Category: Research papers for built environment

Academic papers and publications

Designing for dementia using personas

An older woman sits at a table in a room with a tv behind her.Asking users directly is the best way to find out which designs work best.  But when that is not feasible, perhaps personas can help. That’s the claim by a group of researchers who want to help architects and designers to create meaningful public places and spaces inclusive of people with dementia. The process of developing personas proved to be complex and difficult. This is not surprising because dementia affects different people in different ways. The full chapter is via Springer and requires institutional access for a free read. However, it’s possible to get a copy via the ResearchGate route.

The title of the paper is, Developing Dementia Personas for User Centered Architectural Design Considerations in Non-specialized Contexts. 

Abstract: This paper is concerned with dementia persona development as a research and design tool to help architects and designers to uncover important information towards design processes and decisions in practice. Architects design spaces for specific functions, but do they truly consider integrating these objectives with a focus on creating meaningful spaces for people with dementia while designing and if so, on what grounds. The reason for using dementia personas and not directly approaching people with dementia is due to the fact that it can be very hard to understand the needs of dementia care as people with dementia are dependent on caregivers and family members, in addition to this many designers and architects do not have ethical clearance to work with people living with dementia; as a consequence of their designation. A literature analysis and participatory workshops were used to develop the dementia personas discussed in this paper. The process of developing dementia personas posed many challenges; iterative revisions had to be made to make the personas relatable and concrete enough to be used as a successful design tool. The complex context of the case requires more personas to represent the diversity of persons with dementia in the service provision on different levels and this is the start of the persona development process. The findings are reported herein.

Toilets, taboos, and policy

Directional sign to toilets in an outdoor area. Toilets, taboos and design principles.Public toilets are a key factor in getting out and about. But are they useable by everyone? Ever thought about how they contribute to our economic and social growth? A myriad of issues are brought together for a thoughtful discussion in Katherine Webber’s Churchill Fellowship report. The report on toilets, taboos, and policy is based on her international study tour. It has several recommendations for design, maintenance and social planning. The title of the report is, “Exploring Accessibility and Inclusion in Public Toilets“. There is a one page checklist on public toilet design principles. See below.

The report has a great quote from Lezlie Lowe that indicates the importance of public toilets in everyday life, “Have we ever granted toilets – and especially public toilets – their due? Have we given them credit for how they’ve helped grow our world? As gross or goofy or quotidian as they may seem, public toilets represent higher notions and beliefs. Fundamentally: who is in and who is out. Whom we see as part of the city. Whom we see as human.” From, No Place to Go: How Public Toilets Fail Our Private Needs. 

A list of public toilet design principles.

Public toilets are essential for encouraging people to walk and cycle and generally enjoy urban environments. 

Building Code: Rights and Research

picture of a modern building Norway Opera House.Building regulation is a highly contested space, especially in relation to disability access. So the Norwegian Building Authority decided that standards and codes should be based on evidence rather than the views, compromises and experience of interest groups. The Norwegian Research Laboratory for Universal Design was set up to focus on access solutions using established research methods. But this brings about a dilemma.

People with disability have fought for many years to have equal access to the built environment. “Some of the criteria have been based on compromises and “old truths”. These criteria are now put under scrutiny. This examination and possible reversal of minimum requirements may feel like a slap in the face of those who have fought for these rights. But what is the possible downside?” 

Their research results are based on the 90th percentile. But what happens to those who are outside the 90%?  Who pays for the compensatory adaptations or assistance? This is where it becomes political. Nevertheless, research by the Laboratory suggests that “those who cannot manage the minimum levels cannot manage any level”.

The paper provides some interesting research results on doorway approaches and ramp gradients. A relatively short paper with some good food for thought.

The title of the paper is, Deregulation of the Building Code and the
Norwegian Approach to Regulation of Accessibility in the Built Environment. 

Abstract: Deregulation is on the political agenda in the European countries. The Norwegian building code related to universal design and accessibility is challenged. To meet this, the Norwegian Building Authority have chosen to examine established truths and are basing their revised code on scientific research and field tests. But will this knowledge-based deregulation comply within the framework of the anti-discrimination act and, and if not: who suffers and to what extent?  

