Geoffrey Clegg is a university lecturer in business communication who is gradually losing his hearing. He is using his experience to educate his students about the diversity of audiences they will encounter in their workplaces. His paper explores the use of text and captioning for business presentations. He also provides students with a framework to question their assumptions about ability and disability that will transfer to their workplace practices.
The article looks at captioning research and is titled, Unheard Complaints: Integrating Captioning Into Business and Professional Communication Presentations. Published by Sage Journals. Or you can request full text from ResearchGate or download from iDocSlide.Com.
Abstract: This article explores pedagogical frameworks closely associated with d/Deaf and hard-of-hearing persons from the perspective of a disabled instructor to increase student awareness of the needs of diverse audiences they will encounter in the workforce. The author argues that students and instructors can use captioning theory to strategize one of the harder business communication genres, the presentation, for d/Deaf audiences to make communication more accessible. By raising critical awareness of the limits of technology, current trends in pedagogy, and disability, this article seeks to further the conversation about providing accessibility for disabled users in the classroom.