Norway: A guide for universal design is not enough

An aerial view of a hospital courtyard showing gardens, seating and children's play equipment.Guides give guidance, but you need to know the point of universal design. Knowing the point is a key success factor in taking a universal design approach. This is what the Chief Architect of St Olav’s Hospital in Norway said about the way the hospital precinct was designed. That’s why a guide for universal design is not enough – you need to know the point of it.  

The point is inclusion – it’s about society, not just design. The focus on compliance with standards does not tell you the point, just what to do.  An article in Citylab provides some examples of how Norwegian designers are embracing the principles of universal design. The Norwegian policy Norway Universally Designed by 2025 is the driving force for change.

St Olav’s Hospital in Trondheim is a great example of how universal design is deployed across the whole hospital setting. That’s from the outdoor and external features through to the internal design. The Chief Architect says, “Guidelines are not enough, you need clear intentions. You have to know what’s the point of this”. 

relates to With a Deadline In Place, Norway Warms Up to Universal Design

“It looks like a nice urban environment,” said Onny Eikhaug, Program Leader at the Norway Design Council. “It doesn’t look like a hospital, it doesn’t smell like a hospital.”
DOGA, The Innovation Award for Universal Design

The Norwegian policy was launched in 2005, and includes transportation, open spaces and ICT and communications. Nicely written article by Marie Doezema.

Olav Rand Bringa was part of the early movement and wrote about the processes in, Universal Design and Visitability: from Accessibility to Zoning.  He also presented at the UDHEIT conference in Dublin.

The kerbside and mobility

A streetscape of the future with street plantings, outdoor eating and a driverless car in a 30 kph zone.
Image from the whitepaper depicting a future street

The idea of smart cities, driverless cars, and artificial intelligence is propelling us into the unknown. But there are some things we can predict. Everyday things will be seen in a new light. The kerbside for example. Other than kerb ramps most of us don’t think about the kerbside and mobility. But somebody else has.

The Future of Place webpage has a link to a report that looks at the Future Ready Kerbside. The publication by Uber and WSP explores what the future might hold in the context of shared mobility and liveable cities.

The kerb is the intersection between the pedestrian area and the road. How space is allocated each side of the kerb dictates who can access these spaces. The kerbside is not passive infrastructure so we need to prepare for its future use. It needs careful management by city leaders.

There are ten recommendations in the Executive Summary of the report and they include:

    • Co-design the vision for places in partnership with the community, businesses and governments. 
    • Move from general parking to pick-up/drop-off for people and goods to improve kerbside productivity and access to local places.
    • Take a people-and-place first approach so that new mobility is an enabler and not a detractor to realising the co-designed vision.
    • Street design guidelines must get ahead of new mobility and proactively focus on the best possible outcomes for people and places.
    • Prioritise walking to access local places, along with transit and
      micro-mobility, supported by funding for local infrastructure. 

The full report is titled, Place and Mobility: Future Ready Kerbside and has more technical detail.  Both the full report and the executive summary have interesting infographics and images depicting how the future might look. 

Pedestrians on Wheels: A new paradigm?

Personal mobility devices are shown as the Segway, Hovertrax, Ninebot Mini, Solowheel, Onewheel, and Z-board.Pedestrians are becoming more diverse. Consequently, moving through public spaces needs more design consideration by urban designers. It also means accessibility and safety is more than having kerb ramps and level footpaths. Pedestrians on wheels is a new paradigm.

Mobility will become more complex as mobility choices increase especially with battery powered devices. We already have a diversity of pedestrians. They come with baby strollers, wheeled suitcases, wheelchairs, guide dogs, walking frames, and skateboards. Then we add powered devices: mobility scooters, wheelchairs, Segways, hover-boards, and e-scooters. And the line between mobility aids and other wheeled devices is blurring in terms of road and footpath use. 

Manoeuvring around all these different pedestrians is difficult enough. Then we need to add in people who are using umbrellas, carrying large parcels, pushing delivery trolleys, and those looking in shop windows and their smart phones. And let’s not forget bicycles and e-bikes. 

 An interesting study on personal mobility devices is reported in  Diversity of “Pedestrians on Wheels”, New Challenges for Cities in 21st Century“. The article has a surprisingly long list of different categories of pedestrians and their differing obstacles and needs. For example, pedestrians with wheeled elements and pedestrians requiring more action time. 

