Well designed buildings support people with physical impairment, but what about people with sensory issues or cognitive conditions? Shelly Dival argues that we can do more in the built environment to support people on the autism spectrum in educational, work, and home environments.
One of her insights was the crossover between autism and other neurological conditions including dementia. Designing for neurodiversity rather than specific conditions may be an effective future-proofing strategy that supports everyone. That’s similar to the approach adopted by the International Organization for Standardization (ISO) in their Guidelines on cognitive accessibility, based on the Universal Design for Learning (UDL) framework.
Neurodiverse people already know they need to be involved the design of emerging technologies from the very beginning and throughout the process. But this isn’t always recognised by designers. A new paper supports their claims and concludes that neurodiverse users should be engaged as active participants “front and center in the research and design process”. The ten researchers involved in the project say that Human Centred Design works better than the principles of user centered design. You will need institutional access for a free read from SpringerLink. However, it is also available on ResearchGate.
The title of the paper is, Designing Technologies for Neurodiverse Users: Considerations from Research Practice.
Abstract: This paper presents and discusses the perspectives of ten investigators experienced with design of technologies for and with neurodiverse users. Although the advances on emerging technologies improved their potential to assist users with neurodiverse needs, existing methods for participatory design, usability tests and evaluation have been created for, and validated with, able-bodied users. User-centered design methods are not always well-suited to meet the unique needs of neurodiverse individuals. Therefore, to involve neurodiverse users iteratively in the design process, investigators need to adapt traditional methods from HCI to successfully conduct user studies. Through an online questionnaire, we identified the experimental designs commonly adopted and the major problems investigators face during recruitment, data collection, analysis and design. Based on the analysis of the investigators’ experiences, we provide nine recommendations to conduct studies with neurodiverse users, aiming at engaging them as active participants front and center in the research and design process.