Tanisha Cowell gives her perspective on seat design as an occupational therapist and interior designer. She says her five features for great seats is not rocket science and seems common sense, but as always, it’s the little details that make a difference. Of course backrests and armrests get a mention, but also where to place seating, say in a park or a cafe. Did you think about colour contrast and height of the seat, or even the thickness of a seat? Tanisha has something to say about these too. And what about a cushion for the leisurely Sunday breakfast at your favourite cafe?
Author: Jane Bringolf
The future of kitchens

It is often quoted that the kitchen is the heart of the home, and that probably won’t change in the future. But what people might doing in the kitchen could change significantly. A blog on a product website lists five key design features for the future of kitchens: connectivity, sustainability, ease of use for all, and the rise of professional products.
Below is a video where researchers and designers from around the world were asked how they thought kitchens will evolve. Their ideas on the future are worth looking at. There are some neat ideas at the end of the video. You can choose English subtitles in the settings.
The techno kitchen
Much has changed with electronics entering this design space. The soft touch openers for drawers and cupboards and height adjustable work benches and sinks are just the start. And they make the “techno” kitchen easy to use for everyone regardless of height and dexterity. Indeed, a universal design approach. As these easy to use fixtures appeal to all it won’t be long before these features are standard. The video below shows some of the latest. However, motorised adjustable benches can be a trap for fingers. You can see the potential for this in the video too.
10-step guide to queer UX
The concepts of universal design are expanding to encompass marginalised and disenfranchised groups in our community. In the article A 10-step guide to queer UX, there is a nice quote “There’s nothing revolutionary about technology if it is only for a limited number of people.” Making products and places more accessible for gender non-conforming and trans folk is also making them more welcoming for everyone. Roniece Ricardo writes about her observations and interaction with software as a queer gender non-conforming woman. She makes ten points:
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- Allow users to change or write in their own gender
- Consider not having users specify gender
- Allow users the choice to hide or display identifying information from profiles
- Don’t assume anything about gender presentation
- Don’t assume your user’s pronouns
- Be careful with your marketing materials
- Don’t make assumptions about who your users date (or don’t)
- If you are making a niche product, receive actual feedback from the people in the niche
- Be mindful of regionalisation
- Diversify your staff.
For more detail on these ten points go to the article on the FastCompany website.
Just add grass and a fence
Some major cities have neighbourhood lots that lay vacant for some time. It seems that a small investment in a fence and some grass can make quite a difference to the people that live nearby. The article, The case for building $1,500 parks, reports on a new study shows that access to “greened” vacant lots can reduce feelings of worthlessness and depression, especially in low-resource neighbourhoods. Using radomised control trials, researchers at the University of Pennsylvania observed cause and effect between access to green vacant lots and improved mental health. There were other benefits too such as decreased violence. The picture shows the before and after effect – simple and cost effective solutions. To find out more go to the article on the FastCompany website by Kelsey Campbell-Dollaghan. The original research report can be found in JAMA Network Open. Looks are everything.
Not Stupid, just Dyslexic
Going out of your way to find a solution for one group of people doesn’t always work. That’s what they found when they tried to find the best solutions for helping people with dyslexia. It turned out that the best solutions were those that made reading easier for everyone – the universal design approach. The special reading and writing solutions set them apart and made people “feel stupid”. The conclusion of this study therefore advises that it is better to work within the universal design paradigm than try to develop separate materials for people with dyslexia. The title of the paper is, “I’m not Stupid” – Attitudes Towards Adaptation Among People with Dyslexia. It is available from SpringerLink but you will need institutional access for a free read. It is also a book chapter in International Conference on Human-Computer Interaction.
Abstract: A significant portion of the population have dyslexia, which is commonly associated with reading and writing difficulties. In the context of developing materials well-suited for users with reading disorders, one solution has been to develop materials especially targeted at dyslexic users. However, how are the attitudes among users with dyslexia towards adaptation? In this paper, we report the findings from qualitative interviews with 20 adults with dyslexia. The main finding was that they were sceptical towards adapted products, among others because it made them “feel stupid” and because the adapted format affected the reading experience negatively. In this paper we argue to instead work within the universal design paradigm, trying to develop products and services usable by all people, thus reducing the need for particular user groups to utilise “special solutions”.
Access to Premises Standard and existing buildings
Michael Small’s Churchill Fellowship report tracks and compares discrimination laws and industry practice in relation to public buildings. He questions whether the control of the Access to Premises Standard is falling more into the hands of industry as Human Rights Commission resources are becoming increasingly constrained.
Three of his recommendations are: that more training is needed for industry to help them understand the standards; more flexibility is needed for building upgrades; and better systems are needed for compliance enforcement and auditing. The title of his report is, Ensuring the best possible access for people with disability to existing buildings that are being upgraded or extended. The countries visited and compared are Canada, United States of America, Ireland and United Kingdom.
