Category: Research papers for built environment

Academic papers and publications

Thinking universal design first

Creating inclusive, universally designed places and spaces includes many professions, but it is often the architects who take the design lead. However, architects around the world understand universal design in different ways. For some it means complying with minimal disability access legislation at the end of the project. But for the enlightened, it means thinking universal design first – from the outset. For many it is somewhere in between.

Two academics, an architect and a social scientist, applied a set of universal design criteria to various projects to find good examples. They present their findings in a paper along with their selection criteria and examples.

Four case studies are central to this research on the application of universal design principles. The Dialogue Centre in Warsaw, the Alexandrina Library in Alexandria, the Issam Fares Institute in Beirut, and the Winter Visual Arts Center, Philadelphia. Image: Dialogue Centre Przelomy by KWK Promes. Photo by Juliusz Sokołowski.

An open town square with grey paving. The photo was taken after rain and there is one lone person on the square which is the roof of the building.

The paper begins with an introduction and a literature review. The method of the study includes their parameters of analysis and selection criteria. Diagrams and photographs add to the explanations and provide a deep view of each of the projects. A table presents a comparison of the four projects on 6 criteria: community involvement, access and equitable use, transgenerational, legibility, flexibility and equity of gender and age.

What they found

Overall, the Dialogue Centre had more universal design ideas, whereas the other three focused on people with mobility impairments. The Issam Fares Institute‘s main function is to research solutions for all ages and genders. However, this was not architecturally evident. The architects involved the students at the Winter Visual Arts Center in the design, but flexibility for access is low. The Alexandrina Library is the oldest building in the case studies, completed in 2001. The building has separate access for people with mobility impairments, but the library content is good for all ages and has sections for people who are blind.

The researchers conclude that universal design is a solid starting point for design, and their assessment criteria are a good basis for creating inclusive and equitable use of major public buildings.

The title of the article is, Improving assessment criteria of universal design: Towards an equitable approach.

Image of Bibliotheca Alexandrina in Egypt. Photo: Gerald Zugmann

External view showing the solid granite curved shape set against the city landscape.

From the abstract

Architecture is for everyone. It needs to give a chance to everyone to feel included in facilities and public spaces. When architects design built environments following disability regulations they tend to think of it as a burden. But what’s needed is an innovative architectural approach. A universal space is a place where all people can fit and feel equal and satisfied regardless of individual characteristics or social grouping.

Taking a universal design approach is either used wrongly or divided into accessible or/and inclusive architecture. This research investigates the significance of universal design to create spaces and environments that everyone can use.

This research uses a scientific methodology by first reading the literature on universal design and its application in the design of spaces. This is followed by examining and comparing four chosen case studies, which are from Poland, Egypt, USA and Lebanon. The findings support the authors’ argument that universal design is a solid starting point for appropriate design solutions. A series of recommendations are made about the effective use of this architectural approach.

Put pedestrians first

Transport planners and engineers will be familiar with both the Safe System approach and the Movement and Place framework. The implicit assumption is that these approaches will put pedestrians first. But will they? The quest for reducing car use is focused on people walking and cycling more. Bike riders have successfully advocated for better cycling conditions in major cities. But has the infrastructure been beneficial for walkability and wheelability?

A universal design approach takes and inclusive whole of population view. It acknowledges that pedestrians are diverse and have varying abilities in negotiating street infrastructure.

A busy intersection in Sydney showing pedestrians, a cyclist and a bus. Put pedestrians first.

Transport planners and engineers are guided by regulations related to the concept of mobility. However, this means things like transport demands, traffic impact and land use. A pedestrian’s view of mobility is more about moving around easily, safely and without impediments.

When the issue of equity arises, it is often framed from a transport disadvantage view. That means identifying specific pedestrian groups who need special treatment or accommodations. A commonly used collective term for all these groups is “vulnerable pedestrians”. But all pedestrians are vulnerable in the presence of motor vehicles. This terminology implicitly perpetuates negative stereotypes which lead to planning assumptions that are not necessarily accurate.