This project is part of the quest for Norway Universally Designed by 2025 and the updated Action Plan. 

Politics of Disability and Universal Design

Book cover showing anthropometric diagrams of a wheelchair user. The politics of disability.Book reviews can reveal good information in their own right. One such case is the review of Aimi Hamraie’s book, Building Access: Universal Design and the Politics of Disability. The book traces the history of universal design from the 1950s in the United States to current ideas. Hamraie discusses the issues of the politics of disability from both design and disability perspectives.

Chapter 4 of the book discusses how the curb cut campaign in the USA became disability politics in action. Curb cuts cannot be considered universal design because they don’t benefit everyone. They do not further the rights or inclusion of people with disability. However they became a sign that people with disability had rights that were being ignored.

This is an academic text of value to both design and disability studies.

Other articles about Hamraie posted previously are:

UD: Social justice or just marketing? 

The evolution of UD and accessibility

Mapping Access: People, Place and Justice  

Shopping with universal design

When people use the term “vision impaired” it doesn’t necessarily, or even, mean the person is blind. There are several vision conditions that reduce eyesight which cannot be corrected with glasses. Vision loss is common as we age so there is a lot to be said for shopping with universal design. A study showed that a focus on people with low vision was good for everyone.

Creating an enjoyable shopping experience for people with low vision improves the experience of people with good vision as well.

Close up of a row of grey and black tops on hangars in a shop.

The basis of the researchers’ thinking is that the two groups are not mutually exclusive. Small tags on garments with prices and sizes in small print is something we can all relate to. And most of people want to spend their time efficiently so moving things around in shops isn’t helpful for anyone.

The findings show that people without a vision impairment benefit for accommodations for people with low vision. Thinking about the two groups together is a critical first step in creating a universal retail experience.

The title of the article is How Retail Store Accommodations for the Visually Impaired Affects the Shopping Experience of the Non-Visually Impaired.

From the abstract

Vision impairment is a rising concern, and there is a stronger push towards a more inclusive retail experience. However, these accommodations are often conceived as an altruistic movement that only help people with low vision.

This study attempts to bridge the current scholarly literature on the two groups to examine how helping the former can also enhance the shopping experience of the latter. It is not possible nor effective to think of the two in isolation; in the real world, there is a single store frequented by all.

Through a survey of 80 non-vision impaired respondents, the study found that they would also benefit from modifications in-store layout, price tag, product signage, and aisle signage designed to help the visually impaired.

Shopping complex design

A long view of the Family Mall - one of those in the study. It looks like any other western style mall.In most countries new shopping complexes  must comply with current disability access standards. However, that doesn’t guarantee a comfortable, safe or convenient shopping experience for everyone. An article published in Sustainability discusses the adaptation of the classic principles of universal design to suit shopping environments.

Usability, safety and comfort were seen as the key design elements. The article includes a literature review and a study of six shopping malls. Although the study was carried out in a developing country, Iraqi Kurdistan, the model and survey results are applicable anywhere. It provides useful information for those designing buildings in this context. It is good to see a detailed review of shopping complex design, and a model for design criteria. 

The title of the article is an indicator that it contains some technical data, but most of the article is readable: “Using Structural Equation Modeling to Propose a Model for Shopping Complex Design Based on Universal Design Concept“. A very useful document for designers of all public buildings.

The picture is of the Family Mall, one of those included in the study.

See here, I want to go shopping

A close up of cakes, bread and buns in a bakery shop.Shopping is a common human activity. It gets us out of the house and mobilising. It helps connect us to our neighbourhood. But the shopping experience of people with low vision is another matter. They are limited to familiar places where they can confidently and independently purchase what they need. This means there are no spontaneous shopping choices. So is this good for retail business and the private market?