Cars take priority in planning

Traffic management authorities collect data on vehicle traffic flows, but not pedestrian movements. Data are, however, collected on pedestrian road accidents and deaths. Pedestrians who feel unsafe on the street will curtail their movement in their neighbourhood. The number of journeys not made because of road and street design are not known. 

In the conclusions, the authors discuss the need for regulations for users and on the use of the devices, and using designs which can be easily detected by other pedestrians by using colour and sound. 

New ideas about “Movement and Place” are at odds with the “Roads and Traffic” paradigm. Something will have to give if we want more walking. People limit where they go based on how safe they feel. Pedestrian crossings aren’t designed with all pedestrians in mind – they’re designed with traffic flows in mind.

Extract from Abstract 

Reality shows us that pedestrian diversity is a reality that is becoming increasingly complex. In the 20th century the car set aside horse carriages and pedestrians. In the same way, 21st century pedestrians are taking centre stage with policies for walkability. But the design of streets for this new paradigm has yet to be solved. 

Citizens on scooters, skates, skateboards, Segways, and unicycles, are added to the already traditional baby strollers, wheelchairs, and suitcases with wheels. “Pedestrians on wheels” poses new challenges of coexistence and design. These are considerations of universal accessibility that we cannot leave out while our society progresses.

This paper identifies some of these new needs and presents a progressive analysis in three phases: 1 classification of the different user of the street, 2 study of the Personal Mobility Devices (PMD) and 3, the new accessibility barriers that arise with the use of PMD. As a result, some action strategies are pointed out to respond to the difficulties of accessibility derived from this new reality and to integrate them into the universal design of the urban public space.

The article is from the proceedings of the UDHEIT 2018 conference held in Dublin, Ireland. It is open access publication.

One of the seven Lime designs. A two seater tricycle.Micromobility is now accessible for people with disability thanks to seven new designs launched by Lime. They are not “disability” specific – just good design useable by more people. The article is on FastCompany website. 

Disasters and emergencies: Leave no-one behind

Road Closed signs and a barrier of a road that reaches down to swollen river.‘Leave no-one behind’ is the tag line for the Sustainable Development Goals. In disaster management this idea takes on a very practical meaning. People with disability are two to four times more likely to die or be injured in a disaster than the general population. So why is our disaster planning and risk reduction failing people with disability?

Being able to attend community meetings to find out what to do in an emergency is one factor. Having more than one person in the household with disability is another. Community education and plans assume everyone can get out of the house with a few belongings, get in the car and drive to safety. But some of the problem is that people with disability don’t make a plan or don’t tell anyone their plan. 

There is no nationally consistent standard for including people with disability in disaster risk reduction. An article in The Conversation explains some of the research into this. It includes the comments made by people with disability when asked about disaster planning. One such comment is very telling,

“But I spoke to three different people who had three different disabilities, and you realise that the communication has to be targeted. Because those three people required completely different things. And the information they got was not in a mode which they could use.”

Four men with orange lifejackets are standing in a yellow State Emergency Service boat on a swollen river.The title of the article in The Conversation is, ‘Nobody checked on us’: what people with disability told us about their experiences of disasters and emergencies

The academic version was published in the International Journal of Disaster Risk Reduction. The title of the paper is, Applying a person-centred capability framework to inform targeted action on Disability Inclusive Disaster Risk Reduction, and is available from ScienceDirect.  

Key points from the study are:

    1. Disability Inclusive Disaster Risk Reduction requires collaboration with people with disability to remove barriers that increase risk in emergencies.

2. The Person-Centred Emergency Preparedness framework directs attention to the choices that people with disability have in emergency situations and factors that enable or limit them.

3. Findings can be used to support implementation of Australia’s National Strategy for Disaster Resilience by defining person-centred responsibilities of people with disability and service providers in emergencies.

Findings gave deep insight into the diversity and interrelatedness of factors that increase the vulnerability of people with disability. The report offers new perspectives on why Australian’s with disability are disproportionately affected by disaster. 

Universally designed emergency management

With the increasing frequency of extreme weather events, the need to have inclusive emergency systems is paramount. Although there is some awareness of people with disability within emergency management, there are few tools that embrace universal design principles.

Research has focused on the general public, but not on stakeholders such as first responders, control room personnel and decision makers. Many of us turn to our mobile phones and downloaded apps to keep us up to date. But how inclusive are they?