Older pedestrians are not all “slow walkers” and not all slow walkers are older. Given that most older people live in the community, it is a nonsense to just do special pedestrian treatment around aged care facilities. Same thing for children – they do more than just go to school.

See more on this discussion in Jane Bringolf’s article in Sourceable titled, Planning for walkability: Put pedestrians first. If we are serious about encouraging people to get out of their cars, it’s time to put pedestrians at the top of the road user hierarchy.

Making streets safer for pedestrians

This Fast Company article poses the idea that these painted designs are safer for pedestrian. However, not everyone will be safer if there is too much visual “noise”.

Aerial view of an intersection where bright artworks are painted on the corners of the intersection.

There’s a simple way to make streets safer for pedestrians.

According to a Fast Company article, most serious accidents happen at intersections. One way to prevent them is not a new traffic signal but a bucket of paint. Street art, literally on the roadway at intersections, seems to provide one solution.

The bright colours are difficult for drivers to miss and tend to cause them to slow down. Or at least, to be more cautious and more attentive to pedestrians. If it works as a traffic calming solution then it’s a good idea. However, is it a good idea for all pedestrians?

People with cognitive conditions and reduced visual perception could find the painted surfaces distracting. While the street art is welcome on the endless asphalt, it would be good to get user testing from different groups.

Aerial view of a street intersection showing the street art painted on the road surface. There is a mix of different brightly coloured patterns.

Don’t need new signals, just a bucket of paint.

The Fast Company article has many pictures of attractive brightly coloured artworks at intersections which tell the story. The pilot project was funded by Bloomberg Philanthropies and now it’s being rolled out in different states.

More than three quarters of the projects studied saw reduced traffic crashes after the artworks were installed. Now Bloomberg Philanthropies plans to continue the work in Europe.

The title of the article is, “The ridiculously simple way to make streets safer for pedestrians”.

Photos from the Fast Company blog site.

Inclusive suburbs for mind and body

There are several good guides on planning and designing cities and suburbs. But how many are unwittingly based on ableist and ageist polices and plans? If they are based on a narrow body type of “young, adult, fit white male” then they are likely ableist. This narrow view makes other bodies and minds invisible and therefore excluded. Lisa Stafford challenges the planning community to be change-makers in creating inclusive suburbs for mind and body.

“Realising this vision will require a drastic shift in the way we think, in our planning and design systems, and in our ways of working.”

Aerial view of an expanse of a housing estate. Inclusive suburbs for mind and body.

Stafford’s article in Cities People Love, explains how ableism plays out in policies and planning systems. When change doesn’t come from those in power, the advocacy has to come from citizen action. Citizen advocacy for disability inclusion has been running for 30 years, and the fight continues. If planners take a universal design mindset, so much more could change for a significant proportion of the population.

5 Elements of inclusive planning

Here is a brief overview of Stafford’s key elements for inclusive planning.

Human diversity is valued and embedded in all aspects of planning. To be inclusive, planning must that humans are diverse in both mind and body across the lifespan.

All people centred public planning processes and decision (urban governance). Collaborative processes encompass a diversity of minds, bodies, ages and languages for all people to be actively involved.

Inclusively designed spaces and infrastructure are assets of a community with equity at the core. This means moving beyond compliance with minimum standards to a performance-based planning approach informed by universal design.

Planning for connectedness between nature, people and place. Infrastructure such as footpaths, seating, public spaces, community green spaces, and treed streets, supports encounters and gatherings that help build and strengthen a sense of place and belonging.

Vibrant places and experiences. Vibrant places give a sense of fun, friendliness, creativity, and participation. A diverse cross-section of people are attracted to vibrant and accessible places where they feel comfortable to stay longer.

The lived knowledge and experience of affected citizens should guide design processes. Everyone learns from co-design processes.

People on a fun run with two older adults being pushed in wheelchairs.