The “blind district” of Lithuania is a place created during Soviet rule. It provides fertile ground for research on this topic. It also allows comparison with other parts of the city and the differences in shopping experiences by people with vision impairment. An article published in the Journal of Public Space covers the history of the blind district, disability rights, participation in the market and urban accessibility. The second half of the article is where the research project appears. A novel approach to this topic.

The title of the article is, When Accessibility of Public Space Excludes: Shopping experience of people with vision impairments. by Ieva Eskyté, University of Leeds.

From the abstract 

The United Nations Convention on the Rights of Persons with Disabilities (2006) recognises access to consumer goods and services in the mainstream private market as essential for full participation in society. Nevertheless, people with impairments rarely enjoy the same rights and consumer experience as non-disabled individuals.

(in)Accessibility of public space is an important factor shaping how accessible the private market is for people with disability. It demonstrates how category-driven accessibility segregates people with disability. This creates social and consumer isolation, and becomes a marker that accentuates difference and separation between disabled consumers who live in accessible districts, and the rest of the population.

To illustrate the case, the paper uses empirical evidence from mystery shopping in retail outlets and qualitative interviews with people with vision impairments who live in the ‘Blind district’ in Lithuania. The district was developed by the Soviet Union (1949-1990) to boost the participation in the socialist labour market economy.

 

Planning action tool from an inclusive perspective

The principles of Design-for-All are used for the basis of an efficient and effective planning action tool in from Italy. It brings together quality of life, multi-functional spaces, environmental sustainability, and inclusive urban planning strategies.

A diagram with five balloons. In the centre is Design for All. On the outside are the other four elements, multifunctional users, quality of life, sustainability, and inclusive planning

The claim is that Design-for-All approach “represents a solution for matching people needs to urban environmental quality improvement”, and that inclusive planning strategies can support an ecosystem services network. The term ‘design-for-all’ is the European equivalent of universal design. 

The title is, Anthropic space and design for all. New knowledge paths for urban planning strategies. The paper originates from Italy which may account for some of the heavy language. You will need institutional access for a free read from Science Direct. Or access it on ResearchGate and ask for a copy. 

From the abstract

City environments show the presence of natural, semi natural and anthropic components that build up both structure and connections of the urban context. This structure shapes and directs space and its functions strictly connected with their sustainable potential uses and sustainable development opportunities. 

The lack of rules and proper planning methods produces inefficient use conditions by resident citizens. The consequence is a widespread quality of life decrease in urban areas. 

The paper introduces design-for-all as an efficient and effective planning action tool.  The aim is to get sustainable operating strategies to match both people needs and urban system quality of life  enhancement in a long term timeline analysis.

Gaining client acceptance of UD thinking

aerial view of three people at a desk looking at a set of construction drawings. Client approach to UD is essential.Although architects might propose universal design principles, it seems that Australia is not the only country where clients are ambivalent at best and resistant at worst in terms of inclusive thinking. In Clients’ Approach to Universal Design – A Slow Change? Sidse Grangaard of the Danish Building Research Institute reports on the research into why client acceptance of UD thinking is not going beyond basic building regulations. It would seem the design and construction industries share much in common across the globe. A useful research project. The full paper is available from the link.

From the abstract

When new buildings do not comply with the accessibility requirements of the Danish Building Regulations, the main reason is often attributed to a lack of knowledge and prioritization.

Clients decide their own focus on accessibility during the design process, and also whether the level of accessibility should be higher than that stipulated in the Danish Building Regulations.

When the client is ambitious about accessibility/Universal Design (UD), the result is a building with an extensive level of accessibility. Thus, the client is a key figure for the project and the level of ambition.

As a concept, UD has not gained currency among the clients. Their ambition level remains defined by the Danish Building Regulations. The analysis shows three concepts about accessibility/UD can be characterized among the clients. 1) accessibility by design, 2) broad accessibility 3) added value. Above all, the findings show that a development is going on towards UD, although slowly.

The article is from the proceedings of the UDHEIT 2018 conference held in Dublin, Ireland, an open access publication. 

Universal Design: Tangible and empathetic?

