some to give up in despair of ever getting the darn things to work right… With manufacturers’ help, more seniors could enjoy the benefits of advanced technology, without the frustrations”.
Tourism is big business, but some operators are missing out. State and local governments have an interest in tourism and they can lead the way for operators. The Accessible Tourism for All Manual shows how.
The manual is a simplified version of a larger research project and this makes it easy to follow in five separate modules.
Module 1 gives a definition and context for accessible tourism. Module 2 is about accessibility chain, and Module 3 is about action and implementation.
Module 4 is about evaluation and progress, andModule 5 provides principles, tools and good practice examples.
The Manual on Accessible Tourism for All: Principles, Tools and Good Practices is intended to provide stakeholders with a useful tool to understand the needs of the tourism sector in terms of accessibility, the competitive advantages of tourism for all, and the methods for its implementation.
A home builder in Queensland, is building Livable Housing Silver level homes and he wants everyone else to follow his lead. He has persuaded Townsville City Council and industry stakeholders to come together to make this possible.
In a promotional video accessibility is only mentioned once at the end, but the key features are pointed out throughout the video. It’s a slow 11 minutes so recommend viewing at an increased speed setting. Although Silver level is promoted, the size and design of the dwelling makes it closer to Gold level.
In a 9 minute video (below) various people explain the importance of Silver level to them. The best parts of the video are in the second half where Martin Locke shows how Silver level homes are modern and “normal”. One key point is that it shows there are no design or technical impediments for having Silver (or Gold) level in all new housing.
Wheelchair users are only one part of the story of universal design in housing. The emphasis on wheelchair users perpetuates the idea that this is “disability housing” and this puts it in the “specialised housing” bracket. The Livable Housing Design Guidelines are about everyone, not just wheelchair users.
Locke believes Silver level can be rolled out without additional regulation. However, after ten years of voluntary guidelines, industry has not participated. The industry, particularly mass market builders, rely on regulation to hold the system together so that all the designers, engineers, and trades know what they are doing and can work in tandem.
It’s great to see at least one community trying to make a difference in this space. Martin Locke and the Townsville City Mayor are to be congratulated for their efforts in bringing people together to show the way for the house-building industry.
Gerard Goggin has written a thoughtful piece on the issue of automated vehicles and how they might, or might not, be a boon for people with disability. The value of automated vehicles for people with disability is often mentioned in articles related to this technology, but will that value be realised? The article raises some important pointsabout the depiction of disability and how it is communicated and how that plays out into the world of technological development. Goggin covers “blind driving”, developments by Google and Waymo and more. Mentioning the inclusion of older people and people with disability as good news stories is insufficient to put these users at the centre of designs. Written in academic style but important thinking going on here. The title of the article is, Disability, Connected Cars, and Communication.
Introduction: In this article, I take up a highly visible theme in discourses, experimentation, and manufacture of connected cars and autonomous vehicles: disability. I analyze the leading ways in which this new kind of technology is imagined for particular users with disability, as in the highly publicized case of Google’s pilot driverless vehicle promoted as a boon for blind people and those with vision impairments. Then, I try to stand this kind of framing of connected-cars-as-good-for-disability on its head, and discuss the implications for questions of emerging social technology, equality, diversity, and design. Reflecting on this analysis, I look at what disability tells us about connected cars, and, indeed, how we might rethink communication and technology.
Note: Gerard Goggin co-authored a book, “Disability in Australia: exposing a social apartheid”. Written in 2005, it is still relevant today. It can be bought online or accessed through the National Library of Australia.
What makes a city or community age-friendly? The World Health Organization has researched this and produced a comprehensive guide. But sometimes it pays to drill down to the detail at a more local level. Older adults’ perceptions of public spaces could be different to younger people. A research paper from Stockholm looked at green spaces, transport infrastructure and urban development and growth. The methods included visual methods and focus groups. The title of the paper is Promoting ‘Age-Friendly’ Cities: Assessing Elderly Perceptions of Public Spaces.
The report concludes that respondents gave a high degree of importance to green spaces, features that promote continuity and connection to local histories. Spaces that encourage social interaction were also important. Loss of identity or character of buildings, as well as being inaccessible and poorly lit, added to feelings of discomfort.
Editor’s comment: The speed of, and need for, urban growth must include population ageing in its plans. Dismissing the feelings of older people as being “out of touch” or “not liking change” can have unintended consequences.
Lifemark and BRANZ, the building research organisation in New Zealand, have produced a guideline titled Universal Design for Houses. The drawings and design ideas are based on accessible home design for wheelchair users. This is useful for understanding circulation space that’s good for wheelchair users and also good for everyone. However, not everything good for wheelchair users is good for everyone – so not exactly universal design.
