Gender inclusive transit planning

Data on travel behaviours is essential in transit planning, but are there some gaps in whose data are collected? Without knowing the specific travel behaviours of women it is not possible to know how they differ from men. Consequently, it is not possible to include the travel needs of women in transit planning.

Gender-responsive public transportation systems that are safe, reliable, and affordable are crucial in ensuring women’s access to education, economic security, childcare, and health services, thereby contributing to gender equality.

A young woman is sitting in a seat on a bus. She is wearing sunglasses and listening to her phone.

The voices of women

A study for a Masters thesis in the US compares nine transit agencies to see how they gather data for gender inclusive planning. Agencies that have separated women from men in data gathering techniques have enhanced their services and updated their policies. And it’s not just about surveying women. Hearing their stories and voices is essential as well.

“It helps you better understand the community who is going to be impacted by a project, when you hear it in their own voices and the way that they speak, rather than me trying to talk about a woman’s experience while crossing the street with her four-year-olds.” Study participant

A small child is reaching into a woman's hand and the look like they are walking together.

Partnering and consulting with advocacy groups is another technique that provides additional and essential information. This helps with revealing mobility patterns and disparities in service quality across demographic groups.

Down to the design

The thesis covers vehicle and station design, safety and security enhancements, and inclusive infrastructure design. Operational practices and service policies include increasing the frequency of off-peak services. Hospitals function with shift workers, the majority of whom are women. Increasing night-time services for these routes makes sense. One agency increased their night-time services and thereby increased the number female riders.

Having the evidence is one thing, but in the end it is the staff that implement policies. Consequently, staff training in using this evidence is critical. From an operational perspective, staff need to recognise discrimination and violence for both riders and female staff. In terms of safety, one solution is to shorten train cars which makes them easier to supervise.

Agencies are mindful that what is good for women is also good for men. Fathers travelling with children also benefit from stroller policies. While the term “gender-inclusive” is used to focus on women, people who are non-binary or gender diverse also benefit.

Resistance to change

Staff, management and the public are resistance to change. One way to overcome this is to have more women in decision-making roles. However, it is not difficult for resisters to slow down necessary changes. This is also the case in updating transit planning and design guides to reflect the needs of women.


The Masters thesis title is, Mind the Gender Gap: A Case Study Analysis of Transit Policies and Design Guidelines for Gender-inclusive Transit Planning. A useful look at the different ways transit agencies have attempted to be women-inclusive.

From the abstract

This study investigates the use of gender-sensitive planning practices in public transit systems. Women typically engage in shorter, more complex trips due to caregiving and household responsibilities. They often face additional challenges such as safety concerns and inadequate infrastructure for strollers and belongings.

This research employs a qualitative case study approach. It includes interviews with staff from nine transit agencies about practices, and an analysis of five transit design and operations manuals. Key findings reveal progress in gender-sensitive data collection and design initiatives. That’s despite significant barriers, including resource limitations, resistance to change, and infrastructural constraints.

While some agencies have made notable advancements, the explicit incorporation of gender sensitive principles in transit design manuals is lacking. Continued commitment and innovation are essential to overcoming existing barriers and enhancing gender-inclusivity in transit systems. Recommendations offer valuable insights for agencies aiming to create equitable and inclusive transportation environments.