Housing quality improves health
Ever wondered what the long term effects of a home modification are? A longitudinal study shows that household improvements in social housing can reduce risk of hospital stays.
The study picked up major improvements in chest and heart health as well as a reduction in falls and burns.
Over ten years, researchers found that modified and upgraded homes correlated with reduced hospital events. That means savings in the health budget or beds freed up for other patients. Obviously it is better for occupants too.
The title of the study is, “Emergency hospital admissions associated with a non-randomised housing intervention meeting national housing quality standards: a longitudinal data linkage study”. Sarah Rodgers et al. Journal of Epidemiology and Community Health.
Universal Design drives Housing Quality
Fundamental changes in the building code and regulations have occurred in Norway. However, it seems that none of this has guaranteed improvements in quality on the usability of homes. Perhaps there are some lessons for Australia in implementing the Livable Housing Design Standard.
Architects, more than any other group in the construction industry are trained to break conventional frameworks. The way regulations are applied is the key to success. This is where the education of architects and building designers comes in.
The title of the article is, Universal Design as a Booster for Housing Quality and Architectural Practice. It seems we could learn from this experience – regulations are one thing, but applying them appropriately and for maximum effect is another. The abstract gives a good overview of the project.
From the abstract
Changes to the Norwegian building code in 2010 gave a clear framework for the implementation of accessibility and universal design. However, neither increased awareness of accessibility requirements and universal design, nor compliance with the building code guarantees improvement of housing quality and usability.
The Norwegian regulations have gone further in the direction of performance requirements than most other countries. This applies to all types of requirements, including requirements for usability, functionality and accessibility. Hardly any specifications are to be found in the regulations.
Ideally, this lack of specifications should give designers the opportunity to develop innovative answers and to respond to different contexts. Still, many architects and builders ask for clear specifications, to speed up design processes. Many architects understand guidelines as minimum requirements. Consequently, they are reproducing the identical solutions without considering users.
They see accessibility as another regulatory pressure and requirements as restrictions rather than positive incentives. However, there are examples of designers who have internalised the regulatory framework. These designers are able to create and integrate inclusive design in their daily work.
This paper presents examples of practice where dwellings have been developed within a framework of universal design. Focus is on the approach of the design team and their understanding and use of the regulatory framework to create better homes.
Relationship between housing and health
A systematic review of the literature found there is a strong association between housing and health. However, it is not clear that there is a causal link. Findings showed that provision of adequate heating, improvements to ventilation and water supply were associated with improved respiratory outcomes, quality of life and mental health. The title of the article is, The relationship between buildings and health: a systematic review.
From the abstract
The built environment exerts one of the strongest directly measurable effects on physical and mental health. This study provides a systematic review of quantitative studies assessing the impact of buildings on health. In total, 39 studies were included in this review.
Findings showed consistently that housing refurbishment and modifications improved health. Adequate heating, improved ventilation and water supply were associated with improved respiratory outcomes, quality of life and mental health. Prioritization of housing for vulnerable groups led to improved wellbeing.
This review found a strong association between certain housing features and wellbeing such as adequate heating and ventilation.
Mapping Norway’s Status of Accessibility
How do you know if your action plan for accessibility and universal design is actually being implemented? The Norwegian Government’s plan to be universally designed by 2025 now has a tool to monitor progress. A standardised method to collect and measure data nationally has been trialled.
The first results show that Norway still “faces many challenges to meet the government’s goals for Universal Design”. Data were collected on buildings and major facilities such as transport hubs, walkways, cycleways and car parks. The techniques are discussed in the article, “Mapping Norway – a Method to Register and Survey the Status of Accessibility“. The authors conclude that while their system is not perfect due to the need to fully standardise and simplify complex data, they believe it will be valuable to municipal and recreational planners and developers. The article and others can be found in the Proceedings of the International Cartographic Association.
2021 Update – next steps
Mapping accessibility in Norway – a Method to Register and Survey the Status of Accessibility in urban areas and recreational areas. You will need institutional access for a free read.
From the abstract
The Norwegian mapping authority has developed a standard method for mapping accessibility walking in urban and recreational areas. . All data are stored in a geospatial database, so they can be analysed using GIS software. By the end of 2020, more than 230 out of 356 municipalities are mapped using that method.
The aim of this project is to establish a national standard for mapping of accessibility and to provide a geodatabase that shows the status of accessibility throughout Norway. The data provide a useful tool for national statistics, local planning authorities and private users. The results show that accessibility is still low and Norway still faces many challenges to meet the government’s goals for Universal Design.
Building Code: Rights and Research
Building regulation is a highly contested space, especially in relation to disability access. So the Norwegian Building Authority decided that standards and codes should be based on evidence rather than the views, compromises and experience of interest groups. The Norwegian Research Laboratory for Universal Design was set up to focus on access solutions using established research methods. But this brings about a dilemma.
People with disability have fought for many years to have equal access to the built environment. “Some of the criteria have been based on compromises and “old truths”. These criteria are now put under scrutiny. This examination and possible reversal of minimum requirements may feel like a slap in the face of those who have fought for these rights. But what is the possible downside?”