Stafford invites planners to reflect on the five elements and become leaders and change-makers. “Planning for equity and inclusion in our suburbs is the only way we can create fairness of access, and uphold everyone’s rights to live in the suburbs and participate fully in everyday life.”

The title is, Making suburbs inclusive for all our bodies and minds, on the Cities People Love website.

Community driven design

Architectural competitions can bring design quality to cities. But the design competition process misses the opportunity to engage deeply with the public. And that means social value could be missing too. The process of community driven design competitions addresses unequal access to design decisions and cultivates social ties.

“Design has a role in building social capital. During a design competition, there are opportunities for placemaking and designing in social connectors.” Georgia Vitale

Image: 11th Street Bridge Park. Courtesy OMA + OLIN

An aerial view of 11th Bridge Street Park which spans a river. It was community driven design.

Community consultation takes many forms, some of which are perfunctory while others are more meaningful. That is, meaningful for the public – the users of places and spaces. The judges of architectural design competitions are other architects. So how does community consultation and engagement fit into this process?

Vitale’s article explores the drawbacks of limited or no meaningful public participation or interaction with users of the building or place or other stakeholders in design competitions. This is at a time for an increased need for social capital to be included in the planning and design process for more socially sustainable communities.

Social infrastructure, shared spaces and streets, and public transport are the outputs of design. However, community engagement with diverse community members helps create new connections. it also encourages people to become involved in the lives of their neighbours. That’s the social benefit of community driven design competitions.

Case Study

Vitale uses 11th Street Bridge Park DC as a case study. The goal is to knit together the two communities on either side of the river. And that’s without displacing people in the marginalised neighbourhoods on the eastern bank.

Bridging community and design: a new way forward is the title of the article in The Fifth Estate. See the original article for links to cited research and case study.

Fair share for walking

Are pedestrians getting a fair share for walking and wheeling on our streets? Or are they forced to drive because footpaths are either not present or poorly maintained? Lack of seating, shade, and too few pedestrian crossings all add to a preference to take the car. More significantly, poor pedestrian infrastructure prevents people with disability and older people from making the journey at all.

Most people value walkability, yet most communities underinvest in pedestrian facilities. We need more investment in footpaths and pedestrian crossings to better serve community.

A black car is approaching a pedestrian crossing. The pedestrian and background are blurred to give the appearance of speed.

Todd Litman summarises the key points in a research paper from the US, which looked at walking rates among countries. The graph below shows Australia and the US at the bottom of the list.

Graph showing Australia and USA at the bottom of the walking list with European countries doing much better, led by UK.

The percentage of total trips made by walking by country

People who cannot drive or own a car are most disadvantaged because they have little choice but to walk or wheel. If the infrastructure is unsupportive or feels unsafe, many will avoid an area or just not make the journey. Consequently the prevalence of disability is invisible to planners.

Assumptions about older people all living in aged care also makes invisible the 95% of older people living in the community. However, plans or designs recommended as suited to aged care locations can, and should, be applied throughout the community.

Why people don’t walk

A graph from Litman shows the reasons people don’t walk by age group. The graph supports statistics of prevalence of health issues in the community. While it is expected that older age groups would cite health as a reason for not walking more, 25-30% of younger age groups also cite health.

Graph showing the reasons different generations don't walk more than they do. Older people cite their health in greater numbers than other generations, but younger cohorts are in the 25% to 305 range of health condition too.

Not feeling safe due to traffic is another factor with an average of 40% saying this is an issue. The lower statistical count on this question for older people is likely due to only making journeys where they feel safe as they are more risk averse.

Walkability solutions

The solutions rest on a connected network of footpaths and to services such as shops, cafes, and medical centres within walking distance. These footpaths need to clearly separate pedestrians from cyclists and motor vehicles. Shared paths are particularly problematic for older people, people with dogs, and people with vision and hearing impairments.

