Tag: tourism

Queensland Inclusive Tourism Guide

Front cover of the guide showing a man in a red shirt with his arms outstrechedWith borders opening up and people anxious for a get-away, the tourism industry is set for a boost. However, not everyone will be able to take advantage of new-found freedoms. With no international tourists likely for a while, tourism operators need to make the most of the local market. That means being more accessible and inclusive.

The introduction to the Queensland Government’s guide, Inclusive Tourism: Making your business more accessible and inclusive, begins, “This guide has been developed primarily for tourism operators, to help them:

    • increase their knowledge about the market for accessible tourism
    • develop strategies to improve the accessibility of their operation to appeal to a wider range of visitors of all abilities and ages
    • understand their legal obligations in relation to inclusive and accessible tourism.

The guide also includes information to assist people with disability in planning a holiday. Local government can use this guide to: support and promote inclusive tourism across businesses, festivals, events and public spaces; and to incorporate inclusive and accessible design into their design codes and planning guidelines. Download the guide from the link on the Queensland Government website.

See also the UTS Inclusive Tourism publication explaining the economics of inclusive tourism.

Comprehensive Universal Design

Indian hotel swimming pool at sunset.Comprehensive Universal Design is a concept from India. It refers to the classic principles of universal design, concepts of sustainability, and culture. It takes a “country-centric approach which considers poverty, caste, class, religion, background both rural and urban”. Weaving in cultural aspects such as poverty and religion takes universal design thinking another inclusive step forward. 

A Conceptual Framework for Barrier Free Hotels in Smart Cities covers most of the basics written in many other papers about universal design. It links it to the hotel and tourism industry and all the economic benefits that can bring. The article proposes a conceptual framework to explain.

Abstract: Cities are key for business, Job creation, and the growth of society. The Government of India planned to develop smart cities which are sustainable, inclusive and act as a reference for other aspiring cities. Smart cities in India will work on four principles such as wellbeing of habitants, equity, foresight and efficiency. Existing laws and design principles can act as a hurdle in achieving the four principles laid down. The principles of Universal Design (UD) are user centric, work on the social goals of inclusion, equality and independence. Universal Design India Principle (UDIP) is a set of design principles that focus on a country centric approach which considers culture, caste, poverty, class, and religion. There is an overwhelming need for environmentally sustainable designs for hospitality services. Considering the current requirements, a conceptual framework ‘Comprehensive Universal Design (CUD)’ has been proposed which includes principles of UD, UDIP and environmental sustainability. Adopting comprehensive universal design principles in the hotels in smart city will help the planners to realise equity, quality of life, social inclusion and environmental sustainability.

The article is by Partho Pratim Seal *, P. Senthil Kumaran

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