Author: Jane Bringolf

Danish Design Ladder and universal design

Discussing universal design and inclusive practice helps individuals to understand the concept of inclusion. But it’s organisational culture where the change is needed. Everyone has to have the same universal design mindset. The Danish Design Ladder is one way to apply universal design to organisations.

The 6 steps of the Danish Design Ladder
Extended Danish Design Ladder

Design isn’t just for products and websites. Design thinking is also good for designing business strategies and operations. It shapes the brand and business concept. In short, it is good for business, as Matt Davies says. 

The Danish Design Ladder is useful for understanding the power of design within organisations. Universal design thinking comes onto the ladder at Rung 3 – Design as a Process. 

Rungs of the Danish Design Ladder

1 Non-Design:  Design is invisible, product development is done by untrained designers. The user or customer has no part in decisions.

2 Design as Styling:  After the product is developed it is given to a designer to make it look nice. 

3 Design as Process:  This is where design is not the result but a way of thinking. Customers are now the focus of the design process. 

4 Design as Strategy:  Design is embedded in the leadership team to shape the overall business.

5 Design as Systemic Change:  Design is a way of changing systems to solve complex social problems.

6 Design as Culture:  Design is a common mindset, as a way to innovate, a way to listen and and a way to lead. 

An article by Bryan Hoedemaeckers, Are you getting the most out of Design explains more on this. The Ladder is a good way of conceptualising how to weave universal design thinking into the fabric of organisations. 

The Brisbane Olympic Games are less than 10 years away. There is talk of wanting them to be the most accessible games ever. The top three rungs of the Ladder, universal design as strategy, change and culture, will be essential for this outcome. The Legacy Strategy moves to the 4th step of the ladder, but the strategy is about places and things, not culture change. 

Australian researchers used the Danish Design Ladder in an action research project. The title of their paper is, Climbing the Design Ladder; Step by step. The researchers discuss other intermediate “steps” for bringing about culture change. The article is open access. 

Advances in Design for Inclusion

Front cover of the publication.

This book covers several topics in design: universal design; design for all; digital inclusion; universal usability; and accessibility of technologies regardless of users’ age, financial situation, education, geographic location, culture and language.

It has a special focus on accessibility for people with auditory, cognitive, neurological, and visual impairments, ageing populations, and mobility for those with special physical needs.

The title of the book is Advances in Design for Inclusion. It is an academic text, published by Springer, from the proceedings of the International Conference on Design for Inclusion held in Washington DC in July 2019. 

The chapters are diverse and specific. For example, yacht design;  automated vending machines; prisons; parking meters; garden objects; housing; city maps, built environment and much more. Chapters can be purchased separately if you don’t have institutional access.  

Social impact framework

The Property Council of Australia has launched their Collective Social Impact Framework. The aim of the Framework is to help companies asses their social sustainability programs. Interestingly, universal design gets a mention, but as always, there is an assumption people know what that is.

The Framework has three pillars with reportable metrics:

  • Healthy Places
  • Inclusive Communities
  • Responsible Growth

The priorities in the Framework are health and wellbeing, active living, and climate resilience. Community connection and advancing universal design are listed under inclusive communities. Equity and inclusive growth and job creation are the priorities under responsible growth. The metrics for each one are listed in the chart below.

A chart showing the three pillars of the social impact framework.

The Framework is aligned to industry standards such as the Sustainable Development Goals and ‘green’ standards. Participating companies can promote their social sustainability initiatives and showcase good practice.

Front cover of the Property Council report. A child is doing cartwheels in a park

The Framework builds on the foundations set by the report A Common Language for Social Sustainability. This is the baseline document which underpins the Framework.

The Property Council encourages members to rate their activities against the framework. Information gathered from participating companies will provide industry insights into the range of activities across the sector.

Social inclusion for playgrounds

Social inclusion is just as important as physical inclusion in playgrounds. So it isn’t always about special equipment or design.

Two children are climbing on a rope web obstacle course.

It seems really difficult to create inclusive playgrounds without making them sound as if they are special places for children with disability. That was one finding from research in Switzerland. A commonly shared perspective was that a playground is only inclusive if it has special equipment.