A research paper from Norway takes the topic of emergency management beyond the physical environment, such as escape routes, to communications technology. Appropriate technology can improve disaster management for everyone.

The paper is a literature review of universal design methods in emergency management. Among the findings was awareness of people with disability was increasing and systems were being adapted accordingly. However, gaps remain.

Some of these are:

    • Most of the work on ICT tools and platforms for Emergency Management does not take into account Universal Design nor accessibility.
    • There is a lack of communication support between emergency medical responders and people that are deaf.
    • In use of social networks in emergency situations, the age gap was identified as significantly more severe than the disability gap.
    • Accessible tools and platforms exist, but most of them are on the conceptual or at best on the prototype level.
    • Research on the use of assistive technology by older adults during disasters is a neglected issue.
    • Accessibility is often limited to access to Internet, rather than the diversity of stakeholders and their access to digital solutions.

They also found that participatory design methods gave best results but were rarely used. Maps for visualising disasters were unlikely to be accessible, but had high value for users. The article is comprehensive and covers every aspect of emergency and disaster management, particularly from the perspective of emergency personnel. 

The title of the article is, Universal Design of ICT for Emergency Management from Stakeholders’ Perspective. It is open source.

 

Universal Design and the Circular Economy

A yellow skip bin is overflowing with rubbish.Concerns for climate change and waste production are driving the concept of a “circular economy“. This requires designers to think and create in different ways. But will these new ways also be inclusive, accessible and universally designed? Chances are the answer is “yes”. That’s because a circular economy requires designers to engage with stakeholders in the design process.

Including universal design frameworks in the concept of a circular economy is one way to draw together the many disciplines. A circular economy shares at least one thing in common with universal design – the need to consult with stakeholders. This is one aspect discussed in an article from Sweden that discusses the issues in terms of challenges and practical implications.

The concept of a circular economy is new and mostly discussed in theoretical terms. So it is good to see the concept of universal design being brought into the conversation before implementation strategies are formed. The title of the open access article is, How circular is current design practice? Investigating perspectives across industrial design and architecture in the transition towards a circular economy.

Abstract  

The transition to a circular economy (CE) produces a range of new challenges for designers and requires specific knowledge, strategies, and methods. To date, most studies regarding design for a CE have been theoretical and conceptual, hence, limited research has been conducted on the practical implications of designing for a CE. Therefore, the aim of this study is to provide a better understanding of how design practitioners interpret and implement the CE concept in practice. To capture the complexity of real-world cases, semi-structured interviews were carried out with design practitioners (N = 12) within the disciplines of architecture and industrial design who have actively worked with circularity in a design agency setting. The results show that the practitioners have diverse perspectives on designing for a CE, relating to (1) the circular design process, (2) the effects of the CE on design agencies, (3) the changing role of the designer, and (4) the external factors affecting circular design in practice. Some differences were identified between the architects and industrial designers, with the industrial designers more strongly focused on circular business models and the architects on the reuse of materials on a building level. In addition, circular strategies and associated (similar) terminologies were understood and applied in fundamentally different ways. As the CE blurs boundaries of scale and disciplines, there is a need for universal design frameworks and language. The CE concept is expanding the scope of the design process and driving the integration of new knowledge fields and skills in the design process. The successful implementation of the CE in practice is based on extensive collaboration with stakeholders and experts throughout all stages of the design process. Design agencies have addressed the CE by establishing dedicated CE research and design teams, facilitating knowledge exchange, developing their own circular strategies and methods, and striving for long-term client relationships that foster the engagement of designers with the lifecycles of designed artefacts rather than perceiving design projects as temporary endeavors. Ultimately, a holistic and integral approach towards design in a CE is needed to ensure that the underlying CE goals of contributing to sustainable development and establishing a systemic shift are ongoingly considered.

The Conversation has an article explaining the circular economy.

Access doesn’t guarantee social participation

Library building with wide level paved pathway to the entrance. Picture taken in Berrigan NSW.It’s all very well being able to physically access the built environment, but access doesn’t guarantee social participation. Just considering how the shapes, sizes and ages of different bodies physically interact with the built environment is not enough. If universal design is about increasing access as well as physical and mental wellbeing then there is more work to do. This is the summation of a recent literature review that found social participation aspects of universal design is under researched. 

