Different people come to understand universal design in different ways with different words. Working with diversity is a key element of universal design thinking. So having a diversity of explanations it seems appropriate. Wikipedia and universal design websites will have many of the standard explanations. But universal design is much more of a continuous conversation where many different words can be utilised in discussions. In common use are “inclusive design”, “design-for-all” and “design for the lifespan”. But other words and terms might be:
Provocative design: doing things differently, challenging the status quo.
Fragile design: designs that require community agreement to hold them together.
Careful or caring design: taking care to be inclusive in design thinking and processes.
Everyday design: designing more things to be ubiquitous, accepted and normal.
Thoughtful design: the opposite of thoughtless design where some people feel left out.
Empathetic design: similar to careful/caring design and thoughtful design, by putting yourself in the situation of others.
Looking to the future design: looking at how trends are developing and factoring this into designs.
7 senses design: factoring all our senses into designs.
Collaborative design: in some cultures this is a significant part of the design process – without it the product, service or building won’t be used.
Acceptable design: similar to collaborative design, but perhaps some compromises have to be made.
Disruptive design: changing the way things are done, challenging the status quo of designs, using environments or products in new ways.
Intergenerational design: family structures are diverse – recognising that not every family is a nuclear family whether at home or in the community.
Liveable design: being functional for everyone as well as looking good
Universal usability: focusing on how people use things – used mostly in relation to mobile technology, particularly to include older people
Interaction experience: trying to pull together usability, user experience and accessibility under one umbrella – relates mostly to ergonomics
Nevertheless, the term “universal design” is an internationally recognised term for physical, social, economics and cultural inclusion. It is cited in the UN Convention of the Rights of Persons with Disability and the WHO Age Friendly Cities and Communities program.
For a crash course on the basics of universal design, sign up to CUDA’s free online learning, Introduction to Universal Design.