Measuring transport accessibility

Transport planners are guided by regulations related to mobility, but accessibility requirements relate to what people can achieve.  Accessible transport systems cannot be measured objectively like length or weight but rather by what it enables users to do. So we need a way to merge accessibility measures with infrastructure measures. But how do you measure transport accessibility? Front cover of the discussion paper on measuring transport accessibility. The title is The Accessibility Shift.

Jonathan Levine presents some interesting concepts about accessibility and mobility in his discussion paper. He explores the conceptual barriers to shifting transport planning from mobility to accessibility. Levine also presents a technique for analysing project-level accessibility analysis. 

His thoughts highlight the different goals of accessibility and mobility and how they can be brought together. Transport rules and regulations are the current guiding tools focused on mobility. They are about traffic impact, land use, and transport demands. So embedding accessibility in transport planning requires some new accessibility tools. 

One of the issues with adopting equity principles is that they are usually only seen from a transport disadvantage viewpoint. But everyone benefits when their accessibility increases. Using an accessibility approach enables transport planners to focus on human performance rather than infrastructure performance. 

Ann Arbor is the subject of a case study where Levine analyses the accessibility impact on three land use development projects. This is where the paper becomes technical. 

Levine’s proposed method goes beyond the mobility focus and concepts such as the cost of congestion. The tool takes a standard traffic impact analysis and combines it with an accessibility analysis of an individual land development project. 

The title of the discussion paper is, The Accessibility Shift: Conceptual Obstacles and How to Overcome (one of) Them

Accessible public transportation: A book

Front cover of the book showing a typical city street in US. There are cars, buses, a train, bicycles and pedestrians.Everyone is happy when a wheeled mobility user can quickly and easily board the bus or train. And the person wheeling on doesn’t get unwanted attention from other passengers. Based on research in the United States comes a book on accessible public transportation. It covers different technologies, policies and programs with inclusive solutions for everyone. The book is based on research from Center for Inclusive Design and Environmental Access at Buffalo.

The title of the book is Accessible public transportation: designing service for riders with disability . The video below shows what went into the research, and list of chapters following gives an overview of the content. The focus is on people with disability, but of course, designing this group becomes good design for everyone.

1 The Importance of Public Transportation
2 The Culture of Accessible Transportation
3 The Scope of Inclusive Transportation 
4 Trip Planning and Rider Information 
5 The Built Environment 
6 Vehicle Design 
7 Demand Responsive Transportation 
8 Paratransit Scheduling and Routing 
9 Location-Based Information 
10 Social Computing and Service Design 
11 Learning from Riders 
12 Vision for the Future 

Work, transport and wheelchair users

Picture showing the level access from the platform into the train. Work, transport and wheelchair users.

How many jobs can a wheelchair user reach using public transport? Combining wheelchair accessibility with potential jobs is a useful way to show how access is good for individuals and the economy. That’s because we can add anyone with difficulty walking, and also people taking their children to childcare near their workplace. 

Montreal and Toronto are retrofitting their networks to ensure that all individuals can use the public transport system. But will it be enough? A group of transport researchers created a method to identify the public transport barriers that prevent wheelchair users from getting to jobs.

In Toronto, wheelchair users have access to 75% of jobs compared to non wheelchair users. In Montreal this figure drops to 46%. The main reason for the difference is that Montreal has less accessible subway stations than Toronto.

The title of the article is, Comparing accessibility to jobs by public transport for individuals with and without a physical disability. The article covers the development of the methodology, the results and analysis. It is worth noting that if wheelchair users can get out and about easily, others with mobility issues will also be served. So it is not just about a niche group particularly as our population ages.

From the abstract

In countries without a strong federal accessibility act and/or with major financial constraints, some public transport agencies fall behind in applying universal access design principles, making it even harder for people with a physical disability to access opportunities.

The objective of this study is to compare transit services to wheelchair users and the service offered to an individual not in a wheelchair.