The title of the Todd Litman article is Fair share for walking. He mentions universal design standards for footpaths that are smooth and wide. They also need kerb ramps compliant to standards for all pedestrians. Cost arguments need to be met with counter arguments of the human and environmental cost of not creating pedestrian environments that encourage walking and wheeling.

The research paper mentioned in the Litman article is titled Overview of Walking Rates, Walking Safety and Government Policies to Encourage More and Safer Walking in Europe and North America. European countries have shown the way on how to encourage walking and wheeling.

From the abstract

This paper documents variation in walking rates among countries, cities in the same country, and in different parts of the same city.

Our international analysis shows that walking rates are highest for short trips, higher for women than for men, decline with increasing income, and remain constant as age increases. Walking fatality rates are much higher in the USA compared with the other countries we examined, both per capita and per km walked.

Government policies for increasing walking rates and improving pedestrian safety include: integrated networks of

  • safe and convenient walking infrastructure;
  • roadways and intersections designed for the needs of pedestrians;
  • land-use regulations that encourage mixed uses and short trip distances;
  • lower city-wide speed limits and traffic calming in residential neighborhoods;
  • reduced supply and increased price of parking;
  • traffic laws that give priority to pedestrians;
  • improved traffic education for motorists and non-motorists;
  • tax surcharges on large personal vehicles; and
  • strict enforcement of laws against drink and distracted driving.

Teenagers and architecture

How about introducing architecture to children and teenagers in school as a means of getting better architecture? Teachers can use architecture as a learning resource for other subjects as well. De-a Arhitectura Association thinks bringing teenagers and architecture together is a good idea. It’s also a good way to give voice to children and teenagers and what they want from the built environment.

De-a Arhitectura has a network of built environment professionals who share knowledge with children and teenagers.

Image from a De-a Arhitectura workshop.

A picture from the De-a Ahitectura workshop. A teenager is putting a pin on a large map on a wall

The way professionals understand the built environment and the way the public see it are quite different. One group often left out of consultations is teenagers. Consequently, De-a Arhitectura set about finding out how to give voice to teens.

Using workshop methods, participants analysed their city for facilities and how it feels to be in the city. One workshop focused on the experience of pushing a stroller, being in a wheelchair, and pulling luggage. The research paper describes the workshop methods used in the project.

The follow up project provided a way to raise awareness that teenagers perspective should matter. Teenagers have a language of their own and the researchers found they had energy and innovative ideas. They engaged younger and older people in their lives in the stories they create. And they provided a fresh angle or perspective on things.

The researchers conclude that teenagers have their own visions and benefits from interacting with public space and the activities they carry out.

The title of the paper is, Empowering Teenagers Through Built Environment Education While Experimenting (In)The Public Space. Published in the proceedings of the 2023 World Congress of Architects.

From the abstract

Teenagers may not be the most obvious left-out category of people, but in the design and use of public spaces they are often left out. Public space belongs to everyone, yet teenagers have few ways make their voices heard. How do they demand their own space, which represents their identities and offers a creative and comfortable environment in which they can socialise and evolve?

De-a Arhitectura Association began to develop the Urban Up educational program in 2016. It was a starting point in diversifying its portfolio with teenagers, aiming to be inclusive of all categories and backgrounds.

Throughout the past years, Urban Up has tried to hear their wishes and expectations from the built environment and the public spaces they use. We used different hands-on activities (extracurricular) and with a design thinking methodology for improving their schools.

Trying to constantly find better communication channels and to reduce the generational distances, we started a fellowship program for students in different study fields connected to the built environment (multidisciplinary teams), in order to bring teenagers and young adults together.

The students became mentors for the high school students, in workshops they co-designed, aiming to engage them in better understanding and using public spaces. It is our belief that the more aware and involved teenagers are today, the more active and responsible citizens they will be tomorrow.