So moving from “all-abilities” to “inclusive” might not have taken us any further forward in designer attitudes. But we don’t need a special label – a playground is a place for people of all ages – for everyone.

An inclusive playground could be any playground as long as children with disabilities are welcome there.

Study participant

The presence of other children with disabilities was important to give a feeling of belonging. This was particularly the case when other parents displayed negative attitudes towards their children.

Invisible barriers

The researchers found that lack of relevant policies and support from politicians was a key barrier. Participants felt that inclusion is not a policy priority when designing playgrounds. Consequently, funding to improve playgrounds was not forthcoming.

Despite years of global and international campaigning by disability groups, attitudes towards children with disability remain mixed. The classic claim is that there are so few children with disability in playgrounds (because you don’t see them). So why go to such lengths to make all playgrounds inclusive: “Because no child with a disability is coming anyway.”

Negative attitudes remain in the community leading to judgmental attitudes by parents of children without disability. Consequently, parents of children with disability did not feel welcome. So physical accessibility is only part of the story of inclusive playgrounds.

The title of the article is, Designing inclusive playgrounds in Switzerland: why is it so complex? Although the research is specific to Switzerland, the findings would apply in many settings. The researchers conclude that a universal design approach, which considers social inclusion, is the way forward.

The New South Wales Government has updated their very successful guide, Everyone Can Play Guide. It now includes adventure play and water play.

From the abstract

When building inclusive playgrounds, the focus is often limited to the physical environment. Yet, studies investigating children’s play in inclusive playgrounds have shown that other aspects of inclusion, such as social inclusion, are equally as important as the physical environment. Nevertheless, there is a lack of knowledge about how inclusion is considered in the design of inclusive playgrounds.

This study explored the design and use of inclusive playgrounds among people involved in the provision of inclusive playgrounds and advocates of children with disabilities from a Swiss context. Four focus groups were conducted with 26 participants involved in providing inclusive playgrounds or having a professional or personal relationship with children with disabilities.

Results revealed no uniform understanding of inclusive playgrounds. Barriers included negative attitudes, lack of knowledge about inclusion and the absence of policies for inclusion.

Focus group discussions proposed that a community network is needed, to bring together children with disabilities and their families with playground providers when designing inclusive playgrounds. User involvement can inform the design of playgrounds and support the understanding of the needs of people with disabilities in playgrounds.

To enhance inclusion for children with disabilities on inclusive playgrounds, design approaches that consider social inclusion, like universal design, are proposed.

Participation is good for health

Clubs and neighbourhood networks are an important addition to daycare centres and schools. Participation is improved when meeting places are available in public and semi-public spaces. But they must be designed to be attractive for all children and young people. For children and young people in particular, spaces for physical activity such as playgrounds and sports fields, but also near-natural areas and traffic areas (play streets) are also places for meeting and interaction. 

Children with disability are first and foremost children. This perspective and basic attitude should also be visible in playgrounds. That is, by having designs that are inclusive of all children. There should be no “special” disability equipment, locked or unlocked.

Two girls of different ages play on a circular piece of equipment in a playground.

An industry magazine article explains some of the reasoning for inclusive public space, especially for children. The title is, Impulses for the inclusive design of areas for physical activity and encounter for children and young people in public spaces. The language looks to have been translated into English from German.

How can Melbourne be more accessible?

A Melbourne street scene showing pedestrians and a tram.

Melbourne is one of the most ‘liveable’ cities in the world and the Victorian Government wants to keep it that way. But Melbourne can’t be truly liveable if it isn’t inclusive and accessible for all. Infrastructure projects, buildings, open space, and transportation need to link together seamlessly. 

Melbourne has done some good work. Retrofitting tactile footpath indicators and Auslan-interpreted performances are a start. But steep ramps at railway stations are still a problem and Federation Square has a multitude of stairs and rough tiles. An article in the Smart Cities Library says that developers are not on the same page as the Victorian Government. 

Front cover of the report.

A report from the University of Melbourne looks at some of the issues for people with disability. Academics worked with City of Melbourne staff and disability advocates to brainstorm ideas that would work. They assessed these ideas to see which were the most important and feasible.

Transportation was the key issue across all disability types, and issues with footpaths were high on the list. This links with another report about Victoria’s Public Transport Journey Planner.

