I just can’t find it

screnshot of expedia websiteIt’s one thing to create accessible, universally designed places and spaces, it is another to let people know they exist. Being physically accessible is not enough. People who need access information require detail – and they need to be able to find that detail. The tourism industry is gradually realising this, but restaurants and entertainment venues have yet to catch up.  A recent study examined publicly available access information and found that it varied considerably across the board. In many cases information was provided but its accuracy was not necessarily correct or complete. 

The title of the article is, “Publicly-Researchable Accessibility Information: Problems, Prospects and Recommendations for Inclusion”.

Abstract:

Despite worldwide attempts to improve accessibility for consumers with disabilities, barriers still exist that exclude persons from consumer participation in daily life. Although legislation and lawsuits have addressed this issue, marketplaces designed for able-bodied persons are commonplace with minimal accessibility standards tied to costs rather than the needs of this overlooked group.

The present article examines a seemingly obvious, but understudied aspect of inclusion: the provision of publicly-researchable accessibility information. Ironically, businesses and public venues may create accessible spaces, yet fail to provide the level of detail needed by consumers with disabilities when planning a shopping excursion, dinner and entertainment, or travel and overnight stays. That is, the provision of factual accessibility content has lagged and is not required by law.

This article reports on an exploratory study in the United States that examined the accuracy and completeness of publicly-researchable accessibility information for restaurant and entertainment venues in a large metropolitan area in the Northeastern United States. Observations were gathered from websites and social media of specific venues, as well as travel rating services like TripAdvisor. Findings were mixed. While some venues provided full and factual accessibility information, others revealed just the opposite both in online and follow-up telephone interviews. Implications are discussed along with recommendations for future study.

Age-friendly meets sustainability

A street scene showing tall buildings, some traffic and people walking on a pedestrian crossing.Is there a link between an age-friendly urban environment and sustainability? This is a question posed by a group in Hong Kong. They carried out an on-street survey to see what the links are, if any. They claim that “The empirical results suggest how the aging‐friendly factors have impacted the economic, environmental, and social sustainability to a certain extent”. Among other results, outdoor spaces were not found to be a planning factor, but community support and health services were. The abstract below gives more detail. This paper shows how it is possible to bring different disciplines together rather than having them compete for attention. That is also apparent when taking a universal design approach to planning. 

The title of the article is “Does aging‐friendly enhance sustainability? Evidence from Hong Kong” You will need institutional access for a free read. 

Abstract: The aging population is one of the demographic changes in the 21st century. World Health Organization defines an age‐friendly city as a place that has an “inclusive and accessible urban environment that promotes active aging.” It receives considerable attention in the field of gerontology and contains important aspects of sustainable urban development. Unfortunately, there have not much research that addresses the relationship between aging‐friendly and sustainability. There is a need to modify the market mechanism to achieve environmental objectives while striking a balance between social and economic considerations. This paper aims to empirically examine the integrated relationships between the dense urban environment and the social and emotional needs of the elderly in the Hong Kong context. The on‐street survey was conducted in eight districts in Hong Kong to collect the opinions about aging‐friendly criteria and sustainability indicators. It utilizes principal component analysis and multiple regression technique to unveil the mask of their intrinsic relationship. The empirical results suggest how the aging‐friendly factors have impacted the economic, environmental, and social sustainability to a certain extent. Notably, two key findings were revealed from the empirical results. (a) “Outdoor Spaces” is consistently found not to be a planning factor that can enhance three types of sustainability, irrespective of the age groups in Hong Kong; (b) “Community Support and Health Services” is regarded as a significant factor, with the exception of economic sustainability (age group ≤60).

Age-Friendly Housing Resources

Front cover of the book showing yellow boxes approximating rooms in homes. Age Friendly Housing.RIBA’s book, Age-Friendly Housing: Future design for older people, is about anticipating the needs of older generations. It is available for purchase from UK.

“This book embeds the principles of how we should approach the design of future housing for an ageing population, reminding us that this is not about `other people’, but about each of us.

This book focuses on anticipating the needs and aspirations of the next generation of older people, and touches on what this implies for our communities, our towns and our cities, as well as for our living spaces.It will look at how well-designed buildings can facilitate the provision of care, support independence and wellbeing while providing companionship and stimulation. It will also examine how to ensure that buildings remain flexible over a long life.

Dealing mainly with new-build, but with a section on adaptation and refurbishment, this book sets out the underlying design principles that should be applied and the early decisions that must be taken. Richly illustrated with case studies alongside contributions from a range of experts and examples of best practice, this comprehensive resource will inform and empower architects, designers, planners and clients to be braver and wiser in designing with older people in mind.”

