
At a roundtable meeting following the 2014 Universal Design Conference in Sydney, Kay Saville-Smith shared her experience on universal design and affordability. She was happy to share her five key points about universal design in housing:
“The usual argument is that universal design is consistently unaffordable (by which they mean more costly) than poor design because of the difficulties of retrofitting the existing environment and lack of economies of scale. Actually, the reasons why universal design is seen as costly can add cost. Five points are interesting:
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- Most products are not designed but driven off existing tools, processes and organisational structures. To change these requires some investment (hump costs) but these are one off, not an ongoing cost. Indeed, those changes can bring reduced costs in the long term through increased productivity etc.
- The costs of poor design are externalised onto households, other sectors or hidden unmet need.
- Comes out of an advocacy approach that pitches the needs of one group against another and treats universal design as special design.
- Win-win solutions need to be built with industry participants hungry for market share, not dominant players who have incentives to retain the status quo.
- Universal design is different from design which is fashion based. The trick is to make universal design fashionable so no one would be seen dead without it.
Her keynote presentation provides more information about why it is so hard to get traction with universal design in housing. The picture is of Kay Saville-Smith.


Evan Wilkinson outlines the process that Victoria went through to better understand the principles of universal design. The result is more inclusive sport and recreation facilities.
Mark Relf traced the history of disability access and universal design in Australia. His presentation,
Chris Nicholls discusses the design and construction of his family home from the perspective of a wheelchair user. He explains why some design features, which are often referred to as disability features, are not necessarily needed by every wheelchair user or person with disability. He also explains which features were important and why. His story shows why we need to mandate basic access features so that people like Chris don’t have to fight the builder all the way. Too many times the builder thought “near enough was good enough”.
Sofi De Lesantis is Manager of Metropolitan Community Facilities at Sport and Recreation Victoria. Her team works in partnership with local government to plan and invest in new and improved sport and recreation facilities that aim to meet the needs of all users across metropolitan Melbourne.