Transportation is key

 Victoria’s Public Transport Journey Planner enables travellers to plan ahead for their journey. But does it work for wheelchair users? 

Distance view of a major train station showing platforms and trains.

Three case studies of train stations in suburban Melbourne show that in spite of a policy aim of going beyond the Transport Standards to take a whole of journey approach, there is some way to go when it comes to full accessibility. 

A nicely written report with a detailed methodology that can be used as the basis of further studies across Australia. The title is: “Does information from Public Transport Victoria’s Journey Planner align with real life accessibility for people in wheelchairs?”  Perhaps another case of bureaucrats not actually knowing what constitutes accessibility? Sometimes it is more than “access”.

Front cover Melbourne Transport Strategy 2030

Melbourne published their Transport Strategy 2030 which has updated information. There’s a lot about bikes but not much about inclusion and accessibility.

Which font to use? All of them?

New research from Adobe shows we have to re-think optimum fonts and typefaces.

Example of typefaces images.

First, font is not the same thing as typeface. What’s the difference? Typeface is a group of letters and numbers in the same design, such as Times New Roman. Font is a specific style of typeface, such as Italic or Bold, and in a particular size, for example, 10 or 16.

By simply changing the font readers can gain incredible reading speed. But there is no one-size-fits-all “best” font.

A woman is reading a book reader device similar to Kindle.

While reading speed is not something usually considered as a universal design concept, it is a related aspect. Ease of use and comfort for all is one of the tenets. And if you want to extend the attention span of readers then speed and comfort will help.

The study looked at a group of 352 participants aged 18-71 years. Forty-six percent were female, 22 percent bilingual and all self reporting they are comfortable reading English.

The study measured 16 common typefaces and their effects on reading speeds, preferences and comprehension scores. Similarly to an optometrists eye test they toggled letters to ask participants their preferred font.

Different readers read fastest in different fonts without losing comprehension. That means personalisation is the key.

a man is reading a tablet device.

On average an individual read 35 percent faster with their fastest font than with their slowest font. Comprehension was retained across all fonts. But no font was a clear winner for all participants. This means that devices will need to allow reader to personalise their font choices.

The other finding was that the fonts people say they prefer aren’t often the ones with which they read fastest. While there is no best font, there was some typefaces that worked best for older participants. This could be due to familiarity, or visual properties.

The title of the article is, The need to personalize fonts for each individual reader. It has some surprising results everyone should consider in their written and online communication. The title of the research paper is, Towards Individuated Reading Experiences: Different Fonts Increase Reading Speed for Different Individuals

From the abstract

In the context of Interlude Reading, we consider if manipulating font choice can improve adult readers’ reading outcomes. Our studies normalize font size by human perception and provide a foundation for understanding which fonts people prefer and which fonts make them more effective readers.

Participants’ reading speeds (measured in words-per-minute (WPM)) increased by 35% when comparing fastest and slowest fonts without affecting reading comprehension. High WPM variability across fonts suggests that one font does not fit all. We provide font recommendations related to higher reading speed and discuss the need for individuation, allowing digital devices to match their readers’ needs in the moment.

The art of typography for digital access

logo for Vision Australia Digital Access webinars.

Every time you write something you have an opportunity to consider typography for digital access. This is the technique of choosing and arranging type to make written language understandable and readable. The problem is, some typefaces make it difficult to distinguish separate letters. For example, 5AM can look like SAM, clear looks like dear, and turn looks like tum. Fortunately, Vision Australia has some practical help.

Writing for an app, a website, an email, or a presentation requires thought about the most readable typeface or font. And we have to consider things like payment terminals, keypads and logos. Several people might be involved in making and designing typography. For example, human resource teams and brand and marketing teams.

