Netflix has taken captioning to the next level

Subtitling and captioning are often used interchangeably when reproducing the spoken word in written form. Subtitles usually mean a language translation for films and television. However, it is often used to mean closed captioning. Whether it’s captioning or subtitling, it now provides an opportunity to describe the sound effects as well as the words. Sound effects and music are a major part of the movie experience, especially the horror and action genres. So Netflix has taken captioning (or subtitles as they call them) to the next level.

A horror scene in shades of blue with a human figure with wrinkled skin and no proper flesh. From Netflix series, Stranger Things.

Netflix’s subtitling gives deaf and hard of hearing viewers the same immersive experience of tentacles squelching and roiling wetly as hearing audiences.

Photo Netflix

An article in Vulture online blog explains how Netflix are keeping up with the ever-changing rules for subtitlers. The subject of the article is the Netflix series, Stranger Things. Apparently the subtitles “became a sensation among fans”.

People writing captions and subtitles are usually in the background working away quietly. The Netflix subtitling team relies on audio but sometimes gets a shooting script which helps with character and location names. What ends up on screen is often different to the script.

A young man is holding a large box of popcorn and has a frightened look on his face.

I didn’t understand the care and diligence that a good subtitler makes and the difference they make within a whole community.

Photo from Pixabay

The subtitlers try to stick to genre-appropriate language as well. “Squelching” in a horror movie is meant to evoke disgust. The sound would be described differently in a Regency-era picture or comedy. It’s all about creating atmosphere.

The title of the Vulture article is, Wet Writhing and Eldritch Gurgling: A Chat With the Stranger Things Subtitles Team. It has more background information on how the team works and thinks.

Editor’s comment. For hearing people, there is a bonus. It’s like reading the book and viewing the story at the same time. It will be good if all subtitlers and captioners follow suit. Audio describers have the task of matching the vision to those sounds to create the same atmosphere.

Access Symbol Competition Winners

In January 2022, the International Union of Architects and Rehabilitation International launched an access symbol design competition.

The competition was open to architects, graphic designers to create a new international symbol of accessibility.

The winning entry by Ukrainian architect Maksym Holovko.

The winning entry features a white square embedded in a black circle. A black rectangle on the right hand side of the white square resembles an open door. The judges said it was easily recognisable, indicating openness using basic shapes.

Second and third prizes are simple and clear.

The second prize went a German graphic designer, Lena Seifert. The design of a black cross with a black dot within the arms of the cross indicated equality and inclusivity.

The third prize went to Czech architecture student Barbora Tucanova. The simple enveloping design of two curved shapes reflects some of the original wheelchair symbol.

The winning designs were submitted to the ISO/TC 145 “Graphical Symbols” working group for consideration. As at January 2024 we are still waiting for further information.

It’s been said many times that the current international access symbol is misleading. That’s because it makes people think of wheelchair users as the only people needing access considerations. However, it’s so well recognised it’s difficult to change. So we shall see if this competition works.

You can view the extensive gallery of entries to see how varied the ideas are.

Thanks to Ergonomics in Design for All Newsletter for this information.

TikTok and older adults

Hand holding a smartphone with the TikTok icon.

New research shows older adults are reframing ageing with TikTok.

TikTok has a reputation for being the playground of teenagers and younger adults. However, older adults are having fun with it too.

Compared to Facebook and Twitter, TikTok videos create opportunities for older adults to be influencers across all age groups. A new study from Singapore found that TikTok had both positive and negative aspects for older adults.

In trying to show that “oldies” can be “with it” they make fun of their conditions. But joking about one’s limitations brought about by the ageing process does little to dispel negative stereotypes. Negative stereotypes have an impact on how older adults feel about themselves as they grow older. So it’s not just how other people view them.

These feelings impact health and wellbeing and sense of self. However, the study showed such jokes are outnumbered by videos of older people defying stereotypes and embracing their ageing bodies.

An older woman with white hair and dressed in bright yellow and wearing sunglasses is singing into a microphone enthusiatically on TikTok.

Older adults are challenging stereotypes on TikTok.

The title of the article is, Not Too Old for TikTok: How Older Adults are Reframing Aging. The researchers compiled the most viewed videos of users aged 60 years and older with at least 100,000 followers. From a base of 1382 videos, they found 348 that had ageing content and these were used for analysis.

Three themes on ageing

Three themes emerged from the videos. Most fell under the theme of defying age stereotypes (71%). These videos were about embracing their ageing bodies. Making light of age-related vulnerabilities was present in 18% of the uploads. These videos joked about age stereotypes about such things as dementia. Calling out ageism (11%) revolved around older people condemning ageist practices.

