CUDA Notice of Annual General Meeting

CUDA logo. Notice of Annual General Meeting.CUDA invites members and guests to the 5th Annual General Meeting. It will be held virtually on Zoom.

The date is Tuesday 12 October 2021 at 1:00 pm Sydney time.

Please RSVP to to receive the Zoom connection details. 

The Annual Report has all our activities for the 2020-2021 year. 

Need to renew your membership or join up? You can do that on the Membership Page

You can also support CUDA’s work with a donation using the button below.


Annual Report 2018-2019

Panel session at the Brisbane UD Conference.CUDA made much progress this year and contributed to many events and community consultations. The website and social media views continued to receive good attention throughout the year.  Key points from the Annual Report 2018-2019 are:

    • Our first online learning course, Introduction to Universal Design, had a 44% completion rate from 440 enrolments.
    • Preparation for and staging of the 3rd Universal Design Conference in Brisbane.
    • Participation in events to promote universal design, including a breakfast event organised in conjunction with Lend Lease.
    • Conference presentations included 4 papers at the UD conference in Dublin, Ireland, and Community Housing Industry Association Conference
    • Invited contributor to two magazines: Inner Sydney Voice and Building Connection.
    • Submissions and contributions to public policy through committee representation, roundtables and written submissions to government inquiries.

The full Annual Report can be downloaded in PDF format. The picture above is from the UD Conference in Brisbane with Lenna Klintworth at the lectern, Emily Steel, Jane Bringolf, Penny Galbraith and Chris Veitch.



Heritage sites

From Spain – people with intellectual

Heritage sites experience design with special needs customers

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Online page

Purpose – The purpose of this paper is to examine the effect of including customers with special needs in the design of cultural and heritage services before the actual experience takes place.
Design/methodology/approach – Inclusive research through co-creation took place in the city of Barcelona, Spain, in 2017, comparing the effect of including (Route 2) or not including (Route 1) customers with visual and learning difficulties in the service design process of heritage walking routes.
Findings – The results show that the most important encounter in the heritage site context is communication, although the usage and service touchpoints were also significant. In addition, results showed that the ideal encounter or touchpoint should take place before the stay.

conclusion  From the underlying study, it can be concluded that universal accessibility is an area of significant underperformance by heritage site organizations. This study proves that when people with special needs are included in the design process, they become co-producers and co-innovators of their cultural experience, improving the experience and adapting it to their needs it can be concluded that the most influential criteria for co-creation emerges before the stay and in the booking phase, during the communication encounter, when the service has to be adapted to a new segment of people with special needs.  It can also be concluded that by giving a voice to individuals with disabilities and by using communication aids when needed, a mutual and voluntary process of collaboration, learning and dialogue can be generated.

Accessibility of Castles: Reality, Imagination and Good Practices for Memory and Dissemination


The European Year of Cultural Heritage (EYCH) 2018 indicates the architecture of castles as an element of European culture recognition and guardian. The castle is configured as a privileged custodian of memory and “spirit” in which a community has formed and consolidated over time. In this perspective, access to culture and cultural heritage constitutes the core behaviour of a society which aspires to be inclusive and barrier-free. The example, through some good practices, of multidisciplinary approaches applied to the Italian architectural heritage, can represent a first step for the sharing of solutions to common problems and obstacles. The first example refers to the International Summer School (ISS) held in Brescia starting from 2017 “Universal Design and Sustainable Tourism: Cidneo Hill and Its Castle in Brescia”. The elaboration of different projects of preservation and restoration involved specialisations such as architecture, engineering, linguistics, sociology, communications and marketing. The research was focused on the theme of accessibility to architectural heritage, the mediaeval fortress of the city and its enhancement with an interdisciplinary and holistic approach in the perspective of Universal Design. The second example refers to the permanent exhibition “Signs of Light”, Cemmo, Capo di Ponte (Brescia-Italy), at Palazzo Zitti: the musealisation of a historical architecture that conforms to a castle, closed and inaccessible, through the realisation of an inclusive, multimedia exhibition that respects the artistic patrimony in which it is inserted.