Vision Australia has a one hour digital access webinar divided into handy chapters so you don’t have to consume it all at once. The chapters are:

  1. Introduction to typography
  2. An inclusive lens on typography
  3. What to look for
  4. 8 accessible typeface tips
  5. Which font should I use?
  6. Typographic layout and styling
  7. Design with people with disability

8 Typeface Tips

  1. Choose fonts that have more space for lower case letters so that the main body of a lowercase letter has more room. 
  2. Choose typefaces that are more open – for example a bigger gap between the end curves of a ‘c’. 
  3. Fonts with larger white spaces between letters are really helpful.
  4. Typefaces with joined letters to look like script are confusing and difficult for screen readers.
  5. Some typefaces have letters and numbers that look the same such as upper case “i” and the number “1” and lower case “l”.
  6. Look at the horizontal spaces between all letters in a word of body of text. They can be too close or too spaced. 
  7. Limit using ALL CAPS text. This is due to the shape of the letters and the way we recognise text. Sentence case gives the word it’s shape.
  8. Avoid images of text because when you zoom in they get pixilated and fuzzy. Photos of text can’t be read by screen readers either.

One amusing point about screen readers trying to decipher the acronym FAQ’s: if the apostrophe is left out it reads “farq yous”. However, it emphasises the point of testing with screen readers.

Vision Australia’s advice is there is no one right font. You have to consider context, tone, audience and the content. And of course, the advice in the following chapter in the webinar.

An excellent webinar – one of a series that includes mobile app accessibility, online access policies, and more. 

Street furniture has be more than be attractive

A collage of seating types in Bourke Street Mall, Melbourne.

An article in The Age discusses how the design of street furniture distinguishes one city from another. But street furniture has to be more than attractive and different.

As the article points out, Paris has art deco metro entrances, London is known for red pillar boxes and Melbourne has curly bike racks. But Melbourne wants to be better than just bike racks. Consequently, the city’s street furniture is under review. Upgrades will not be cheap; a city bench ranges from $2000 to $5000 and lighting poles come in at $10,000.

If the images in the article are anything to go by, access and inclusion appears to have been forgotten. The placement of bike racks is problematic everywhere. On the kerbside, or against a building? Either way, they are a barrier for people with low or no vision. Seats and benches in fancy shapes are not always good places to rest either. 

Stainless steel coiled along the footpath to create a place to park bicycles.

It’s one thing to create a city ‘brand’, but it also needs to serve the whole population. Simple things like seating are also part of walkability strategies, and encouraging people to get out and about.  

The title of the article is, Melbourne looks to the world to reimagine city’s street style. Lets hope Melbourne does consult widely on reimagining the city’s street style.

Do we welcome skateboarders or do we exclude them? Do we welcome homeless people or exclude them? Do we offer people a place to sit or do we leave them in the middle of the road?

Rory Hyde, Melbourne University

Architect James Legge almost makes the accessibility point but it is in the context of designing for brand. ” … it’ll work well or it’ll work badly.”

If Melbourne takes a universal design approach to the project, the chances of everybody winning increase significantly.

Where would you like to sit?

brightly coloured simple folding chairs in an outdoor cafe setting.

Tanisha Cowell gives her perspective on seat design as an occupational therapist and interior designer. She says her five features for great seats is not rocket science and seems common sense, but as always, it’s the little details that make a difference.

Of course backrests and armrests get a mention, but also where to place seating, say in a park or a cafe. Did you think about colour contrast and height of the seat, or even the thickness of a seat? Tanisha has something to say about these too. And what about a cushion for the leisurely Sunday breakfast at your favourite cafe?  

The neuro inclusive city

The problem with standards for accessible places and spaces is they don’t keep up with current thinking. Consequently there are no standards for the neuro inclusive city.

A graphic with lots of stick figures. Above, in the middle is an umbrella shape and underneath the stick figures are in different colours. Neuro diversity.

In Australia, standards focus on mobility, vision and hearing. Consequently they don’t cover invisible disabilities or health conditions. That’s why it’s dangerous to think that meeting legislated standards is sufficient to create access and inclusion for everyone.

In the absence of standards, which are based on minimums, we now have a plethora of guidelines. These either focus on a disability, such as Down syndrome, or a built space, such as a playspace. Guidelines are not mandated and so they often disappear into cyber-space or gather dust on a shelf. But that doesn’t stop more attempts at guidelines and design principles.

There is a growing awareness that a significant portion of the population is neurodiverse. This term captures people who appear to have different behaviours and/or have a specific diagnosis such as autism or ADHD. Sensory factors such as noise and crowds, pose barriers for some people who are neurodiverse. However, these factors are rarely considered in urban planning and design. Until now.

