
Designing and reorganising transport hubs: A framework

Transportation’s latest buzz-word is “new mobility”. The focus of transportation has moved from infrastructure to people getting out and about. That is, a move from what it is to what it does. Our mobility, whether walking or riding, is key to everything else in our lives. Transportation connects us to people and places. The impending changes to the way transport services will be delivered in the future is the topic of a new strategy document.
The Smart Cities Council released a transportation strategy, Mobility Now: Connecting Communities, Smarter, Sooner, Safer. We are on the cusp of major change with electric and automated vehicles. But this change will offer little to our sustainability and inclusion goals if the only thing that changes is the type of car we are likely to buy.
The strategy outlines steps including redesigning the urban environment, introducing more accessible mobility, and creating an incentive regime. Of particular concern is solving the problem of “first and last mile” options.
You can read an overview of the strategy and also download the full document. It is a call to action for a coordinated approach across government, the private sector and the community.
CUDA Director John Evernden gave a presentation at the UD2020 Webinar, People and Transport. His presentation, Street Smart: A Pedestrian’s View, shows pictures of various situations to show what works and what doesn’t. Most pictures are self explanatory in a PDF of his picture show (with Alt text). This is truly where “the rubber hits the road”.
The Complete Streets concept is about creating a safe place for all road users regardless of their age or ability. Transport and planning agencies usually have control over road and street plans. But public health agencies also have a role to play. Along with other stakeholders, health agencies can evaluate initiatives from a health, physical activity and inclusion point of view. A report from the US gives an overview of strategies and examples of how public health agencies, advocates and practitioners were involved in planning processes.
The report, published by University of Illinois, is titled, “Public Health Engagement in Complete Streets Initiatives: Examples and Lessons Learned”, is 18 pages plus appendices.
Complete streets should also mean good footpaths. Parking on and across footpaths in Australia is illegal. For people who are pushing strollers or wheeling anything it means going out on the roadway. And not good for people who are blind or have low vision for the same reason. An article on the BBC News website explains some of the difficulties about this issue, especially now that the UK are providing designated places where it is OK now to park on the footpath. A backward step (excuse the pun). The article includes videos showing the problems.
Australia is lagging behind the rest of the world with electric and automated vehicles, but this isn’t stopping development. Until now, automated vehicle design has focused around a version of the average driver. Automation will change all that.
Accessibility as well as safety and fuel efficiency can now be included in designs. But at what point should users be involved in contributing to design? This question is discussed in Towards Life-Long Mobility: Accessible Transportation with Automation.
The introduction of autonomous vehicles will happen in five stages. The first stage is basic automation such as breaking, parking and controlling speed. The final stage is where there are no controls as we know them. No steering wheel, brake lever or pedals. Stages 2-4 have intermediate degrees of automation until stage 5 is reached. One of the major barriers to implementation is integrating with existing infrastructure. This means some form of onboard human control, for now at, at least.
The paper discusses people with disability or difficulties, older adults, and children. Vehicles designed to “themes” would cater for individual needs. An office theme, an entertainment theme, or an adaptable theme to suit specific disabilities. In this case, it could be by offering all information in the most suitable mode, or adapting ergonomics to suit easy operation. ABC News also has a 2017 article discussing some of the issues.
A related 2021 article discusses the role of autonomous vehicle ridesharing for non-drivers. Using a participatory approach, the research group checked out the needs of people with disability. They ended up with a list of of user needs that will go into prototypes. It’s not just about the vehicle – it’s about the system for booking and ridesharing. That included web design, vehicle design and how people interact with all of that.
You will need institutional access to read An Accessible Autonomous Vehicle Ridesharing Ecosystem. But you can see the abstract in the link.
The 2021 Australian Driverless Vehicle Summit went virtual. It was an opportunity to update around 250 delegates on what Australia is doing. The Summit featured examples of autonomous trucks in mining sites, and in defence and freight industries. Clearly there is a lot going on in the background in this field.
To find out what Transport for NSW is doing on this topic – go to their dedicated website page on connected and automated vehicles.