The authors recommend encouraging older adults to create their own social media content. This is one way to counter some of the negative stereotypes about older people being technophobes. It will also encourage them to share the experiences of later life and become more active in age-based advocacy.

Accessible graphic design

The text box reads Graphic design can be described as the language of vision but is this exclusionary in nature?

Graphic design is an essential element of communication.

Pictures, photos, infographics, icons – they all convey messages. It is often said that images say more than words. A bar graph gives a visual representation of statistics making it easier to understand. A photo of a landscape in a tourist brochure piques interest in a place. Readily recognised icons send instant messages, such as this is a train station or this is a toilet.

The way text is presented also sends messages. For example, a tiny faint font sends the message to people with low vision that they are not included. A busy page with tightly compressed text is readable but uncomfortable.

Images and text are essential elements in visual communication. The importance of accessible and inclusive communication is the subject of a masters thesis from Canada. The title is, Equitable access to public information and the role of the graphic designer. The author is Christine Woolley.

The text reads, appropriate measures must be taken to ensure people with disabilities can access information on an equal basis with others.

When graphic designers consider accessibility and inclusivity in their work, the result is a better experience for all…

Woolley’s research explores how graphic designers learn about, interpret and implement accessibility standards into practice. She used participatory research methods, often referred to as co-design. The outcome is a framework and a set of recommendations for supporting the graphic design industry in Canada.

The thesis discusses many aspects of accessible and inclusive design, and it’s role in equitable access to public information. Woolley has three main pillars of discussion.

  • Understanding the importance of access – the moral angle
  • Understanding industry standards and guidelines – the responsibility angle
  • Understanding accessibility legislation – the legal angle

The text reads, inclusive design recognizes people as individuals who are not all the same and prioritizes the needs of individuals who are often not acknowledged in current systems.

The framework and recommendations were designed through a collaborative process with participants and represent a collective need for industry support.

Findings

The findings identify opportunities on how the design industry can be supported in their accessible design journey, and in building capacity and motivation to go beyond the minimum requirements, to think critically about accessible design and pursue opportunities for innovation.

 

Assistive technology is for everyone

A young man seated in a wheelchair is stacking a dishdrawer dishwasher. Assistive technology is for everyone.

“Assistive technology” isn’t always high-tech or for a niche group.

You wouldn’t call a dish-drawer dishwasher assistive technology, but that is what it is. People who have difficulty bending, or fill the dishwasher from a sitting position, find it very assistive. The label of “assistive technology” has come about from the old language of “aids and equipment for the disabled”. But all technology is assistive – it just depends on perspective.

One of the problems is the stigma attached to labelling items as assistive technology. For example, no-one thinks of a handrail on a staircase as being assistive technology. But as soon as one goes in the shower recess – suddenly it becomes a disability device bringing the associated stigma with it. And why the stigma?

Stigma arises from the notion that having a disability or reduced capability is something to hide. In many ways we haven’t moved on from last century thinking. Occupational therapists lament the number of devices left collecting dust in a cupboard. Aesthetics have taken a back-seat in many of these designs which doesn’t encourage use.

But assistive technology could be coming of age. An article in The Conversation covers a new report from the World Health Organisation. The article looks at Australia’s performance in this global report. The recommendations are: to better understand real life experiences, set up a national data-set, and improve workforce capacity.

Enabling people to stay home and live independently is one of the benefits of good choices in assistive technology. So home design is another technology factor – it’s not just about gadgets.

The title of the article is, From glasses to mobility scooters, ‘assistive technology’ isn’t always high-tech.

A previous article shows how technology can upgrade the simple walking cane.

Microsoft’s inclusive co-design space

Image for Microsoft Inclusive Tech lab.

Microsoft now has a dedicated inclusive co-design space where staff and community members work together.

The Microsoft Inclusive Tech Lab is a hub for product development where members of the disability community get to co-design, test, share, and create more inclusive and accessible products. This is where staff and community members work together to create inclusive products for Microsoft.

Microsoft announced new accessibility initiative at the Microsoft Ability Summit. The lab has every support to accommodate every disability. This dedicated space means more people can participate in the co-design process.

The lab is the next step on from the dedicated Xbox team and the Adaptive Controller. Some of the team members got together and created the space and then it evolved beyond gaming to other products.

The lab is described as an embassy for people with disability to demonstrate what is possible when products are intentionally built to be accessible for everyone. See more in the video below.

The lab design

The Tech Lab team had to design the space from the ground up. The floor design has visually distinct patterns. Tactile surfaces like wood and carpet makes them easier to distinguish for people using canes. Felt baffles help with acoustics and lighting levels are controllable. Care was taken with the design of bathrooms, door widths and doorways.

Endgadget website has more on the story with more detail about the designers and the lab. Or you can visit the Microsoft website for their story.