Natasha Mickovski tackles the issues in her Master of Architecture thesis. Her thesis is comprehensive with drawings and case studies illustrating her ideas and key points. Of interest is her adaptation of the 7 Principles of Universal Design.

It’s good to see these principles taken as a starting point and adapted to suit this context. To this end, Mickovski presents her Enabling Design Guidelines which are briefly outlined below.

Enabling Design Guidelines

1. Spatial Organization: Spatial organization is an integral part of neurodiverse design. People who are neurodiverse require a continuous and organized loop of circulation. The use of common and repetitive elements provide a sense of order which allows for them to easily navigate through a building. Repetition within the design also promotes a point of predictability.

2. Spatial Character: A variety of types of spaces such as alcoves, nooks, refuges or clusters are essential. The colours, patterns, and textures are also important for creating a sensorial environment.

3. Lighting, Acoustics, Thermal Quality: Dimmed lighting in low-stimulation zones is good for rational decision-making tasks. These spaces also need a high level of acoustic control. Adjust thermal qualities through a high-performance building envelope. Include spaces such as naturally ventilated atriums or outdoor terraces.

4. Ease of Transition: Wide corridors are good transitional zones which can be used for occupational therapy and movement breaks. It is also important to provide enough space within the corridors for programmable seating options.

5. Sensory Grouping: High stimulus zones such as the music room, makerspace, flex space, café, and marketplace should be grouped together. Group together low stimulus zones such as counselling centres, study rooms, reading zones, and studios.

6. Escape / Reset Zones: Retreat areas and alcoves are essential in the overall planning of a neuro-inclusive building. These are important places for people when they feel overwhelmed.

The title of the thesis is, Design Enabled: The Everyday Refuge for a Neuro-Inclusive City. This is a 15MB document downloadable from the Laurentian University website.

A drawing showing design elements in a learning area.
Neurodiverse design elements in an activity room.
Graphics from the thesis

Abstract

One of the most pressing issues within the built environment is the ever-evolving conversation of accessibility and its relationship to obsolete building standards from the past.

Standards such as the Ontario Building Code and the Accessibility for Ontarians with Disabilities Act (AODA) provide insufficient solutions to users with invisible disabilities, particularly the underrecognized realm of neurodiversity.

This thesis explores the possibility for a new set of design guidelines, adopting principles to enable the users’ senses and, in turn, create a neuro-inclusive environment. It also presents the design of a neuroinclusive library centre with a secondary urban park to mitigate the challenges neurodivergents experience at both a human and city-wide scale.

By designing a community-oriented project within the already-established arts and cultural hub of downtown Sudbury, this thesis creates a network of inclusive, user-centered, and sensorial design that can begin to decode the issue of accessibility

Spectrum of Accessible Architectures

Another Masters thesis, this one by a Canadian architect, who takes a similar view. The thesis is presented in an attractive format with interesting illustrations. However, the layout is in PDF book format and some fonts are not accessible for all readers.

“Accessibility is a foundational principle in contemporary architecture that strives to ensure the design and construction of buildings, spaces and environments are inclusive and usable by all individuals. Invisible disabilities, in particular, neurological ones, are largely absent from disability discourse.” Image from the thesis.

An abstract montage of various parts of buildings overlaid with body parts - an ear, an eye, a hand, legs, and pieces of floating fabric.

The title of the thesis is The Spectrum of Accessible Architectures: Designing for Neurodivergence. The wayfinding chapter in particular is an example of how essential design for some is good for all.

Abstract

In the field of architecture, “accessibility” all too often addresses only “physical accessibility.” Consequently, the sensory barriers facing neurodivergent individuals as they navigate the built environment beg to be considered and addressed.

This thesis embraces truly inclusive accessibility via an exploration of sensory perception and its relationship to architectural experience. From this exploration there emerges a neuro-inclusive design methodology that promises to close the gap between the built environment and sensory impairment.

The use of the term “spectrum” refers to the span extending from hyper- to hypo-sensitivity and encapsulates the diversity of sensory ability experienced by the neurodivergent population.

As an architectural approach, the spectrum construct is well-suited to welcoming flexibility and adaptations and holds promise in inclusive architectural design. To showcase the potential of a “spectrum design” methodology in a real-world context, this thesis concludes in an architectural proposal for a neuro-inclusive student centre on Carleton University’s Campus.

