Nike meets universal design again. They’ve improved their original Flyease design with a new shoe concept. They’ve found a totally different way of making the shoe easy to get on and off. So anyone experiencing trouble bending over, difficulty with fastenings, or just needing a speedy on and off will find this design excellent. When they are past their best they would make a great gardening shoe too – slip on and slip off at the door. Like all good designers who take a universal design approach, they’ve improved on their original design.
The secret of the new design is the way the shoe opens up to put on. The weight of the foot closes the shoe. Taking off is easy too. By stepping on the heel of the shoe (don’t we all do that anyway?) the shoe pops open. The Flyease Go shoes are an excellent example of universal design. They are easy, convenient and intuitive to use – for everyone. Well almost. Much will depend on the range of sizing.
It’s not what you’ve got, it’s what you do with it. So, it’s all very well being able to physically access the built environment, but access doesn’t guarantee social participation. Just considering how the shapes, sizes and ages of different bodies physically interact with the built environment is not enough. If universal design is about increasing access as well as physical and mental wellbeing then there is more work to do. This is the summation of a recent literature review that found social participation aspects of universal design is under researched.
Similarly to other research on inclusive practice, the need to include non-professionals and users of the built environment is key to creating an accessible and inclusive built environment. The final sentence in the literature review sums up a good call to action. Universal design straddles multiple boundaries. So the amount of collective universal design knowledge should be available and accessible to everyone. Indeed, that is just what CUDA is trying to achieve along with many practitioners
The literature review’s key question was “How is social participation represented in recent discourse around universal design in the built environment”. Studies from around the world were examined from 52 databases. The article includes the methodology and results.
It is easier to measure whether a person can use a building (accessibility) than it is to measure what they are using it for (participation). The Australian Standards cover accessibility and this is why the story often ends here.
The title of the article is, An integrated literature review of the current discourse around universal design in the built environment – is occupation the missing link? The term “occupation” is from the occupational therapy field and means “doing things”. You will need institutional access for a free read. However, you can ask the lead author, Danielle Hitch at Deakin University, for a copy. Or Valerie Watchorn via ResearchGate.
Abstract
Purpose: To synthesise current literature regarding applications of universal design (UD) to built environments that promote social participation, identify areas of agreement and areas requiring further attention and development. Occupations refer to personally meaningful activities, which people need, want or must do as part of their daily life.
Materials and methods: Recently published literature (January 2011–December 2017) relevant to UD and built environments, and pertaining to any discipline or professional area, were identified via a systematic search of databases in the EbscoHOST platform. The person–environment–occupation (PEO) model was chosen as a theoretical framework for the review, which included a sample of 33 peer reviewed journal articles.
Results:The current discourse is driven more by description, discussion, and commentary than empirical approaches; although, a combination of quantitative, qualitative, and mixed methods approaches was employed. Much of the current discourse on UD and the built environment focuses on the person and the environment, with the occupations carried out in built environments and the interaction between these domains not referred to in much detail.
Conclusions: Including occupations, social participation, multi- and trans-disciplinary collaboration, and multicultural perspectives in the ongoing discourse around UD would enable the concept to reach its full potential as a medium for social justice.
Implications for Rehabilitation: The universal design (UD) process must account for the occupations that people perform in the built environment. Multi-disciplinary research and development, using multiple methods, is the most appropriate approach to investigate the application of UD to the built environment. Key areas of contention within the current discourse include meaningful inclusion of non-professional stakeholders, tensions between embracing and eliminating diversity and how professional education should be delivered.
Consumers buy things that they want and need now rather than purchasing things with the future in mind. Well, that makes sense. For everyday items this poses no problems. But for expensive, longer lasting items, such as a home, it can be a problem. Many older Australians live in a home that was purchased in mid life. It was suitable then. But now that cherished home is challenging their independence in older age. That’s why all homes should have universal design features.
A new report based on a survey of care-givers, both paid and unpaid, provides insights into their experiences and observations on the impact of home design on their caring role. The researchers found that housing design features and proximity to amenities had a value that extended beyond those of residents. That is, it facilitates community capacity and social engagement, physical wellbeing and ease of providing care services.
The executive summary concludes with a statement that supports universal design in housing for people to age well:
“The public value implicit in universally designed housing is conceptually demonstrated by associated increases in ageing well outcomes and reduction in the need for, the level of, and the time spent on, care to support positive ageing outcomes (ie. generating efficiency gains in achieving ageing well outcomes).
The key findings of the study
Universal design features impact on the level of care needed to support ageing well.
The location of the home and access to amenities also has an impact on the level of care needed.
The time needed to support people with basic living activities is reduced.
The study was undertaken by RMIT University and the Longevity Group Australia.