Including non-professionals and users of the built environment is key to creating an accessible and inclusive built environment. The final sentence in the literature review sums up a good call to action. Universal design straddles multiple boundaries. So the amount of collective universal design knowledge should be available and accessible to everyone. 

The literature review’s key question was “How is social participation represented in recent discourse around universal design in the built environment”. Studies from around the world were examined from 52 databases. The article includes the methodology and results. 

It is easier to measure whether a person can use a building (accessibility) than it is to measure what they are using it for (participation). The Australian Standards cover accessibility and this is why the story often ends here. 

The title of the article is, An integrated literature review of the current discourse around universal design in the built environment – is occupation the missing link?  The term “occupation” is from the occupational therapy field and means “doing things”. You will need institutional access for a free read. However, you can ask the lead author, Danielle Hitch at Deakin University, for a copy. Or Valerie Watchorn via ResearchGate.  

From the Abstract

Purpose: To synthesise current literature about universal design for built environments that promote social participation. These need to be personally meaningful activities, which people need, want or must do as part of their daily life.

Methods: 33 peer reviewed journal articles published January 2011–December 2017. 

Results: The current discourse is driven more by description, discussion, and commentary than empirical approaches. Much of the current discourse focuses on the person and the environment, but social participation isn’t a focus.

Conclusions: Including different perspectives would enable universal design to reach its full potential as a medium for social justice.

Achieving full participation through universal design

Achieving participation through UD front coverA European report sets the scene for promoting universal design and setting an action plan in motion. It promotes a universal design approach as a strategy to ensure equal and democratic rights in society for all individuals. It covers participation in: political and public life; cultural life; information and communication; education; employment; the built environment; transport; community living; legal protection; research and development; and awareness raising.

Examples of good practice are also included. It links well with the eight domains of life outlined in the WHO Age Friendly Cities and Communities program.

The title of the report is Achieving full participation through Universal Design.

Nordic Charter for Universal Design

UD logoThis article will be of interest to policy makers and anyone else interested in furthering universal design principles across all aspects of society. Using the 2012 UD Conference in Oslo as a catalyst, the Nordic countries worked together to create a common goal and strategy for dealing with the challenges of an ageing population as well as meeting their obligations under the UN Convention on the Rights of Persons with Disability. Although published as an academic article in the Scandinavian Journal of Public Health, it is informative in the way it covers the built environment, products, services, and ICT.  

You will need institutional access for a free read, or request a copy from authors on ResearchGate. 

Good design: Not an added extra

A night time view of iconic buildings in Singapore. Good design not an added extra.What makes good design in the built environment, and who is it good for? And how do you measure the value of good design? These are vexed questions when it comes to everyone who has a stake in urban environments and housing.  Property developers will have one idea of value, designers another, and users and occupiers will have yet another view. So how to bring this together and measure good design? It’s not an added extra. 

An article by urban researchers and the Victorian Government Architect discusses these issues. The construction industry is considered a major contributor to Australia’s economy. Consequently, measurements of value will be in dry economic terms. But value to citizens cannot be measured with existing economic models. This requires qualitative measures – that is, asking people about their experiences with the built environment. The article has charts comparing different perspectives on design and value that make the points well.

The title of the article is Placing a value on good design for cities: evidence and prospects. Although published in 2014, the content remains relevant today. The article joins the dots between the public environment and our homes. 

“The challenge is to broaden from readily measured elements of design such as cost per square metre or apartment size, to include the less readily measured ones such as sense of security or good ventilation…” One architect argued that good design “improves the function and usability of the house, while reducing building costs.” This was achieve by reducing the “‘wasted’ hallway space by 5%, translating to a reduced construction cost of around $18,000.”

There is a companion article with an emphasis on apartment design

From the abstract

The built environment has value. Most commonly, that value is established through market prices for rent or purchase. Some elements of value, while recognised as important, are under-appreciated as it is difficult for them to be directly monetised or quantified in other terms. The value of the built environment to the community of public stakeholders, may differ and conflict with those of individual private stakeholders. 

This paper works with the proposition that good design in the built environment imparts value and that there is a need to articulate value in order to inform decisions about what is good design and how to achieve best value built environment outcomes.

Arguments for good design must rest on a rigorous evidence base, with a clear methodology for establishing a cost-benefit assessment process or other consistent measurement approaches. Research addressing these issues has been investigated internationally, particularly from the UK. However, the value of good design is under researched in Australia.