People and planet: towards healthy urbanism

Cities are expanding year on year and the design of urban environments needs to cope with this. That means urban planners and designers have to think about both people and planet. 

View from high building in Brisbane overlooking building roofs and the Brisbane river and bridges. Jacaranda trees can be seen in the street. It's about people and planet.

Environmental degradation and population inequalities require a shift in understanding the nature of healthy urbanism. We need policies and decisions that positively shape neighbourhoods and buildings. That’s what Helen Pineo argues in her paper on an urban design and a planning framework. 

The WHO and UN are working with property development and urban planning professionals on the topic of healthy urbanism. Pineo notes that not all built environment professionals accept responsibility for safeguarding health and sustainability. 

It appears that the architecture profession is divided on this topic. Some say it is not their responsibility and others say it is time for them to act. 

Pineo’s article discusses the state of play internationally and reports on her findings. Structural barriers to health and a reliance on “lifestyle choices” is not effective going forward. We need broader solutions, and we need them urgently. 

To the extent that it is possible, all design and policy decisions should be inclusive, equitable and sustainable.

Distant view across Sydney Harbour looking South. Probably taken from Tarongo Zoo

The THRIVES Framework

THRIVES is the acronym of Towards Healthy uRbanism: InclusiVe Equitable Sustainable. Pineo presents the Framework as a new way of conceptualising the connection between health and built environments. 

There are three core principles, inclusion, equity and sustainability.

The Framework links planet, environment and people. 

Circular graphic showing planetary, ecosystem and local health elements and how they are connected.

The title of the article is, Towards healthy urbanism: inclusive, equitable and sustainable (THRIVES) – an urban design and planning framework from theory to praxis. It’s open access. 

Abstract

This article promotes a new framework – Towards Healthy uRbanism: InclusiVe Equitable Sustainable (THRIVES) – that extends previous conceptualisations and reorients focus towards the existential threat of environmental breakdown and the social injustice created through inequitable and exclusive urban governance and design processes and outcomes.

The Framework was developed through synthesising knowledge from research and practice, and by testing this new conceptualisation in a participatory workshop. Ongoing research is exploring implementation of the Framework in practice.

If widely adopted, this Framework may contribute towards achieving the goals of sustainable development through a focus on increasing human health and wellbeing in urban development.

What’s next in urban design?

All aspects of urban design and development are undergoing technological change.  The pandemic has increased the speed of  some changes. For example, online shopping and parcel delivery, working from home and demand for green open space. The University of Oregon’s Urbanism Next Framework draws together key issues in answer to “What’s next for urban design?”

The three page framework lists the forces of change as new mobility, e-commerce, mobility as a service and urban delivery. These impact land use, urban design, building design, transportation, and real estate. The infographic below shows the kind of questions designers and policy-makers need to ask themselves. Click on the image for a better view of the infographic. 

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The framework poses key questions for the future. For example:

  • How will e-commerce impact the demand for industrial land?
    • How do we protect open space under pressure to expand cities?
    • What will happen to sprawling city footprints when people don’t need to live in cities?
    • How will the need for fewer parking lots impact urban form?
    • How can the interactions between pedestrians and vehicles be managed?
    • Will new mobility reduce the demand for vehicle ownership?
    • What will draw people to places in the future?

The Framework says all these things matter for equity, health, the environment and the economy. So it is up to designers and policy makers to remember to take a universal design approach and follow co-design processes. 

From the introduction:

“One of the key challenges cities face is understanding the range of areas that are being affected or will be affected by emerging technologies, and how these areas are related. The Urbanism Next Framework organizes impacts based on five key areas— land use, urban design, building design, transportation, and real estate—and relates those to the implications they have on equity, health and safety, the environment, and the economy. It then considers what we should do to ensure that emerging technologies help communities achieve their goals.

Easy English: Same as Easy Read?

Australian Easy English is for people with low or few literacy skills. It is not the same as Easy Read.

Girl sits with a book flicking pages and looking a little unhappy. She needs Books for Everyone.

According to Cathy Basterfield, Easy English is not the same as Easy Read. Her comparison of the two highlights some important differences.