Abstract:In this report, we explore the public value implicit in housing incorporating universal design principles. Value is conceptually demonstrated by identifying housing design and location attributes, associated with increases in ageing well outcomes via the reduction in the need for, the level of, and the time spent on care to support ageing in place. To do this a survey instrument is developed to capture the experiential knowledge of in home care service providers and their observations of the impact of the home on the ageing well outcomes of the seniors they care for and also on their capacity to provide care. We find that certain housing design and location feature have value that extends beyond that experienced solely by its residents, facilitating community capacity and social engagement, physical wellbeing and ease of delivery of public services such as care support.
Is the quest for inclusive design so difficult that we need so many different terms? Are new-fangled methodologies improving the situation if the aims are the same? Many different ways of promoting the process of designing inclusively is surely confusing everyone. Enter “Humanity-Centred Design”. This one is a bit different because it’s about the planet as well as people.
Many of our current and future designs will be inhabited by upcoming generations whose consumption patterns will have different values. According to an article from the UK designers need to embody the values of inclusion, ethics, empathy and cooperation. Designs will need to be meaningful to appeal to upcoming generations. Hence the proposition of a new paradigm or model – Humanity-Centred Design.
The chart below is from the paper and shows the evolution from functional approach to a people focused approach to design.
ABSTRACT: Product Design has been defined by several different paradigms as it has evolved to meet the needs and desires of people and in as new ways for companies to market products to consumers. As the needs and desires of people are now increasingly met by products at all price points in consumer societies companies need to embrace a new paradigm which will enable them to differentiate their products from the competition. In addition to the need for a new differentiation strategy for marketing purposes, people are also increasingly aware of both the limited and depleting natural resources of the planet and the prevalence of inequality and poverty present in the world.
A paradigm is emerging which enables companies to address all the above simultaneously. This paradigm and approach to designing products is referred to here as ‘Humanity-Centred Design’ in intentional reference to the ‘User-Centred Design’ and ‘Human-Centred Design’ methodologies which have been used by designers for the last 25 years. In this emerging paradigm there is a greater focus on designing products which are not only sustainable, but also actively contribute to the alleviation of poverty in all forms and promote human development and wellbeing worldwide, treating humanity as one global society. This paradigm is being taught to students of Product Design at Buckinghamshire New University to ensure that they are prepared to design products for the newest and future generations and the greatest proportion of consumers.
Researchers find it frustrating not having one term to cover the concept of equity and inclusion. One term would ensure we are all talking about the same thing. But how about practitioners? It’s confusing for them too. The aims of universal design (UD), inclusive design (ID), design for all (DfA), and user experience (UX), have the same aim – inclusion. So why should we have a terminology muddle?
Most designers and practitioners who understand the underpinning principle of inclusion, say it’s not a big deal. But shouldn’t the key issue be about implementation rather than discussing the nuances of terms? Even if we had one term, would that alter designer and practitioner attitudes towards inclusion?
The complaint about terminology among academics has resulted in many papers on this topic. New terms are proposed as a solution but serve only to confuse more. Some even put forth arguments that they are all different things.
A paper from 2014 is still relevant today because the arguments are still current. This paper discusses historical, methodological and philosophical aspects. It’s a long paper, probably best suited to academics. It covers just about every aspect of the issues. It also draws in the ICF(International Classification of Functioning, Disability and Health) and international standards which is quite useful.
The title of the paper downloadable from ResearchGate says it all, Universal design, inclusive design, accessible design, design for all: different concepts—one goal? On the concept of accessibility—historical, methodological and philosophical aspects.
What’s it called?
Different disciplines, different practitioners, and different countries have evolved their own terms. Academics find this problematic as it makes it difficult to build an international body of research on a topic where terminology can vary so much. Regulations and codes have not helped the cause:
Promoting the efficacies of universally designed built environments has been one of the ongoing quests of disability and ageing advocacy groups, and more recently, governments. The underpinning principle of universal design is inclusiveness – that is, to design across the population spectrum for people of all ages, abilities and backgrounds. This means ensuring architectural features do not inadvertently become architectural barriers to inclusion in everyday social and economic life.
The drive for social and economic inclusion for people with disabilities has recently moved up the political agenda and new policy directions at national and state levels are emerging. Political will is a necessary but insufficient condition to guarantee inclusion if industry does not understand what constitutes inclusiveness in design, and does not understand the differences in terms used in the built environment in relation to inclusion, disability and ageing.
Using the NSW Government’s call for tenders for social housing, and an academic paper as examples, this paper discusses how using various terms such as accessible and adaptable interchangeably might defeat the objective of inclusion, and how the misuse and confusion in terminology hinders not only the uptake of universal design in a practical way, but also stymies academic debate on the topic.
Minimum access standards for the built environment do not guarantee accessibility. Unfortunately, we still have designers who aren’t interested in best practice, just ticking the compliance box. It also means that access is a last thought and remedies, such as ramps, are tacked onto the “grand design”. But universal design should be the grand design if we want equitable and dignified use by all.
