Accessible places with Google Maps

Google Maps has two new features to help us find our way and what we are looking for. Live View uses the camera in your phone to give street view directions, and the “Accessible Places” feature marks entrances with wheelchair access.

Accessible Places feature

Google Maps has expanded its “Accessible Places” feature that shows when a place is wheelchair accessible and/or stair-free. It will be interesting to see if this will encourage more places to make their businesses accessible. As we know, when it’s good for a wheelchair, it’s good for prams, bikes and trolleys.

The feature was originally launched in 2020, but it was limited to just Australia, Japan, the U.K., and the U.S. Now, the feature is available worldwide on Android and iOS.

Google Maps pin icon against a background of different coloured dots.

To use this feature, turn on the “Accessible Places” setting in the Google Maps app. You will see a wheelchair icon on the business profile if it has a wheelchair accessible entrance. You will see the same icon with a strikethrough if the location is not accessible. The feature can also check to see if the location offers accessible parking, facilities, and seating.

Steepness of slopes doesn’t appear to be covered, and Google doesn’t say if their access maps are accessible.

It’s up to business owners to update their business profile to reflect whether their business is accessible. It’s unlikely Google will check whether this is true, but user feedback should keep businesses on their toes.

Live View feature

When walking around in new surroundings, Live View helps you keep your bearings. Using the phone camera, the flat map view is transformed into the street view with arrows so you know which way to head. A great plus for tourists and visitors.

When walking around in new surroundings, Live View helps you keep your bearings. Using the phone camera, the flat map view is transformed into the street view with arrows so you know which way to head. A great plus for tourists and visitors.

With Live View, users can walk the streets using the camera on their phone and get directions on the screen. The updated version has more information such as cafes, ATMs and transit stations.

A Gif of Live View in action showing a street view on Google Maps.

Different app developers have tried their hand at creating access maps, but Google brings many features together on the one screen. However, access for wheelchair users does not guarantee access for everyone, and it doesn’t cover all disabilities. It also doesn’t say how welcome people with disability will feel. Nevertheless, it is a good start and Google will continue to improve. The next thing is finding places where you can hear each other talk.

Accessibility Toolbar