How smart can a smart city be? ‘Smart’ is everything from the footpath to the website. So not so smart if it doesn’t include everyone and join the dots between all the factors that make a city a city. With digital transformations happening worldwide, the aim of the Smart Cities for All Toolkit is to eliminate the digital divide and improve urban environments for everyone.
The main part of the toolkit, the Inclusive Innovation Playbook, is detailed and aimed at a policy and planning level. Stakeholder participation and inclusion is an essential theme. Case studies assist with understanding. There is a helpful checklist at the end of the Playbook.
There’s a lot to digest, but this means it isn’t a cursory overview with simplistic solutions. It goes much deeper than a digital accessibility checklist. This is about joining the dots across city assets and leveraging them for everyone’s benefit. Other sections of the toolkit cover:
- Toolkit Overview
- Guide to adopting an ICT accessibility procurement policy
- Implementing priority ICT accessibility standards
- Communicating the case for stronger commitment to digital inclusion in cities
- Database of solutions for digital inclusion in cities
“The toolkit supports a range of organizations and roles related to Smart Cities, including government managers, policy makers, IT professionals, disability advocates, procurement officials, technology suppliers, and developers who design Smart City apps and solutions.
Each of the tools addresses a priority challenge identified by global experts as a barrier to the digital inclusion of persons with disabilities and older persons in Smart Cities.” See also Smart Cities for All: A Vision.
James Thurston of 3Gict came to Sydney in 2019 and discussed the issues and solutions in his keynote presentation in the video below.
5 Pillars of a Smart City
James Thurston is G3ict’s Vice President for Global Strategy and Development. He previously worked for Microsoft, so he knows the territory well. His keynote presentation at UD2021 Conference showed that technology is improving but it’s not inclusive. Cities have to do a lot more if we are to meet the challenges of the digital world.
He lists the five pillars as:
- Strategic Intent: inclusion strategy and leadership
- Culture: citizen engagement and transparency
- Governance & Process: procurement and partnerships
- Technology: Global standards and solution development
- Data: Data divide and solutions