The Access to Premises Standard of 2011 has improved accessibility to new buildings, but it is not the total answer. They only go part way in creating inclusive environments.An article in Sourceable addresses some of the issues and the myths that remain within the property industry. The myths are explained in detail in the article and are listed below:
Access is the same as universal design.
Universal design in more expensive than access.
The Australian Standard for Access considers all people with disability.
The dimensions in the Australian Standard provide independent access for everyone.
Minimum compliance guarantees all people with disability cannot use everything in a building.
Access consultants know everything about access, disability and universal design.
The article is by Joe Manton who concludes, “If we allow ourselves to be constrained by the minimum we will never aspire to the maximum. The legacy will be mediocrity.” The title of the article is Minimum Compliance Means Missed Opportunities and Mediocrity.
While some retirees will seek a sea change to resort-style living, others want to stay connected to their families and established neighbourhoods. Some might even be thinking about planning renovations to make staying put easier. A place in the country sounds ideal, but is it the right choice?
An article in Aged Care Insitecritiques the age-restricted model of villages. It asks if this is a sustainable model into the future. The article was written in 2018 and shows foresight given today’s issues with aged care. Many of the current issues are discussed and the author, Susan Mathews questions if this is the right way forward.
Mathews proposes alternatives, one of which is flexibility of design across the housing market so that people can receive care at home when it is needed. This fits with the principles of universal design as outlined in the Livable Housing Design Guidelinesat Gold level. Other key points are inter-generational interaction, connectivity, inclusion, and proximity to conveniences. A good article from an architect’s perspective. The title of the article is Aged Care in the urban context: what’s missing?
Time has come for the housing industry to catch up with the rest of society. Inclusion and diversity are now recognised as Australian values. Discrimination still exists of course, but many sectors, business and government, are striving to do better. That means designing products and services to embrace population diversity. However, the housing industry continues to resist change. They say it will substantially increase the cost of building a home. But how much is “substantially”.
Smaller building firms have shown that for a maximum of $3000 they can deliver universally designed homes. That’s because they thought of the design from the outset. They have changed the cookie cutter shape.
One of the reasons the housing industry says it will cost more is because level entry is difficult to achieve on a steep slope. This can be true, but that is no reason for no change at all. Exceptions would be made for one-off situations. Besides, mass market housing in a greenfield site is rarely on a steep slope – these are not favoured by developers. That’s because it cuts down on building efficiency. But any excavation needed benefits builders too.
The evidence
Two eminent economists responded to the call to comment on the draft changes and have concluded that benefits outweigh the costs. Dense reading but the document challenges the ABCB analysis at every point. They also conclude that Gold level of the Livable Housing Design Guidelines are not only beneficial to the community but they offer the best value overall.
Australia Cannot Afford NOT to Build Accessible Homes, gives an overview of why we must mandate universal design features now. We’ve had ten years for Livable Housing Australia to show that it can do this voluntarily. It has failed. It’s time for them to come good.
A caring city is one that understands the dynamic relationship between individuals and their surroundings. But are our cities caring or careless in their design? Carelessness makes cities uncomfortable, ugly and dull, with traffic movement taking priority over pedestrians. This extends to a multitude of steps and stairways making access difficult or impossible for some.
Charlotte Bates argues that we need more caring in our cities. Her book chapter is a discussion based on three case studies that illustrate ways to configure care in the design of urban environments. The examples are of an open space, a hospital complex, and a housing estate.
In each example, people are have the opportunity to come together or to retreat into private space. Intimacy and spontaneity are encouraged so that “caring spaces enable connections to be made”. As Bates says, the notion of caring design challenges the designs based on property-led narratives.
Standards for the built environment tell you how to comply with minimum requirements. But compliance does not equal usability or convenience for everyone. A guide book from Ireland on the built environment draws together Irish standards with a practical universal design approach. Many of the standards mirror those in Australia so most of the information is compatible. Parking, siting, pedestrian movement, steps, ramps, lifts, seating and bollards are all covered.
Building for Everyone, External environment and approach covers each of the features in detail. While the style of tactile indicators varies from the Australian design, the advice on placement is still useful. There is a reference list of related documents including Australian Standards. The guide is undated, but probably published circa 2010. This means some of the technology, such as parking ticket machines is a little outdated.
There is also a section at the end on human abilities and design. It covers walking, balance, handling, strength and endurance, lifting, reaching, speech, hearing, sight, touch and more.
Published by the Centre for Excellence in Universal Design in Ireland it is very detailed. Checklists help guide the reader through the material. This booklet links with others in the series, particularly the one on entrances and circulation spaces. The good aspect of these guides is the perspective of a universal design approach rather than proposing prescriptive design parameters.