Racial segregation by design

Aerial view of a major highway intersection within an urban area. Racial segregation can be caused by design.Is urban planning racist?  We could also ask if urban planning is ableist or sexist. The answer to all three is probably, ‘yes’, but to what degree. Lisa Stafford argues strongly that planning is ableist, and transport planners have been considering gender for a while now. In a FastCo article, one architect believes there is racial segregation by design. 

Segregation by Design in the United States aims to document the destruction of communities through urban renewal and freeway construction.  Australians are familiar with this as ‘gentrification’ where certain groups of people are excluded and their social networks decimated. And it is likely to segregate other groups too.

Segregation by Design highlights 80 American cities destroyed by racist planning. It does this though annotated satellite imagery, historical ‘redlining’ maps, and archival photos. Redlining is a term for race-based exclusionary tactics in real estate in the US. 

The title of the FastCo article is, Segregation by Design: How one architect is vizualising the legacy of America’s racist urbanism. The case studies usefully illustrate the arguments and there are links to other references. 

“Segregation By Design joins the conversation at a time of unprecedented spending on American infrastructure. The Infrastructure Investment and Jobs Act of 2021 unlocks over $1 trillion to remake cities with the promise of a better future. While more money is not the only answer to the mechanisms of oppressive public planning, it’s a promising start. For Susaneck and his passion project, understanding urban planning’s racist past is the key to constructing more equitable cities in the future—filled with accessible public transit, pedestrian-friendly roads, and ample public space for all.”

 

Inclusive Communication Strategies

Two green statues, one a man the other a woman sit facing each other in a gesture of communicating with each other. Inclusive communication strategies.There are many reasons why some people have difficulty communicating. It can arise from a brain injury, a stroke, or a condition such as motor neurone disease. Inability to communicate easily means that often people avoid social situations due to feeling inferior. The Conversation has an article on inclusive communication strategies.

The Conversation article, We can all help to improve communication for people with disabilities, lists some of the simple things that remove the barriers to communication. They range from the type of devices used by Stephen Hawking, to just giving the person time to finish what they are trying to say. Speech is just one aspect of the issue, hearing is the other. There is useful information under each of the headings in the article:

    1. Remove communication barriers
    2. Prepare for communication success
    3. Build a conversation together
    4. Use communication aids and alternative strategies when you talk.  

Around 5% of the population, or 1.2 million Australians have a communication disability. It can affect their speech, language, listening, understanding, reading, writing, or social skills.

Communication disability can be lifelong (as for people with cerebral palsy or intellectual disability) or acquired (as for people with stroke and aphasia, motor neurone disease, or traumatic brain injury).

Do’s and Don’ts of Downsizing

Brightly coloured graphic of little houses clustered together. Do's and Don'ts of Downsizing.COTA NSW ran a webinar on the Do’s and Don’ts of Downsizing. The first speaker talked about downsizing ‘stuff’ and getting organised whether moving or not.  The second speaker (23 minute mark) gives sound advice about choosing a new home or adapting an existing home. The third speaker (36 minute mark) tells her experience of moving house and provides first hand advice.

The webinar concludes with a panel discussion. One important point raised was how to manage conflict when one partner wants to move and the other doesn’t.  Rather than enter a win-lose situation, start a discussion on “what life do you want to have?”

This approach could also apply to discussing living arrangements with an ageing parent, whether it’s adaptations or moving. Many older people don’t want change and then matters are taken out of their hands when a health crisis occurs. Better to have a home that you can go back to rather than go into care. 

The speakers are Peter Walsh, Margaret Ward, and Christy Owen. It’s chaired by COTA NSW President Joan Hughes. The webinar is one and half hours in total. 

You can also find the video on YouTube

Hospital design for healing

A hospital waiting area with just three people.Hospital design is incorporating features that reflect the concept of healing rather than sickness. Older people make up a significant proportion of patients, and that means we need more age-friendly approaches to care. Physical environments are getting slip resistant floors, indirect lighting and large print wall clocks and calendars. Some hospitals are replacing harsh florescent lighting with systems similar to day – night cycles. An article on the AARP website discusses this and how hospital design is about healing.

Other ideas are a piano at registration, walking paths and gardens – making the place feel more hospitable rather than hospital. It’s about customer convenience and comfort. And this must help when people are in pain and feeling stressed. Many visitors feel stressed and anxious in hospitals and they aren’t even sick.

As for coffee bars in waiting areas – the sound of grinding beans in coffee bars adds to noise levels and the smell can be nauseating. Small things can make a difference to comfort and reducing stress levels.

Other changes involve telehealth services which can be delivered to patients at home. For more on this see the AARP article.