Walking – tourists and locals compared

A group of researchers compared the walking experience of tourists and locals in two New Zealand cities. The research was in the context of accessibility and active travel. They chose to compare Christchurch and Wellington because of their differing topography and architecture. There are no surprising results from the study, but they confirm the need for good footpaths and wayfinding for everyone.

Overall, both tourists and locals were generally “satisfied” with their walking experience in both cities. However, the age of participants was skewed to younger age groups.

Image of Christchurch Post Office.

Christchurch post office a tourist destination.

Participants were asked to rate the presence of a good and wide walkway condition, absence of closed roads (culs de sac), signage, flat terrain, and accessibility for wheelchairs and prams. Overall, both locals and tourists appreciated well designed level walkways with good signage for wayfinding. However, walkers would like to be alerted to construction works so they can take alternative routes in the same way as motorists.

In Wellington, tourists indicated that they expected more accessible routes so that people with differing abilities could walk or wheel. This was the most significant finding in the survey because it was the only score to fall below the statistical neutral line.

Image of Wellington.

View of Wellington harbourside showing the hilly terrain in the background and yachts moored in the foreground.

Christchurch has less steep terrain which means it could satisfy the accessibility criteria better than Wellington. Tourists liked the grid pattern of the city which removed the culs de sac that existed before the earthquake. However, poor or narrow footpaths were a concern for both tourists and locals in the central area. Lack of signage at intersections was not regarded well by tourists either.

In Wellington footpaths and signage were also a major concern for locals and tourists alike. While the footpaths were wide, they were poorly maintained.

More signage for tourists

It’s not only signs that people need – landmarks work as well. Wellington has a good natural landmark in the form of the harbour. The Avon River in Christchurch also helps with navigation. However, tourists would like more signage, especially at intersections.

The title of the paper is, The walking tourist: How do the perceptions of tourists and locals compare?

From the abstract

This research addresses the question of how visitors perceive and evaluate the city they are visiting when they walk. Comparisons are made with the experience of local residents. The paper examines the relatively overlooked domain of tourist walkability and investigates the extent to which accessibility and topography may influence walking experiences.

Data were gathered from a Walk Diary in which respondents evaluated the environment along a single walk. Responses were received through convenience sampling from 132 people in Christchurch and Wellington. The Walk Diary provided an effective way of capturing differences between locals and tourists when they walk. Insights from this study will be particularly useful to those tasked with enhancing people’s urban walking experience.

Feeling safe, walking and wheeling

If we want to get everyone walking and wheeling for their health, and the health of the environment, a few things have to change. If people don’t feel safe walking and wheeling, they will avoid the journey or take the car. Many people who are blind or have low vision fear a collision with vehicles and cyclists. That makes them feel unsafe on our streets, and means they are less likely to venture from well-known routes in their community.

Pedestrians who are blind or have low vision have difficulty knowing when it is safe to cross at non-signalised crossing points. This is compounded by traffic volume and speed. Not every person with low vision uses a cane or dog indicating to drivers they have reduced vision.

Two young women stand at a pedestrian crossing. One is holding the arm of the other. There is a car in the background on the crossing. Are they feeling safe walking and wheeling?

If you want to know more about the issues encountered by people who are blind or have low vision, take a look at the study by Victoria Walks. They conducted a survey of people with vision impairment and carried out some street audits. The aim was to gain a better understanding of the road and footpath safety issues encountered by this group.

“Difficulty in judging whether it is safe to cross the road” was the biggest overall concern, followed by tripping hazards on the footpath. Crossing the road at non-signalised intersections was not an option for many. Given that most mid-block crossings and intersections are not signalised, this severely limits this group’s mobility. But they are not the only ones. People with poor depth perception and some cognitive conditions find it difficult to judge when to cross.

Interaction with other road users

Drivers are required to give way to pedestrians. However, at traffic lights for example, motorists failing to give way was the biggest concern for people who are blind or have low vision. Failing to give way to pedestrians on the footpath across driveways was another real problem. Shared paths with cyclists, pedestrians with dogs, and just other pedestrians were also an issue.