On average, wheelchair users in Toronto have access to 75% of jobs that are accessible to users that are not in a wheelchair, whilst their counterparts in Montreal have access to only 46% of the jobs accessible to other users.

Barriers to public transport use

picture of two Sydney buses side by side waiting at traffic lights.

Why do people with disability refrain from travelling by public transport even after years of focus on universal design? Norway has gone to great lengths to create an accessible transport system, but the use by people with disability has not risen significantly. Why? The answers are not what you might expect. The experiences of non-users reveals the actual design of a bus or a train is not enough to ensure accessibility. The barriers to public transport use is that the system itself needs to be universally designed.

You can read more in the article, Public Transport and People with Disabilities – the Experiences of Non-users There are valuable lessons here for transit designers in Australia. The authors refer to people with “impairments” and having “deficits” rather than people with disability – the preferred term in Australia.

From the abstract:

Universal design is high on the agenda in Norway, but despite years of focus on public transport design, it seems the number of people with disability using it has not increased significantly.

The aim of this paper is to add to the knowledge of why non-users with disabilities refrain from travelling by public transport. The authors’ research question is: “Why do people with impairments avoid travelling by public transport even when it is readily accessible, and are there any further measures that could lead to improvements?” 

Assumptions were made and tested in qualitative studies on people with impairments who seldom or never travel by public transport. These were:

1) that insecurity and expectations lead to seldom or non-use of public transport;

2) that the triggering factors causing seldom or non-use of public transport are different from the issues that users experience;

3) that lack of knowledge among (and help from) drivers and personnel is a considerable barrier to non-use;

4) that a ‘travel buddy’ might help increase the use of public transport among non-users; and

5) that some people with disability have alternatives that work better for them in everyday life. 

The findings indicate that feeling insecure, and expectations that problems will be encountered, are significant barriers to non-use. It’s the sum of all these challenges, real or anticipated, that stops people from using public transport. 

So, is universal design is the solution? Or will individualized solutions provide a sense of freedom and participation for people with disability travelling by public transport?

Barriers in a public transport journey

A young woman is ready to alight a bus in Auckland.

When people talk about transport they first think of cars, buses and trains. But the key component linking all of these are footpaths. But having a footpath is only one of the barriers in a public transport journey for people with disability. 

Hazard-free footpaths without obstacles are essential for people with mobility devices and people with vision impairment. This was one finding in a study of 32 participants with either reduced mobility or vision impairment. The whole journey study compared the barriers for different disability types.

The participants in the study were independent users of public transport. Their trips were mainly for work or education. The barriers fell into two categories: built environment and the public transport service.

There were several problems with buses including driver attitudes making things worse. Trains were not so problematic as stations were generally accessible. 

The research paper provides more information about the barriers, and the experiences of the participants. The top three issues were bus driver attitudes, poor presentation of information, and footpath obstructions. 

The title of the paper is, Investigating the barriers in a typical journey by public transport users with disabilities.  It was published in the Journal of Transport & Health.

From the abstract

The study investigated the barriers in a typical journey chain and provides the similarities and differences in the key barriers perceived by people with physical and visual impairments.

The main barriers for physically impaired users were terminals and stops, services, and quality of footpaths. The main barriers for visually impaired users were poor presentation of information, and obstructions on footpaths. Bus driver’s attitude and unawareness of disabled users’ needs was a common concern for both groups.  

Mobility and mobilising with public transport

Front view of a Queensland Rail train at a station. It says Ipswich on the LED display

Making the transition from driving to using other transportation options can be difficult – not least of all because many options were not designed with older people in mind. Transport policies, equipment and systems are focused on journeys to work, not the day to day needs of people not in the workforce. 

Introduction to Senior Transportation considers the physical and cognitive limitations of older adult passengers, the challenges in meeting their needs, and the transportation methods that do and do not currently meet their needs. The chapters in this book cover many topics. Transitioning from driving, volunteer driver programs, technology and transportation, and ageing policy and transport,