See also lists of design-related resources relating to age friendly and accessible housing: Design Hub – Building homes and communities, 

Dangerous by Design

Two ambulance officers push a patient into the ambulance.According to Smart Growth America, pedestrian deaths are increasing while actual traffic fatalities are decreasing. So what’s happening here? According to a report, Dangerous by Design 2022, the numbers of deaths are equivalent of one jumbo jet full of people crashing every month with no survivors. And it seems the problem for walkers is getting worse.
The report argues that government policies still favour high speeds for cars over safety for people. The article gives more detailed statistics for various states in the US. It would be interesting to know if this is replicated in other countries. The report was supported by AARP and the American Society of Landscape Architects. It is not clear whether population ageing is a factor.  

Does your access map have the right colours?

A woman holds a tablet with a map on the screen, She is standing in the street. Does your access map have the right colours?
A digital map

Being able to find places easily is key to getting out and about at any age or level of capability. Online maps are becoming more sophisticated with interactive content and different layers of information. Graphics and colour are used to emphasise places and attributes. But not everyone can see certain colours. So, does your access map have the right colours?

The number of people with colour vision deficiency (CVD) is growing as some people acquire it as they get older. Map Design for the Color Vision Deficient provides a background to this issue and tools for selecting the colours when designing maps. You will need institutional access for a free read. A similar paper is available on ResearchGate.

From the abstract

The golden rule of map design states that one should carefully consider both a map’s purpose and its audience. Maps designed for the general public frequently fail to consider the portion of our population with color vision impairment or color vision deficiency (CVD), known more commonly as color blindness. Recent studies indicate that over 5% of our Caucasian male population are susceptible to congenital or inherited color vision deficiency.

CVD also can be acquired from chemical exposure, injury, illness, medication, and aging. With the exception of aging, little or no data exists on the number of people impaired by any of these non-congenital causes. Recent research has revealed that as many as 20% of those studied over the age of 72 suffer from a blue-yellow defect that increases with age to nearly 50% at age 90.

This acquired blue-yellow defect also is the predominant CVD for those suffering from chemical exposure. This chapter examines the effects of CVD and attempts to illustrate the impact of color choices on visually impaired audiences. It shows that the acquired CVD population is growing and suggests colors and alternatives in map design to minimize that impact. 

Maps in shades of grey: is that what you want?

A wheel of all the colours of the rainbowMap design usually relies on colour to convey information. But what if you can’t see all the colours?  You get maps in shades of grey.  Directional maps, such as street maps for example, use colour to indicate train stations and heritage sites. Geographical maps use colour to show height of land, temperature, and to separate land from water. And it’s not just maps – websites suffer the same issues.

Many of these are age-old conventions that designers follow. So how do you know what colours are best to use? The Colblinder website give examples of what geographic maps look like to people with CVD. It also has links to other references and a colour blindness simulation tool. Although this is about maps, it can also apply to websites and printed documents, such as guidelines, and manuals where pictures and graphics are used to inform and instruct.

For research on this topic Anne Kristin Kvitle’s article is worth a read. The article is titled, “Accessible maps for the color vision deficient observers: past and present knowledge and future possibilities”. 

From the abstract

Color is part of the visual variables in map, serving an aesthetic part and as a guide of attention. Impaired color vision affects the ability to distinguish colors, which makes the task of decoding the map colors difficult.

Map reading is reported as a challenging task, especially when the size of stimuli is small. The aim of this study is to review existing methods for map design for color vision deficient users. The study identified two main approaches: pre-processing by using accessible colors and post-processing by using enhancement methods. Some of the methods may be applied for maps, but requires tailoring of test images according to map types.

Planning action tool from an inclusive perspective

A diagram with five balloons. In the centre is Design for All. On the outside are the other four elements, multifunctional users, quality of life, sustainability, and inclusive planningThe principles of Design-for-All are used for the basis of an efficient and effective planning action tool in this academic paper from Italy. It brings together quality of life, multi-functional spaces, environmental sustainability, and inclusive urban planning strategies. The claim is that Design-for-All approach “represents a solution for matching people needs to urban environmental quality improvement”, and that inclusive planning strategies can support an ecosystem services network. 

The title is, Anthropic space and design for all. New knowledge paths for urban planning strategies.  The paper originates from Italy which may account for some of the heavy language. You will need institutional access for a free read from Science Direct, or access it on ResearchGate and ask for a copy. 

Abstract

Nowadays city environment shows the presence of a mixed variety of elements, as natural, semi natural and anthropic components that build up both structure and connections of the urban context. This specific structure shapes and directs space and its functions strictly connected with their sustainable potential uses and sustainable development opportunities. 