The guide is concise and has lots of graphs to illustrate design ideas. Topics include what’s legally required, getting in and out of the home, wet areas, kitchens, hardware and lifts in dwellings.
Editor’s comment: Translating the term universal design into designs for wheelchair users is a common error. But if you need to design for a generic wheelchair user, this is a good guide.
Be safe at home
Safety, slips, trips and falls are the topic of a Lifemark article, Better Design, Safer Homes,. It points out how many people fall and injure themselves at home. They also cut and burn themselves badly enough to need hospital treatment. How could such injuries be avoided so that people are sate at home? The article on has tips for stairs, bathrooms, kitchens, and entrances.
The article concludes, “A safer home benefits all occupants (and visitors), not just older people. Children, in particular will benefit from a design that recognises and addresses risk areas and by doing so creates a more liveable space for everyone”. Lifemarkis based in New Zealand.
Step this way with no step
There’s lots of myths and worries about universal design features in homes. The no-step entrance is one of them. A covered entrance, which is great in itself, will keep away the rain and it’s also shade in the summer. A slight grade away from the entrance should deal with the rest. In fact, that is also good for all homes. And it’s easy to do when the home is first built. But people ask why have a no-step entrance when you don’t need it?
It’s based on the assumption that only wheelchair users need it. Think again. A new home means furniture deliveries. Perhaps a new baby on the way – yes, that’s the stroller or pram. Coming home with bags of shopping or a shopping trolley. And let’s not forget the teenager with a broken leg, or grandma who uses a wheelie walker. A no-step entry means everyone can visit and take part in family life. So it’s not just about now – it’s also about the future.
When it comes to cost, if it did cost a bit extra, how much would it be worth to you? The value of not going to institutional care sooner than you need to? The value of having a close family member come to your Christmas dinner? And what about the costly modifications you might need down the track.
The Universal Design Project based in UK has a podcast and transcript that discusses this subject in more detail with a case study.
It’s also good to consider access to the patio or alfresco so that everyone can enjoy the family gathering.
The 2022 edition of the National Construction Code now has the Livable Housing Design Standard which will be mandatory in October 2023.
While airlines and airports are making a big effort to be more accessible, the same cannot be said for their tourist destinations. An article on ThiisCo website reports on a new study that has evaluated Europe’s capital cities for accessibility. Luxembourg takes top spot and Chisinau, Moldova is ranked bottom with four others. London came in 11th place. It would be interesting to have the same study done in Australia. The full list and more detail is in the article, Europe’s most and least accessible capital cities ranked for disabled travellers. Here is the information on Luxembourg:
“The research highlights that the most accessible city in Europe is Luxembourg, with 18.56 percent accessible accommodation available, 33.33 percent accessible attractions, a fully accessible airport, an Access City award and an ongoing council campaign for accessibility.
The small European city had won third prize at the Access City Award 2018 after it actively raised awareness of various disabilities to reduce the stigma associated with them and coined the term “specific needs” to reframe the way people discuss disabilities.
In addition, the city overhauled its public transport system to improve accessibility for all residents and visitors.
Finding out what older adults might want and need in their daily living experiences takes more than just asking them, especially if they have a cognitive impairment. Using creative methods, such as drawing and creating models, older people can express their needs in a tactile format. This also creates rapport with designers who can then devise better mobility, dining and leisure activities. This method is enjoyable for all participants.
This paper discusses co-design experiences with various stakeholders to explore latent needs of older persons in their daily living using a universal design approach. Through iterative use of creative methods, freehand sketching and physical models, older adults express their needs in a more accurate, tactile format.
Findings reveal that commonality of interest among older persons are important in building rapport among other participants. It also helps designers develop designs related to health care, mobility, dining and leisure activities.
Older adults and co-design
Older adults want the same designs as anyone else. Too often older people are gathered together under the umbrella of “the elderly”. This term assumes everyone is the same. It’s applied to people as young as 60 or 65 and every age after that. We can debate the terms but in the end, we are talking about people and design.
An article in Design Week challenges assumptions about older people and design. It reports on a study involving older people in design projects. They found older people “want what we want”. The ‘we’ in this context is young designers.
A key point is that people can live independently for longer if things are designed around their needs. In the end, age isn’t relevant. But designing inclusively is. That’s why devices designed specifically for older people are bought but often abandoned.
What does ‘ageing in place’ actually mean? For some it means staying put in the family home in their later years. For others it means staying in the same community.
