Online communication is great for staying connected, but it is not kind to people with hearing loss. A great blog post gives some excellent tips that everyone should consider when using Zoom. You just don’t know who in your group is finding it difficult to hear. There are two main issues: One is clarity of speech due to inadequate microphone, sitting too far away from the screen, background noise and/or the echo from the room (like the bathroom sound). The other is the delay between sound and vision so lip reading is impossible. And of course, talking across each other because of the transmission delay.
The blog post, Making the Most of Zoom, explains how the features can be used to best advantage for everyone to hear what’s going on. For example – how to change the video layout so that the active speaker is the largest view to make lip reading easier. Using the chat facility, lighting, muting when not speaking, and using the wave-hand function to get heard in turn. While this is focused on Zoom, many of the tips can be applied to other online apps and programs. There are links in the article to other resources and Zoom information.
You might also be interested in The Conversation article, How to help students with hearing impairment as courses move online.