People who are blind or have low vision are not the only ones with poor road and footpath experiences. Consequently, if we can get it right for this group, every pedestrian should benefit.

An older woman wearing a straw hat, carrying an orange bag, and using a walking cane, crosses the road.

Site audit issues for safe walking and wheeling

Issues common to most areas audited were:
– Tripping hazards and obstructions on the footpath such as low hanging tree branches, shop sandwich boards, and outdoor dining.
– Poor kerb ramp design that potentially sends pedestrians with a vision impairment into the middle of an intersection rather than directly across the road.
– Differences between the width of a crossing and the width of the kerb ramp used to access it causing a potential trip hazard.
– Missing or poorly functioning Tactile Ground Surface Indicators (TGSI) or audio tactiles.

The title of the report is Road Safety for Pedestrians who are Blind or Have Low Vision. There is more detail about each audit location in Victoria and what was recommended. Also more detail from the survey, all of which is instructive.

Shared spaces as successful places

Artist impression of evening in George Street Sydney showing a shared street.
An artist’s impression showing the QVB stop in the George Street pedestrianised zone

What role do shared spaces play in “successful places”? And what are shared spaces anyway? A report compiled by the Transport Research Centre at UTS for the NSW Government attempts to answer these questions. The focus of the report was to understand how shared spaces can enhance the development of “successful places”, a key strategic priority of Transport. 

Varied terminology on the topic of shared spaces is not helpful and needs a standard definition. Another issue is whose opinion counts most. Is it user perceptions or transport performance measurements? And implementation is difficult even though there are many guidelines and there are few case studies.

What is a shared space?

The report offers the following definition.

“A public street or intersection that is intended and designed to be used by all modes of transport equally in a consistently low-speed environment. Shared space designs aim to reduce vehicle dominance and prioritise active mobility modes. Designs can utilise treatments that remove separation between users in order to create a sense of place and facilitate multi-functions.”

 Findings

Broadly, high level critical findings include:

  • The shared space design concept is one tool for forming successful places across the community.
  • A spectrum of intervention and design options are available to transport professionals to achieve a shared space within the road network.
  • Defining relationships between design parameters and performance metrics are key to determining the factors leading to implementing successful shared space.
  • Current guidelines, standards and practical processes limit the application of novel shared space solutions.

The title of the Shared Spaces Review is, Evaluation and Implementation of Shared Spaces in NSW: Framework for road infrastructure design and operations to establish placemaking. Examination of existing Shared Space knowledge. The Transport Research Centre, University of Technology Sydney conducted the research for Transport for NSW. 

The report is comprehensive and detailed with some international case studies to illustrate issues and findings. The report provides recommendations and current best practice for Transport for NSW. 

Intergenerational shared spaces 

Having interaction between generations, particularly older and younger people is beneficial for everyone. Julie Melville and Alan Hatton-Yeo discuss the issues in a book chapter, Intergenerational Shared Spaces in the UK context. 

The authors discuss how the generations are separated by life activities and dwelling places. The design of the built environment is a major concern because is not conducive to sharing spaces across the generations.

While this book is not specifically about universal design, it is about inclusive practice and social inclusion.

Google Books has the full book, Intergenerational Space, edited by Robert M Vanderbeck and Nancy Worth.

What happens when tactiles fail

Taking another perspective, Dean Homicki has some short videos explaining the details that matter and why. His latest video is the placement of tactiles at a railway crossing. He titled it, “Why the chicken shouldn’t, couldn’t and didn’t cross the rail-road“.

Walking in Berlin

A working paper based on five participants with disability highlights the small but important details that form barriers to getting around in the public domain. The results of their neighbourhood movements are traced in a map showing the barriers.

The usual barriers are encountered and are specific to Berlin and most likely representative of suburban neighbourhoods in Australia as well. Another paper to add to the collection.

The shortened title of the report is, An explorative case study involving disabled people in Berlin.