The lack of rules and proper planning methods produces inefficient use conditions by resident citizens, entropy, functions’ reduction of ecological networks and deep environmental impacts. The consequence comes out to be a great widespread life quality decrease in urban areas. 

These thoughts lead the authors to rethink the definition first and then the place concept own interpretation, as a theoretical reference approach and in a particular way of the urban place, as an anthropic action useful in a multidimensional relationship analysis. 

Based on these considerations, the aim of the paper is that to introduce design for all as an efficient and effective planning action tool able to get sustainable operating strategies to match both people needs and urban system quality of life protection and enhancement in a long term timeline analysis.

Gaining client acceptance of UD thinking

aerial view of three people at a desk looking at a set of construction drawingsAlthough architects might propose universal design principles in designs, it seems that Australia is not the only country where clients are ambivalent at best and resistant at worst in terms of inclusive thinking. In Clients’ Approach to Universal Design – A Slow Change? Sidse Grangaard of the Danish Building Research Institute reports on the research into why clients are not interested in going beyond basic building regulations. It would seem the design and construction industries share much in common across the globe. A useful research project. The full paper is available from the link.

Abstract: When new buildings do not comply with the accessibility requirements of the Danish Building Regulations, the main reason is often attributed to a lack of knowledge and prioritization. It is the experience of architectural firms that clients decide their own focus on accessibility during the design process, and also whether the level of accessibility should be higher than that stipulated in the Danish Building Regulations. Post-occupancy evaluations point out that when the client is particularly conscious of, or ambitious about, accessibility/Universal Design (UD), the result is a building with an extensive level of accessibility. Thus, the client is a key figure for the project and the level of ambition. Based on interviews with 15 Danish clients, this paper presents a characterisation of their conception of Universal Design. It is significant that, as a concept, UD has not gained currency among the clients that let their ambition level be defined by the Danish Building Regulations. In order to capture differences between clients, a description of the client’s conception of users and designs is based on an analytical framework about the concepts of particular, universal, market and equality. The analysis shows that three conceptions about accessibility/UD can be characterized among the clients: 1) accessibility by design, 2) broad accessibility 3) added value. Above all, the findings show that a development is going on towards UD, although slowly.

The article is from the proceedings of the UDHEIT 2018 conference held in Dublin, Ireland, an open access publication. 

Valuing disability in higher education

A young man stands between library book shelves. He has a large book open in his hands.The philosophical perspective of this paper could be applied in other areas of life, not just higher education. Benjamin Ostiguy applies the concept of “Deep Ecology” to argue that everyone and everything has an intrinsic value, but that many societies only measure value by how it contributes to the economy. Students with disability are still considered as “outliers” and as persons who must “transcend” their perceived impairments if they are to belong. Ostiguy argues that valuing disability can lead to the “identification of novel veins of inquiry, bolster critical analyses, and help facilitate meaningful change in uncertain times”. The title of the paper is, The Inherent Value of Disability in Higher Education.  10 points to consider based on Deep Ecology thinking are:
1. Employ accessible and inclusive pedagogies, methods, technologies, and research instruments;
2. Avoid adherence to rigid standards and traditional practices absent of “intrinsic value” or unrelated to “fundamental goals”;
3. Before adopting a new or trendy technology, method, or instrument, first consider if SWDs will find it accessible and inclusive;
4. Recognize and value the diverse identities, perspectives, strengths, and challenges represented among college SWDs; cultivate an awareness of intersectional oppressions (e.g., ableism and homophobia);
5. Understand that SWDs are a heterogeneous demographic with identities, priorities, expectations, opinions, and access requirements differing within
and among specific disability “types”. Note that perspectives on disability vary and evolve, so what is deemed appropriate or supportive may/will
vary by generation, culture/ethnicity (e.g., international students), and social/historical context;
6. Employ the concept of universal design in all aspects of your work, including teaching, assessment, research, and service;
7. Develop research questions that account for SWDs and accurately represent/address their perspectives, needs, and sense of dignity;
8. When faced with apparent pedagogic/epistemological dilemmas, err on the side of accessibility and inclusion;
9. Speak out against campus policies, procedures, and traditions that are not universally inclusive, or otherwise stigmatize SWDs;
10. Reject the idea that a student’s value to a campus or academic discipline is proportional with their apparent potential to contribute toward the economy and the upward distribution of wealth.