Establishing a UD Centre in Australia

Logo for Centre for Universal Design AustraliaFrom the Ground Up: Establishing a Centre for Universal Design in Australia charts the establishment and development of CUDA. This paper was presented at the UD Conference in Ireland held at the end of 2018. Here is the abstract – the full paper is available online.

Abstract: The universal design movement arrived in Australia well before the turn of the century. A handful of individuals, often working as lone voices, are doing their best to incorporate the concepts into their everyday work and promote the concepts more widely. As is often the case elsewhere, the term “universal design” is misunderstood and confused with special and separate designs for people with disability rather than inclusion for everyone. Compliance to legislated disability access standards has created further confusion and as a consequence many myths about universal design have emerged. Such myths have held back the implementation and understanding of universal design and inclusive practice. Australian governments at all levels have shown little interest in promoting universal design principles, save for a casual mention of the term in policy documents. This is in spite of changes to disability and ageing policies promoting more autonomy and independence for individuals. When political leadership is absent, leadership often defaults to the community, or to be precise, to a handful of people with a passion for the cause. In 2013 a chance meeting of two unrelated individuals set the wheels in motion to establish a centre for universal design in Australia. This paper charts the development and progress of the organisation through volunteer effort, harnessing community support, maintaining international connections, using social media, and establishing a resource-rich website and newsletter. 

Annual Report 2017-2018

The 2017-2018 Annual Report on CUDA’s activities is available for download in Word. Key points are:

  • Website views increased by more than 11,000 to 39,300, and is now averaging between 3000 to 4000 views per month.
  • Newsletter had 360 subscribers at the end of June 2017
  • Online learning course, Introduction to Universal Design attracted 171 students with 78 completing the course
  • Seven conference and seminar presentations were made 
  • Ten sector consultations/roundtables were attended 
  • Social media continues to be a efficient way to promote universal design and inclusive practice

You can also download the member announcements made at the 3rd Australian Universal Design Conference held in Brisbane 4-5 September 2018.  

The 2016-2017 Annual Report is also available for download

CUDA News Update

Newsletter Advertising: The Board of Directors have decided that one post per newsletter can be made available for advertising. The cost is $55.00 for CUDA members and $110.00 for non-members. Advertising content should be relevant to universal design and inclusive practice.  Contact the Editor for more information by email:

Membership Types: Membership is a tangible way you can support the work of CUDA. 

  • Individual Membership is $33.00 for the financial year.
  • Liftetime Individual Membership is $110.00 so that you only sign up once and no need to renew each year. 
  • Corporate Membership is $220.00 for up to ten staff. 

All members are eligible to use the CUDA logo on their digital stationery. Members also receive preferred rates for any CUDA events and learning programs. 

You can download the full Member and Supporter Update with extra detail.

Advertising Space in this Newsletter

A red star button with "new" on it and three gold stars.Accepting some advertising in the newsletter is one way of helping to fund the costs of providing the newsletter. It keeps it open to all.

We will accept one advertising post per newsletter with content relevant to universal design and inclusive practice. The format of the advertising will be similar to other posts. Links to external websites or flyers can also be included.

The cost of advertising is $55.00 (inc GST) for CUDA members and $110.00 (inc GST) for non-members. The Editor retains discretion regarding content in terms of relevance to CUDA’s aims. Examples of content that would be considered suitable are events, products and consultancy services. Contact the Editor for more information by email:

Become a member!

Show your support for Centre for Universal Design Australia and the cause of social and economic inclusion by becoming a member.  Your membership contribution will help show the widespread support and interest in Universal Design that exists across Australia and globally. It will also support us to maintain the website and regular newsletters. Join now and you will be paid up until 30 June 2019. The membership fee is $33.00 including GST.


You can pay by credit card through the PayPal gateway using the button link below. If you don’t have a PayPal Account scroll down to the credit card payment option on the PayPal site. You can also pay by bank transfer- see below. You can find out more about the organisation, its aims, and current Board of Directors by going to the About Us page on the website.

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