Public toilets on every high street

We all have to go sometime and some of us sooner and more quickly than others. The availability of clean public toilets can make or break a shopping trip or social outing. People with bladder problems will restrict their movements to where they know the toilets are. This is not just a social issue, it is an economic one.

The Helen Hamlyn Centre for Design had a good look at this issue. Their report outlines how they went about finding an alternative model for high street toilets. The project was titled, Engaged: a toilet on every high street.

This design research project was about a simple concept of reusing vacant high street units as toilets (plus commercial or community space). It explored the idea before thinking about how to implement it.

A drawing showing a row of toilets in an outdoor setting with a cafe.

The research explored how this idea would fit into current systems and infrastructure. People within retail, community safety, government and urban design were consulted. Then they spoke with council officers to see how they could make it happen.

Pub staff responsible for toilets talked about the problems with toilets. Public toilet provision is complex. A lot can go wrong. The aim therefore was to understand what the public want, what councils can achieve and where the pitfalls are.

The key areas or outcomes for Engaged were the issues of:

  • Closed and Temporary Toilets
  • Future Inclusive Toilets
  • Lootopia and the High Street
  • Toilets in the 24-hour City
  • Talk Toilets
Standard toilet block in a rural area signed as Ladies and Gents.

The report explains these points in detail using case studies. Accessible toilets are included in the discussions as well as criminal behaviour.

Everyone needs a toilet

Everyone needs to use the toilet, and people shouldn’t be ‘designed out’. People who spend all day outside, such as rough-sleepers, rely more on public toilets than most. Yet privately-owned, publicly-accessible toilets may not be accessible to them, either from exclusion or from feeling that they would be permitted. Other groups who may feel excluded include teenagers and people of colour. Discrimination that associates groups with anti-social or criminal behaviour reduces the number of toilets that people can access.

The researchers found their findings match similar surveys by the Bathroom Manufacturers Association, and AgeUK London. ‘High streets’ was the main location where respondents thought public toilets were not good enough (70%), ahead of parks (47%). This data is useful for showing the value that public toilets bring to the high street. If people leave early due to a lack of toilets, that hurts businesses and the wider community. It also limits people’s participation and quality of life.

The title of the report is, Engaged: a toilet on every high street. The Helen Hamlyn Centre for Design did the research published by the Royal College of Art. It is a good example of talking to stakeholders before even thinking about solutions.

Accessible toilets: how are they really used?

Accessible public toilets are constructed to a set standard in many countries including Australia. But has anyone actually asked users if they are truly functional for wheelchair users and others? Access Insight magazine gives an overview of new research into this question.

The UTS project focused on public accessible bathroom design. Falling off the toilet pan while reaching for toilet paper and avoiding public bathrooms altogether are two preliminary findings from the research project. Photo: Phillippa Carnemolla.

An accessible public toilet showing the layout. A toilet roll is placed on the grab rail and the toilet seat is raised.

The current Australian Standard for accessible bathrooms is based on data from the 1970s with a few tweaks along the way. The design favours paraplegia who have good use of their upper body and arms. That means people with higher level needs are excluded from the design.

Apart from falling when trying to reach the toilet paper, users also need shelving near the toilets and sinks. We floors are unhygienic and a slip hazard when attempting a sit to stand transfer. Soap, paper towels, hand dryers, and toilet rolls are often placed in inaccessible positions. Or they can obstruct the grab rail.

The other key finding is how wheelchair users plan their movements outside the home to avoid needing a public toilet. Some would rather forgo social activities than be faced with bathrooms they cannot access.

The research is also published in an academic journal, but you will need institutional access for a free read. It is titled Public toilets for accessible and inclusive cities: disability, design and maintenance from the perspective of wheelchair users.

The title of the magazine article is, New UTS research “lifts the lid” on how wheelchair users access public bathrooms.

From the abstract

Design policy and regulations within our cities can significantly impact the accessibility and social participation of people with disability. Public, wheelchair-accessible bathrooms are highly regulated spaces, but little is known about how wheelchair users use them.

