Author: Jane Bringolf

Cecília Carvalho, specialises in design and product development and has a Master of Industrial Design from the Engineering Faculty at Oporto University, Portugal. Her presentation discusses mutual involvement for inclusive practices in design.

Abstract:  

Despite the accepted advantages of user involvement in design projects, such as deeper understanding of people’s needs, capabilities and aspirations, procedural difficulties are recognized and discouraging design teams. Moreover, when we consider users with disabilities, greater challenges are identified.

This study is grounded on a participatory experience into the lives of people with disabilities, in which it became possible to observe that many of those stated problems in user involvement may actually be overcome or compensated with significant gains for design. This two years and still ongoing experience includes sport practices and other leisure activities.

Our work showed that user involvement should not be assumed as a unilateral process in design development and that for better achievements, a bilateral process is needed. Involving and being involved with users apparently opens more possibilities of success.

Cecília Carvalho’s presentation slides PDF 4MB

Toilets are not the same the world over, but they all need to be accessible as Alaa Bashti points out in her poster presentation: “Accessible public toilets and restrooms from an Islamic perspective” by Alaa Bashiti, International Islamic University, Malaysia. 

Alaa Bashti poster presentation (PDF) provides design details and diagrams. 

Abstract:  

The tourism industry has become the most successful service sector, one of its leading job-creators and foreign exchange-earners. Behind this success lies a fascinating understanding of people needs taking into consideration the variety of people abilities and religions.

According to Pew Research Center (2012), one such group of people who have special requirements when it comes to using restrooms are Muslims, who make up 1.5 billion, or one quarter, of the world’s population. This makes Islam the second largest religion in the world. 

In Malaysia and most Islamic countries, it is important to understand the ‘Islamic toilet manner’ as it can have direct implications for the design and planning of toilet facilities as Islam advocates for matters of cleanliness. Among the most crucial problems to be solved, if one wants to enjoy an outing, is whether one is sure to find a toilet one can comfortably use outside of home. How should toilets outside one’s dwelling be designed and distributed to ensure inclusive environment for everyone and to be used by Muslims?

This paper highlights what might be ideal standards for toilet provision, toilet design according to the Islamic principles and emphasising the importance of public toilets in creating accessible cities for everyone.

In designing a public toilet, some elements should be stressed particularly on the understanding of users’ needs. With the various types of users, there is a need for a universal design of a public toilet that is always clean, comfortable and safe as well as relaxing. More than half of Malaysia’s population is Muslim as Islam is the official religion.

Malaysian Standards

The Department of Standard Malaysia (SIRIM) has initiated the publication of Malaysian Standards as guidelines for designers; architects, city planners, landscape architects, interior designers, and others who are involved in the construction of the built environment with universal design. Four standards on public toilets are to be developed.

 

Edited transcript from live captioning of John Evernden‘s presentation Universal Design in Tourism: Put the kettle on!

Synopsis: John outlines some of the simple things that can make travel and touring more inclusive and convenient for everyone, and how simple things such as being able to fit the electric jug under the tap at the hand basin are important considerations for everyone.

John Evernden Presentation transcript PDF

John Evernden Presentation transcript Word

John Evernden Slideshow PDF 4MB

Edited transcript from live captioning of Bill Forrester’s presentation: Utilising Universal Design on “Soft Infrastructure” for Competitive Advantage and Greater Economic Returns

Synopsis: This presentation explains the importance of customer service in tourism, and that many tourists now, and in the future, will have a disability and many more will be ageing. Gearing up as in industry in Australia has been slow and there are missed opportunities. Bill Forrester uses examples from overseas to show how we can improve the design of tourism opportunities.

Bill Forrester Presentation transcript PDF

Bill Forrester Presentation transcript Word

Bill Forrester Slideshow PDF 6MB  

Edited transcript from live captioning of the presentation by Shawn Neilson and Joel Elbourne who outline the process of engaging with developers to encourage the uptake of Banyule City Council’s Liveable Housing Design Guidelines in new housing developments. They show how it is possible to get buy-in from developers using local government resources. The title of their presentation is, Improving housing for people across their lifespan. Banyule City Council also has a Liveable Housing Policy. However, the policy indicates the notion of a proportion of new dwellings, which means the policy applies only to multi dwelling developments. 

Edited Transcript in PDF or in Word document.

Link to presentation slides and transcript on Prezi (August 2015) 

Link to presentation slides and transcript of 2016 outcomes so far.

 

Margaret Ward’s presentation on universal housing design at the Australian Universal Design Conference 2014. The synopsis is taken from the transcript of live captioning.

Synopsis: While major industry players support the Livable Housing Design Guidelines, their implementation in mass market housing is not yet evident. This presentation takes the perspective of the Australian Network for Universal Housing Design and plots the history from the setting up of the National Dialogue, to the development of the Livable Housing Design Guidelines, and the achievements to date of Livable Housing Australia. It asks the question – what more can be done to progress universal housing design in Australia?

Margaret Ward Presentation transcript in PDF format.

Margaret Ward slideshow PDF 1MB   

 

Participants in this panel session at the Universal Design Conference were Kathryn Greiner (perspective of older people), Nikke Gladwin (perspective of children), and Mark Relf (perspective of people with disability). The session was chaired by Andrew Buchanan.

Panel Session Day 2 Transcript  PDF

Panel Session Day 2 Transcript Word

Kathryn Greiner Presentation Synopsis:  The focus of Kathryn Greiner’s presentation is on older people, but also recognising what is good for older people is also good for people of all ages. Attitudes to older people need to change so that there are more inclusive behaviours by others in the community. Unfriendly or thoughtless behaviours can be a barrier to being more active and involved as we age, and this is where engagement with the private sector is critical. Also needed are toolkits and information to help people understand why behaviours need to change, and this applies particularly to the private sector so that they can benefit from the upcoming baby boomer cohort, as well as the baby boomers themselves.

Kathryn Greiner’s speaking notes PDF

Nikke Gladwin Presentation Synopsis:  Children are often forgotten in planning and neighbourhood design, yet they have a wealth of information and idea ready to be tapped, if only they are asked.  Child Friendly by Design is a projects are collaborative projects where children and young people are involved in community engagement processes for the benefit of everyone.

Mark Relf Presentation Synopsis:  The evolution of accessibility and universal design covers some fifty years and several legal instruments, standards, state planning policies, and local government ordinances.  This presentation provides a potted history of the evolution of accessibility and universal design and helps us make sense of the situation today.

Mark Relf’s Panel Presentation slides PDF 6MB

Edited transcript from live captioning of Chris Nicholls’ presentation, The House that Chris Built.

Synopsis:  Chris discusses the design and construction of his family home from the perspective of a wheelchair user.  He outlines some of the problems with applying standards such as AS1428 in homes and explains why some design features, which are often referred to as disability features, are not necessarily needed by every wheelchair user or person with a disability. He also explains which features were important and why. The slideshow has many instructive photographs.

Chris Nicholls Presentation Transcript  PDF

Chris Nicholls Presentation Transcript  Word

Chris Nicholls slideshow PDF 23MB

Noelle Hudson’s edited transcript from the live captioning.

Synopsis: Noelle outlines her research at local government level in Queensland to find out the degree of support for introducing universal design in housing.  There were some surprising results with some councils being supportive, but changing their minds later on, and others that were against it.  Noelle provides some insights into some of the local government thinking on this topic in Queensland.

Noelle Hudson Presentation Transcript PDF

Noelle Hudson Presentation Transcript Word

Noelle Hudson slideshow PDF  500kb