A group of students are on the grass outside the university building. they have several large cardboard shapes and appear to be arranging them in some kind of format. Universal design - tangible and empatheticStudents rarely get to practice on real clients. This means they are left with an academic understanding of issues such as inclusion and universal design. One way to help architecture students understand diversity in a tangible and empathetic way is to use age as a lens for designs. 

The Department of Architecture at Buffalo challenged students through various exercises related to the extremes of age to empathise with, and ultimately design for, small children and older people. The article explains their process and is titled:  Age-Focused Design – A Pedagogical Approach Integrating Empathy and Embodiment. Several pictures and graphics help with explanations.

From the abstract

Architects seldom design for themselves. Yet in the course of studying architecture one is rarely presented with the opportunity to design for a real client. The abstract nature of this education model prioritizes formal or technical design exploration over the role of the user.

The vague ambition of universality is difficult for students to engage with in an academic context. Approaching universal design through the lens of human age emphasizes the physical, sensorial, and cognitive modes of spatial understanding of the young and old. It offers a focused perspective through which to address difference and diversity in architectural education.

We  discuss how the approach emerged from design seminars and studios taught in the Department of Architecture at the University at Buffalo. The outcomes were tested with exercises that challenged students to research, empathize with, and ultimately design for individuals at the limits of human age.

Designing inclusively with emotional intelligence

Patricia Moore sits on a park bench looking in her handbag. She has a walking cane and is wearing a black hat an blue overcoat. She looks like she is 80 years old but she is 27.Patricia Moore is well-known to those who have followed the fortunes of universal design for some time. Dressed and behaving as an 80 year old woman she experienced the discriminatory treatment older people face every day. Her article with Jörn Bühring asks designers and business leaders to use social and emotional intelligence in their designs. They claim the philosophic challenge is to ask “Why not?” rather than “Why?” 

“Designers don’t speak of limitations, instead they tend to focus on possibilities. The emergence of ’inclusivity’ in design supports the conviction that where there is a ’deficit’, we will present a solution. “Where there is ignorance, we will strive for enlightenment. Where there is a roadblock, we will create a pathway”.

The title of the paper is, Emotional and Social Intelligence as ’Magic Key’ in Innovation: A Designer’s call toward inclusivity for all. 

A city designed only for young and old?

a Disney type street facade with imaginative designs that look appealing to childrenA city only for children and older people and all other age groups are welcome on visitor passes? What would such a city look like?  A good question because having a visitor pass to your own city is what it feels like to groups who have not been considered in the design. The article, Diversity and belonging in the city comes from the Urban Design and Mental Health Journal. Erin Sharp Newton.poses various human perspectives on the city, urban form, architecture and design. A somewhat philosophical piece, but a step away from the usual thinking.

Wheelchair users identify the real barriers

A man in a wheelchair is separated from the crowd by a low concrete barrierA recent in-depth study from UK on wheelchair users reveals that in spite of legislation to improve accessibility, designers are still providing a bare minimum without regard to functionality for wheelchair users. One aim of the study was to find out the problems wheelchair users encounter in the built environment. Unexpectedly, they also found that wheelchair users were critical of their wheelchair saying the design could be improved. The title of the article is, “An Inclusive Design Study of Wheelchair Users in the Built Environment” published in the Journal of Engineering and Architecture, Tom Page & Gisli Thorsteinsson.

Abstract: The aim of this study is to determine the problems wheelchair users face in the built environment and why these problems have not been resolved. The study considered the role of the designer in creating an inclusively designed built environment. The literature review finds that there are many designers that support inclusive design, but also some that do not. The government has enforced many directives and legislation, but this is often met by designers using the bare minimum required and does not solve the issues that wheelchair users face. The empirical research then moves on to finding answers to research questions that were not found during the literature review. Two online questionnaires were used in order to gain qualitative and quantitative results from 45 wheelchair users and 54 designers. The results are analysed through the use of charts, and then the results are discussed. The designers are found to be in support of designing for wheelchair users, but often feel that if they do the revenue potential of their design will be affected. The study concludes that wheelchair users’ problems are a combination of the poorly designed built environment and the wheelchair they use.