Researchers at the University of Manchester developed a ‘village’ model of support based on those in the US. The residents came together to identify the services that they need and how they could be better managed. Storytelling was an integral part of the data collection. Ideas were generated for supporting ageing in place at a local level.
The report recounts the difficulties recruiting volunteers and participants as well as overcoming distrust of decision-makers. Access to formal and informal meeting places was also an issue.
Recommendations include building social infrastructure and strengthening organisations led by older people. The title of the report is, Community interventions to promote ‘ageing in place‘. This is a large file.
Co-designing with people living with dementia
A diagnosis of dementia used to mean staying home and being cared for. Those who work in the area of dementia are doing their best to change this view. But is the design community prepared to embrace people living with dementia? Paul Rogers reports in Co-designing with people living with dementiadisruptive design interventions to break the cycle of well-formed mindsets. The co-design method has provided ways for people with dementia to continue contributing to society and have fulfilling lives.
The co-design project was to create a new tartan design. Each person with dementia directed the researcher to co-create their digital design one colour at a time.
The Disrupting Dementia tartan project shows how co-design methods and tools can enable people living with dementia to make a significant contribution to society after diagnosis. Although dementia changes some aspects of a person, it does not affect their sense of self. Projects such as these not only inform designers, they also give a sense of inclusion and belonging to people with dementia.
From the abstract
This paper illustrates methods for co-designing with people living with dementia in developing a mass-produced product. The research was carried out in collaboration with Alzheimer Scotland using a range of disruptive design interventions. The aim was to break the cycle of we-formed opinions, mindsets, and ways-of-doing that remain unchallenged. The research has resulted in co-designed interventions to help change the perception of dementia.
People living with dementia can offer much to UK society after diagnosis. Co-designed activities and interventions help reconnect people recently diagnosed with dementia to help build their self-esteem, identity and dignity. Co-design processes help keep people with dementia connected to their community, thus delaying the need for formal support,
We worked collaboratively with over 130 people with dementia across Scotland in the co-design and development of a new tartan. The paper concludes with recommendations for researchers when co-designing with people living with dementia.
The paper reports on three design interventions using co-design activities with people diagnosed with dementia. The interventions offer innovations for co-designing with this group.
To move or not to move?
We expect to grow old, but because we don’t aspire to grow old, we rarely plan for it. “I’ll worry about it when the time comes” is a usual response. A report from AHURI looks at the housing situation for older Australians and some previous research is confirmed.
Most respondents felt their current home would suit them as they grow older, but they are not planning ahead. If they are, they lack information on how to go about it, what to look for, and what their options are other than age-segregated housing.
A significant proportion of respondents hadn’t thought about planning ahead for their living arrangements. This is one reason why we need the Livable Housing Design Standard adopted in all states and territories. It is in the 2022 edition of the National Construction Code and there is a handbook for designers.
It is often said that older people want to stay put, but this may not be the case for everyone. A study from Berlin, Germany looked at this issue in depth. While some of the findings might be specific to Berlin, the article raises interesting questions.
The researchers found that social class, gender, age and migrant history were not necessarily measures of movement behaviour. The top three reasons that emerged were: to have a smaller apartment, an obstacle-free apartment, and to have to a cheaper apartment.
Caroma – the bathroom people, and University of New South Wales got together to do some hands-on research on bathroom fittings with a group of older people. The resulting report covers the collaborative research methods as well as the attitudes and feelings of older people towards assistive fittings and designs. The title of the Caroma report is Ageing Joyfully.
Older people feel stigmatised by “special” designs. Some fittings, such as a small grab rail, could be included as standard in all bathrooms therefore avoiding the stigma. Then we would have safer bathrooms for all (universal design).
Here is a quote from the report that shows how stigma prevents some people from adapting their homes: “One member of a co-design group remembered the time her husband was prescribed grab rails “The shudders went through, it has come to this!” However, after having the rails for a long time she found herself using them more and more, said she wouldn’t be without them and thought they would benefit everyone. ‘If it were standard it would be normal’ and so would have no stigma of being associated only with the frail elderly.”
The report offers advice for designers, “For designers, working collaboratively with older people provides a rapid feedback on assumptions and design proposals. Older people have at least as varied aesthetic preferences as any other cohort, and they have a powerful connection between home and identity.”
Editor’s note: It is a pity the front cover picture is a stock item showing a young person in a carer uniform semi-embracing an older woman in a wheelchair. As we know, this is not indicative of the breadth of the older population. It was probably chosen by the designer contracted to layout the document.