This exploratory inquiry encompasses twelve interviews, delving into how participants utilise accessible bathrooms based on their functional needs.

Findings revealed themes of safety, hygiene, planning/avoidance and privacy and dignity. Many wheelchair users invest significant effort in planning for bathroom use or avoid public bathrooms altogether.

Regulatory standards don’t capture the ongoing maintenance and regular cleaning of bathrooms. However, this is critically important to the ongoing accessibility and safety of public bathrooms for wheelchair users. This points to a relationship between the design and the maintenance and the social participation of people with disability.

These findings can potentially drive innovative and inclusive approaches to bathroom design regulations that include maintenance. As such they can inform regulations, standards and design practices for more socially sustainable cities.

Everybody Poops

A Canadian briefing paper, Everybody Poops: Public toilets are a community issue, covers similar ground. Although these facilities are an important part of the community, local authorities are not keen to provide them. Solutions are around advocacy and partnerships. The paper has a link to The Safer Bathroom Toolkit, which has a focus on people who use substances.

Universal Design Guidelines: Changing Places

This set of guidelines comes from Ireland and aims to take the design beyond minimum standards. It covers every aspect you can think of from planning and building control to management and maintenance. The guidelines explain why some things need to be designed or placed in a certain way.

The design and installation section is comprehensive. The management and maintenance section includes pre-visit information, staff training, and health and safety. The guidelines are downloadable in different formats. Another excellent resource from the Centre for Excellence in Universal Design.

Accessibility at neighbourhood scale

There are many tools for measuring environmental sustainability features in the built environment. But measuring access for all, is based on legislation and cost rather than user-based. Indeed, building standards for disability access have filled this knowledge gap but in the process, held back learning at the same time. That’s because you learn how to complete checklists but you don’t gain understanding of the issues this way. This is one reason that architect Mary Ann Jackson says built environment practitioners do not understand disability.

Neighbourhood scale accessibility measurement tools show how improvements can be determined in a planned way rather than ad hoc reactions.

A Melbourne street scene showing pedestrians and a tram.

Built environment knowledge and the lived experience of people with disability need connection. We need a tool that measures the overall accessibility of the built environment by incorporating the lived experiences of people with disability.

Increasingly, assessment of the built environment is becoming interdiciplinary. However, despite all the many built environment performance tools, input from people with disability are often left out of the equation. The move to co-design methods for new work is helpful, but does little to deal with existing built environments.

The title of Jackson’s 2019 article is, Accessing the Neighbourhood: Built Environment Performance for People with Disability. It explains the rationale behind the the development of the Universal Mobility Index. The key aim is to address the fragmented nature of current access across all areas of the built environment.

From the abstract

The existing built environment still fails to meet the needs of people with disability. This is despite rapid urbanisation, population ageing, failing infrastructure, and evidence that the built environment affects health and well-being,

In a parallel universe, improving built environment ‘sustainability’ performance, via measurement, receives much attention. Analysing the built environment at micro-scale (buildings), meso-scale (neighbourhood) and macro-scale (city-wide) is undertaken from various multidisciplinary perspectives.

Built environment performance is measured in many ways, but accessibility performance for people with disability, at neighbourhood scale, is rarely considered.

People with disability continue to experience lack of meaningful involvement in research, participation in decision-making, partnership equality, and direct influence over policy, with the built environment arena increasingly becoming a private-sector activity.

The actors involved, however, have little understanding of either the accessibility needs of people with disability, or the inaccessibility, particularly at neighbourhood scale, of the existing built environment.

This paper explores the design, planning and politics of an inaccessible built environment. Assessing the accessibility of the built environment for people with disability, at neighbourhood scale, is an essential component in the process of built environment accessibility improvement. As a result of collaboration between the domains of the built environment and disability, a new tool, Universal Mobility Index, has emerged and is undergoing further development.