Abstract: Evidence suggests that college students with disabilities (SWDs) continue to encounter attitudinal and physical barriers while institutions endeavor to offer reasonable supports—mainly in the form of accommodations and modifications. In practice, disability is largely treated as something external and ancillary, with most colleges administering measured allowances, but otherwise managing to avoid change. However, as we proceed into the 21st century, very little seems assured, least of all the status quo. Under the dominant neoliberal regime, virtually everything and everyone is valued in proportion with their perceived economic utility. No longer is higher education widely embraced as a public good. Instead, there is increased scrutiny of the academe with an eye for “value added”, and the returns students can expect with regard to careers and earning potential. Viewed through this narrow hegemonic lens, SWDs must assimilate or transcend their perceived impairments if they are to belong. In this commentary, I introduce key concepts from the environmental philosophy/theory of Deep Ecology to the scholarship of disability in higher education and assert that disability in academe has an “intrinsic value”, irrespective of expected economic utility. I conclude by discussing ways that the deep valuing of disability can lead to the identification of novel veins of inquiry, bolster critical analyses, and help facilitate meaningful change in uncertain times.

Latest bathroom trends include universal design

Front cover of Houzz bathroom trends study 2021.Renovations are an important part of the home building industry. In the United States there’s a push for older homeowners to consider designs for staying put as they age. And it appears this is working – but usually well after the renovations are needed. The latest bathroom trends are moving to larger bathrooms and a desire for comfort and function.

The 2021 Houzz Bathroom Trends Study updates their 2018 report. Buried within the 2021 report is a section on renovations for “special needs”. However, homeowners are not planning in advance and then leaving it too long before committing to the renovation. Increasing bathroom size was another important trend. 

“More than half of homeowners (54%) say the bathroom renovation is addressing household members’ special needs.”

“Nearly three-quarters of renovators (71%) report that those special needs had developed one to two years before the renovation.” 

“One in 5 homeowners (21%) increased the size of their bathroom either somewhat or significantly, and 6% changed their bathroom location altogether. Half of all renovating homeowners (50%) increased their shower size.”

Both the 2021 and 2018 studies have information on other aspects of style, such as incorporating plants, soaking tubs and natural light. Bidets are also increasing in popularity along with other premium features.

The 2018 Houzz Bathroom Trends Study is a comprehensive report that has some interesting statistics about the age at which people might start thinking of their future needs and doing something about it. It also shows what they are actually doing in terms of renovation design. An interesting and easy to read study which supports the idea that these features should be designed into the home in the first place. It also features bathroom products and fittings.

Accessible bathroom fittings

hewi dementia bathroomHewi is a company based in Germany has a range of bathroom fixtures and fittings that are accessible and good looking. Their aim is to design for comfort and convenience. They have a range that has a focus on dementia. More accessibility solutions are available on the Hewi website

Reece omvivo essential basinReece, Caroma and Hewi have updated their catalogues to online only and the dementia options are no longer listed in a separate catalogue. 

Bathroom fittings are under regular review and fashions change quickly. Search under keywords such as “care” or “support” for assistive designs.

 

Making conferences more accessible

A student lab showing a man with a cochlear implant talking to a womanAn academic paper titled Making Academia More Accessible chooses to start the topic with accessible conferences and events. A case study is used to to demonstrate how it is possible to overcome “Ableism in Academia”. An interesting and easy read for anyone staging events of any size.

Each of the features are listed including; quiet room, catering, live captioning, sign language, PowerPoint presentations, staging, microphone use, ticketing and toilets. The concluding reflections discuss the feedback they received and the ongoing impact of this work. The paper also discusses how academia has to consider the diversity of its workforce as well as its student body and others. The case study comes from University College London and University of Kent. There is a link to a one page summary of the strategies at the end of the article.

While there were extra costs involved, especially live captioning and signing, there was no extra budget assigned – it was achieved by volunteer effort and sponsorship. The argument for the economic value of inclusion is therefore lost and will continue to be lost until it is realised the extra cost is actually an investment. It is not ‘lost’ money.

Conference attendance from a user perspective

picture of a large audience watching a presentation.When academics organise a conference on health and wellbeing, the people being discussed are likely to be in the audience and on the speaking program. But how many academic conference organisers think about this? Not many it seems.

Sarah Gordon has written a very readable article about her experience as a conference speaker, attendee and user of the health system. Conferences with disability related content are generally considerate of the “nothing about us without us” approach. But when it comes to conferences on mental health, these delegates are given little if any consideration.

While the focus is on mental health in this paper, the comments can be applied more generally. The UN Convention on the Rights of Persons with Disability is referenced throughout and this makes it a long read. Conferences are part of the right to life-long learning and education, and the right to give and receive information. The application of universal design principles are discussed as a way to create greater inclusion for conferences. The paper is titled, What makes a ‘good’ conference from a service user perspective? by Sarah Gordon and Kris Gledhill, in the International Journal of Mental Health and Capacity Law (2017).

 

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