This paper presents a review of the current state of research into the value of good design for the built environment, both in Australia and internationally. Following this, methods to address key gaps for valuation are presented and steps for further research outlined.

 

Colour combinations for everyone

A Sydney transport signboard with bright pink headings. Colour combinations for everyone. Observations during the 2011 Tsunami disaster in Japan showed that the colour of signage matters a lot. A short research paper outlines the colours and colour combinations that are easily seen and interpreted quickly by people who have one of the colour blindness conditions. The result is colour combinations for everyone.

A bright pink sign saying Wynyard and directions to the station.The results of this study and other colour studies are reflected in the Japanese standards for the paint, printing and design industries. The colour scheme-set contains 20 colours and is divided into groups depending on whether things are small scale or large scale. Bright pink turned out to be a colour for large signage.  For more on the colours go to the Open Journal of Social Science and download the five page article, “Color Barrier Free Displays in Disaster Situations”.

 

Architecture and Health

Picture of Cabot Square, Canary Wharf, London showing an open paved space with attractive buildings on all sidesIt would seem that green spaces are only part of the story when it comes to urban design and health. Beautiful buildings also rate highly according to a study in the UK. However, beautiful landscapes need to be enjoyed by the whole population. But we still have architects thinking of children, disability inclusion, and ageing as a ‘tacked on’ afterthought or special add-on feature. Architecture and health go together.

Obvious ramps and rails detract from the look of the building for everyone. People who need them don’t like the look either. Beauty is lost when a place excludes and is inaccessible. 

The Sourceable article by Steve Hansen explains how beautiful architecture positively affects health. Based on research findings, green space did not always gain top spot with residents in urban areas. Being green does not necessarily make it “scenic”. The research involved participants viewing photographs of open space and buildings and rating them as scenic or un-scenic. The conclusion is that “scenic-ness” is more important to health than just being green.

Architecture built to heal

Hospitals and and health facilities are supposed to make us well, but are they designed with healing in mind? Michael Murphy’s TED talk critiques the design of spaces for healing. He asks, “if hospitals are making people sicker, where are the architects and designers to help us build and design hospitals that allow us to heal?” Michael’s talk begins with how his father’s illness caused him to study architecture.

Watch the 15 minute video in the link below. A transcript is also available:

 

Universal design and an historical city: a case study

A late evening view of the pedestrian area showing street lighting and pedestrians. Real life examples of taking a universal design approach to urban areas are few and far between. This is especially the case for established city areas including those that are heritage listed. So, a universal design case study from Konya, a heritage city in Turkey, makes an interesting subject for a case study. This city has a history of many settlements over thousands of years that were not designed for modern day needs.  

Using the 7 Principles of Universal Design, the researchers carefully analysed the pedestrian area to find out what improvements were needed to be more accessible and inclusive. They ranked circulation space, pedestrian crossings, building entrances, parking areas, transportation stops, wayfinding and street furniture for their level of access and inclusion. 

Each principle of universal design is applied methodically to each aspect of the built environment. Photographs, tables and graphs help illustrate their findings.

The article begins with an overview of universal design and similar terms and reminds us that this is not “design for people with disability”. The article concludes by highlighting the areas in most need of urgent attention based on the analysis.

The title of the article is, Universal Design in Urban Public Spaces: The Case of Zafer Pedestrian Zone / Konya-Turkey, and is available from ResearchGate. It is a good example of how to apply the 7 Principles of Universal Design. The 8 Goals of Universal Design can be used in the same way.

Abstract: Individuals in society who have different requirements and needs (disabled people, elders, children, pregnant women, parents with strollers etc.) go through many difficulties while accessing urban indoor and outdoor services due to the constraints originating from built environment. Universal design is the design of the environment and the product that can be used by all the people. With it’s inclusive and unifying characteristics, universal design has become a design approach that have been adopted by the academia during the recent years.

Planning and organizing the urban spaces with regard to the universal design principles will contribute to an increase in the life quality of all the people who use the city. This article aims to evaluate the usage of urban spaces in Zafer Pedestrian Zone, located in Konya city centre, within the scope of universal design principles. The concept of universal design in the historical process, universal design’s emergence process and it’s principles and significances has been discussed in the theoretical infrastructure section of the article. In the fieldwork section of the article, the suitability analysis of a chosen sample place’s space usage have been carried out scrutinisingly under four chosen headlines, with regards to the universal design principles and standards.

 

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