Australian Easy English assumes almost no literacy skill. Material is presented with just three or four short sentences of 5 words on a page. Each sentence is accompanied by a relevant picture or graphic. This means there is a lot of white space which prevents visual confusion caused by lots of words. The aim of Easy English is to tell the reader what to do. It is not about conveying information.

Australian Easy Read on the other hand has an average of 10 words in a sentence. The document includes information which can make if difficult to find the “what to do” instruction. This format assumes a reading level of Grade 4. Unlike Easy English, images are used without headings and there is little white space.

44% of Australian adults do not have the literacy skills for everyday reading tasks such as reading product labels.

Rows of snack food line the supermarket shelves.
Black and white logo for easy read, has a tick and a open book

Long documents often have an Easy Read version which makes it easier for competent readers as well. After all, why read a long and complex report when you can get the same information with less words?

Making a document easy to read and understand is not itself an easy process. The development of Easy English and Easy Read is a mix of language, sentence structure, images and user testing. It’s a design challenge to analyse each element to see what works best.

Comparing the two

The examples below show some of the differences between Easy English and Easy Read. Cathy Basterfield has a succinct three page comparison of the two styles with clear examples.

page from Access Easy English on COVID.
Example of Easy English
A screenshot of the homepage of the website.
Example of Easy Read

More resources

Cathy Basterfield has developed several free Easy English versions of important information. She has a blog page that explains Easy English and Easy Read if you want to know more. 

Editor’s note: Even as a person with good literacy skills, I find Easy English a quick and easy way to understand the key points. I think much of the confusion in the community is due to politicians and others using lots of words when fewer would do, and speaking quickly. When journalists ask questions of politicians they add to the confusion because the politician says the same thing again only using different words. 

Housing options in later age

Long term care, nursing homes, and residential care are names for care in a facility dedicated to supporting older adults. But how many people desire this option? Usually it is a place of last resort because staying put is no longer an option. But can we do better than this?

Residential aged care, not to be confused with retirement villages, is usually a last resort rather than a choice. We all need better housing options in later life.

Front Cover of the report. Staying put in later age. Housing options in later age.

A report from Canada looks at the issues of long term care, ageing in place with a brief mention universal design. The 14 page document takes a Canadian perspective of international solutions and options which are all specialist solutions.

The first recommendation is to encourage alternatives to long term care. The alternative recommendation is to develop housing and care models that incorporate universal design features into new builds. The second recommendation focuses on support services.

The report discusses seven different types of housing, five of which are based on segregation by age. Here is a brief overview:

Current housing options

Independent Living /Active Lifestyle Accommodation is for adults requiring minimal assistance. They are either detached homes or suites within apartment buildings. These solutions are best when offered within the existing neighbourhood.

Assistive Living / Supportive Housing is designed to provide safe and accessible homes for people requiring personal care and housekeeping services.

Retirement Living homes are usually privately owned and suit older adults with higher incomes.

Co-housing consists of private dwellings with kitchens, bathrooms, bedrooms and shared common areas such as gardens and walkways. This model is not exclusively for older adults and offers connectedness as well as privacy.

Naturally Occurring Retirement Communities (NORCs) develop overtime due to older adults remaining in their own homes as they age. This model is aimed at helping older adults to live as independently as possible. The concept of NORCs originated in the US.

Villages are member-based, grassroots organizations developed and governed by older adults in the US. Villages provide free and discounted services and staff and volunteers coordinate activities. This model helps reduce the risk of social isolation. Faith based organisations or private companies own villages in Australia.

Intergenerational housing is the fastest growing housing arrangement in Canada. A diverse range of individuals of different ages live together and share life experiences and skills. Multigenerational housing encourages older adults to remain engaged in the community.

The title of the report is Housing & Care Models to Support Older Adults to Remain in Their Communities. The report concludes with additional resources and references.

In Australia…

More people will have the choice to stay in their current home as more dwellings are built to the Livable Housing Design Standard mandated in the National Construction Code. However, only Queensland, ACT and Victoria have adopted the Standard in their building codes as of May 2024. Other states aim to adopt later in 2024 or 2025. However, NSW and WA have made a policy decision not to adopt the Standard.