Their research results are based on the 90th percentile. But what happens to those who are outside the 90%? Who pays for the compensatory adaptations or assistance? This is where it becomes political. Nevertheless, research by the Laboratory suggests that “those who cannot manage the minimum levels cannot manage any level”.
The paper provides some interesting research results on doorway approaches and ramp gradients. A relatively short paper with some good food for thought.
The title of the paper is, Deregulation of the Building Code and the
Norwegian Approach to Regulation of Accessibility in the Built Environment.
From the abstract
Deregulation is on the political agenda in the European countries. The Norwegian building code related to universal design and accessibility is challenged. To meet this, the Norwegian Building Authority have chosen to examine established truths and are basing their revised code on scientific research and field tests. But will this knowledge-based deregulation comply within the framework of the anti-discrimination act and, and if not: who suffers and to what extent?
This project is part of the quest for Norway Universally Designed by 2025 and the updated Action Plan.
Universal Design: Social justice or just marketing?
Does universal design pursue social justice or is it a marketing strategy? Aimi Hamraie takes a look at universal design from a feminist perspective and claims that this is not a value-free notion and not without symbolic meaning. So, is universal design social justice or just marketing?
If disability is a product of the built and social environments rather than something intrinsic to the body, then universally designing should be the ideal outcome of disability politics. However, the physical environment alone is not enough to account for exclusion. Also, design professions grapple with the idea that universal design is “one-size-fits-all”, which it is not.
This philosophical essay challenges conventional wisdom about universal design. It has a distinctly North American approach underpinned by the civil rights movement. It charts the history of universal design, argues why design matters, and asks, “How can design be universal?” Hamraie concludes that collective access is the way forward – essentially arguing for participatory design, “shifting from value-explicit design for disability to design with and by misfitting bodies more generally.” The title of the article is, “Designing Collective Access: A Feminist Disability Theory of Universal Design”.
Hamraie is also co-author of a new book, Building Access that brings together UD history and architectural history in designing and making built environments usable by all. The authors ask who counts as the everyone of universal design.
Universalism: who does it serve?
Rob Imrie and Rachael Luck discuss universal design from the perspective of the lives and bodies of people with disability. Their philosophic offering is the introduction to a set of eight papers in a special issue of Disability and Rehabilitation. They ask, Universalism: who does it serve?
Some important questions are raised about the role of universalism and the embodiment of disability. For example, proponents of universal design say that users are crucial to the design process. But what does that mean for the skills of designers – will they be lost or discounted? Designers have the power and skills to design for the benefit of some groups and not others.
The focus of universal design is often on techniques and operational outcomes. Is this enough – are there other aspects to think about? Imrie and Luck provide a paragraph on each paper in the edition. It is an open access publication.
Imrie and Luck conclude:
“The papers, as a collective, are supportive of universal design, and see it as a progressive movement that is yet to realise its potential. The contributors provide insight into the tasks ahead, including need for much more theoretical development of what universal design is or ought to be in relation to the pursuit of design for all and not the few. This includes development and deployment of concepts that enable non-reductive conceptions of design and disability to emerge, aligned to political and policy strategies that enable universal design to become a socio-political movement in its broadest sense.”
The title of the editorial of the special edition of Disability and Rehabilitation is, “Designing inclusive environments: rehabilitating the body and the relevance of universal design“. Thought provoking reading for anyone interested in UD as a social movement as well as design thinking.
An accessible campus is part of sustainability
Linking “sustainability” with universal design is not a new idea, especially when thinking about social sustainability. A new book, Towards Green Campus Operations, includes a chapter that moves away from “green” to social sustainability. The argument is that an accessible campus is part of sustainability. The more accessible the campus is, the more likely the students are to enroll and, more importantly, finish their course. This is good for the university and sustains their student intake and retention.
The authors also argue that academics need to be educated about this issue too. The chapter, titled, “Educational Institutions and Universal Accessibility: In Search of Sustainability on University Campus”, is available through Springer Link. You will need institutional access for a free read from SpringerLink.
Abstract
The paper reports proposals and solutions of the design and implementation for universal accessibility at the university campus, complying with current legislation and community demands. It addresses the challenges of raising academic awareness about the subject and of the accessible route project overcoming the campus large dimensions, urbanized areas and rugged topography. It is the result of a project and an accessible route shared through pedestrian and motorized routes and with its implantation overcoming barriers in the implementation.
The theme was conducted with a focus on social sustainability, as it is a requirement to obtain the universal and legitimate right to higher education and the benefits of the university campus as a community educational, environmental and leisure urban equipment.
The results of the article demonstrate that universal accessibility, more than a legal requirement for educational institutions, contributes to social sustainability. The spatial adequacies allow the universalization of the possibility of entry and stay of persons with disabilities or reduced mobility in the university campus, expanding their training at an higher level.