Airports are confusing places at the best of times, particularly for the first visit. The size, noise, and number of people don’t help. If the signs aren’t in a language you understand it can be bewildering. Knowing what to expect before you go is a great help. Brisbane Airport has an airport travel guide for travellers with dementia, which is also good for first time visitors.
Information from DementiaKT was used for the guide, so there are links to other resources as well. The guide is titled, Ensuring a Smooth Journey: A Guide through the Brisbane Airport’s International Terminal for People Living with Dementia and their Travel Companions.
The guide is simply written and easy to follow. It covers preparing for the journey, getting to the airport, checking in and flying out. Coming home again addresses, passport, baggage claim, and domestic transfers among other things. There is a list of dementia friendly symbols at the end of the guide. While this guide is specific to Brisbane International Airport, much of the information could be adapted for other airports in Australia. As with most things designed with a particular disability in mind, it is probably useful for any first time overseas traveller.