Artificial Intelligence will be key. But it needs to be more intelligent than some of the typed autocorrections we see today.
Worried that a driverless car won’t see or detect you? With a driver you can check to see if they are looking your way, but if there is no driver, that can be a worry. Autonomous vehicles are posing many problems for designers who are grappling with most of them quite successfully.
So for this problem Jaguar has come up with a car with googly eyes. The “eyes” don’t “see” you. However, they can give confidence that you have been detected because the eyes follow you as you cross the pedestrian crossing.
At the 2018 UD Conference Amy Child from Arup gave an entertaining presentation on this topic and other aspects of the move to driverless cars, including the googly eyes. The transcript of Amy’s keynote presentation can be downloaded in Word.
Transportation, whether on the footpath, by bus, train or plane, is not an end in itself. It’s what it allows us to do. The whole journey – the daily commute or the overseas flight, usually takes some joined up thinking. Making our journeys seamless is one of the aims of Mobility as a Service or MaaS.
MaaS is about integrating various forms of transport services into a single mobility service that is accessible on demand. In other words, an App. But for this to work, a few things have to change. Sharing is part of it. The added benefit is that it offers a real chance to lower our carbon emissions.
If we want to move away from privately owned cars the alternatives have to be as good or better. In the context of autonomous vehicles the idea of MaaS is gaining ground. MaaS combines mobility services from public transport, taxis, car rental and car and bicycle sharing under one platform on a smart phone. It also has the capacity for buy tickets and plan journeys.
A recent article from The University of Sydney Business School discusses whether MaaS will remain a niche service or whether it can grow into something bigger. Having different levels of service at a range of prices is part of the solution. The biggest hurdle to overcome will be built-in prejudices about using this type of service. But will MaaS be accessible and usable by everyone? There is little mentioned about this in any of the articles.
Accessibility is not just about wheelchair access. People who become anxious in crowded places would benefit from knowing when train carriages are full, for example. But all parts of a service with different operators relies on every one of them being inclusive and accessible. AARP in the United States has a comprehensive look at MaaS in their report, Universal Mobility as a Service.
While there is much going on in this space, there is still a lot to work out to make sure inclusion and accessibility is seamless for MaaS to work for everyone.
Medium online magazine provides a very good overview of MaaS. It explains the different steps we need to take to integrate our transport services.
Improved accessibility saves travel time, and encourages more social activity, particularly for older people. This was one of the findings in a study based on access standards in three countries. Accessibility was also associated with safety and this could have a significant effect on travel behaviour.
It seems that transportation planners should commence their planning with disability access in mind. Then they can be sure the benefits will apply to everyone. Sze and Christensen’s study on accessible transportation compares transport access standards in USA, UK, and Hong Kong. The authors report that in all three access standards minimum requirements are supplemented with criteria for desired requirements. The paper provides technical information, dimensions and design improvements as well as discussion and conclusions.
The article is titled, Access to urban transportation system for individuals with disabilities. It can be accessed online or by downloading the PDF version.
Editor’s Note: I attended a symposium on healthy built environments and transportation. The content was largely about cycling and reducing road use by private vehicles. The focus for public transport was on working age people. Footpaths did not rate a mention until I raised it. I was told that footpaths on both sides of the street are not economically viable. Before laying a footpath a study should be done on how much use it might get.
Other studies have shown that lack of good and even footpaths are a major reason older people will choose to take the car for all trips. Yet often, the people with the most time to undertake incidental and social walking are older people as well as non-working parents with prams and people with disability.
Safe, efficient and accessible transportation is a key component of community integration. This study attempts to review the current practices and guidelines for accessible design of transportation, both access to and within transport facilities, based on the information from the United States, United Kingdom, and Hong Kong. Besides, the effects of accessible design of transportation on perceived level of service, accessibility, safety and travel behavior would be examined. Therefore, good practices of accessible design that could address the needs for all, especially the elderly and individuals with different types of disability including visual impairment, hearing difficulty and reduced mobility, could be recommended. Hence, quality of life of vulnerable group can be enhanced, and community integration will be achieved in the long run.