Movement and Place: A guide

Front cover of movement and place guide. The design of the built environment can make or break a successful transportation system. Transport for NSW and the state government architect have updated their guide to movement and place to aid practitioners. 

The guide aims to change some established ways of working so that we get better places and better outcomes. It outlines:

      • a collaborative method for practitioners, stakeholders, and the community 
      • shared responsibility and a shared language to support collaboration 
      • a process for implementing this approach in decisions and project types
      • criteria for measuring and evaluating movement and place now and in future projects

The Practitioner’s Guide to Movement and Place has three main sections. The introduction to the concept and implementing a place based approach cover the practicalities. The third section is more about understanding why this approach is important. The guide is necessarily technical in places and has a reference list at the end.

Established working practices and standards are likely to change, according to the guide. It is asking professionals to think differently about their role in creating successful places. 

The toolkit includes separate sections:

Aligning Movement and Place. 

Evaluators’ Guide to Movement and Place

Practice notes and case studies

Editor’s Note: I couldn’t find a mention of accessibility and inclusion. I assume that practitioners will make this part of the process, but that means it will likely rely on existing standards.  Aboriginal custodians get a mention. And the movement and place appears to be more about infrastructure and budgets than people

Mobility Scooters in the Wild

picture of a woman on a mobility scooter trying to get under a barrier constructed to prevent vehicles and bicycles from entering the pathWhen it comes to accessibility in the built environment, wheelchair users get the most attention. Partly because the access icon looks like a wheelchair user, and partly because built environment standards are based around them. But what about users of other mobility devices? A long ramp might be no problem for a powered wheelchair user. However, walking a long ramp with a wheelie walker, or pushing a wheelchair is another matter. Mobility scooter users are another group often left out of design considerations. That’s just one issue raised in an article prepared for the UD2021 conference.

The article is titled, Mobility Scooters in the Wild: Users resilience and innovation. It is based on qualitative research. The users’ experiences are illuminating for urban planners and public works staff. It is literally where the rubber meets the road. Published online by Griffith University.

The article concludes that thoughtful attention to the planning, design and maintenance of places and spaces could minimise current obstacles to using powered mobility devices. These devices are also a low carbon transport option, but if the built environment poses barriers, it will be back to he private car or taxi. 

Pedestrians on Wheels: A new paradigm is a related topic.

From the abstract

Recent research in Australia on powered mobility device users highlights that the built environment does not cater for their inclusion. In this paper, we examine how users are co-producing urban design is performed “out in the wild”.

Electric powered mobility devices face similar legislative and regulatory issues to e-scooters and other niche innovations. The impact of climate change on energy systems is creating momentum for renewable power and smart systems. This will impact decisions and policies around electrified private and public transport infrastructure. It is important that powered mobility devices are not overlooked in planning for inter-modal electrified transport.

National and international efforts to achieve safer and more sustainable “car free” cities need to include design for powered mobility device users. This could potentially provide spaces for greater inclusivity and social integration of powered mobility device users through the design of public and private spaces.

An ageing population will encourage demand for technologies and accompanying infrastructure to facilitate mobility. Given the nexus of legality, energy, sustainability and ageing, it positions this paper’s focus as an integral linchpin to critically informed and inclusive urban design.

Street Smart: A Pedestrian’s View

CUDA Director John Evernden gave a presentation at the UD2020 Webinar, People and Transport. His presentation, Street Smart: A Pedestrian’s View, shows pictures of various situations to show what works and what doesn’t. Most pictures are self explanatory in a PDF of his picture show (with Alt text). This is truly where “the rubber hits the road”. 

Header slide of Street Smart presention.

Accessible journeys: a measuring tool

Four older women using wheelie walkers are crossing the road in single file. Accessible transport measuring tool.Transport planners and engineers are not new to counting pedestrians. But how many of them count the number of pedestrians using a mobility device? This information is very useful in understanding the importance of designing for accessibility. What’s needed is a measuring tool.

A study carried out in New Zealand ran a pilot study for measuring pedestrians using mobility devices. The aim was to develop an appropriate measuring tool and survey template to help with transport planning.

The New Zealand study by Bridget Burdett was carried out in six sites. Twelve categories of aid were included in the count worksheet. Burdett acknowledges that this is not a measurement of disability per se, or an assessment of accessibility for a facility or for transport connections. However it proved to be a reliable tool which can be used more widely.

The interview data were useful in gaining more detail about the complexities of being a pedestrian who uses a mobility device.

The title of the article is, Measuring accessible journeys: A tool to enable participation, and is available from ResearchGate. It has more detail about the methods and applications for the tool in creating accessible journeys.

Abstract

This study set out to demonstrate the feasibility and usefulness of a series of pedestrian counts, including counting the subset of pedestrians who use visibly identifiable mobility aids. The resulting proportion of mobility aid users can then be used as a proxy measure of relative accessibility for each count site.

The study acknowledges the diversity of disability, and the count is not intended to capture all people who identify as having disability of any kind. It was estimated from Statistics New Zealand data that approximately 3% of New Zealand’s adult population uses a mobility aid for travel at any particular time.

This figure includes those identifying as having permanent disability, as well as an estimate to account for those not included in this figure, namely children, people who do not identify as having a disability but nevertheless use a mobility aid, and those with temporary disability requiring use of a mobility aid.

The study identified opportunities to use the tool to remove gaps in the delivery of accessible transportation, across all parts of its system from policy and planning, through design, construction and monitoring. Its widespread promotion will support more objective measurement of inclusion, to inform best-practice infrastructure investment for all.

Editor’s comment: The number of people using a mobility device relative to the population is not the issue in terms of designing accessible and inclusive places. However, for transport planners the tool brings to the fore the need to be accessible and inclusive. 

Complete Streets: Health agencies play a role

Pedestrians are walking towards the camera. They are on a wide walkway. Some people are looking at their phones. They are dressed for warm weather. There are buildings on each side of the walkwayThe Complete Streets concept is about creating a safe place for all road users regardless of their age or ability. Transport and planning agencies usually have control over road and street plans. But public health agencies also have a role to play. Along with other stakeholders, health agencies can evaluate initiatives from a health, physical activity and inclusion point of view. A report from the US gives an overview of strategies and examples of how public health agencies, advocates and practitioners were involved in planning processes.

The report, published by University of Illinois, is titled, “Public Health Engagement in Complete Streets Initiatives: Examples and Lessons Learned”, is 18 pages plus appendices. 

Complete streets should also mean good footpaths. Parking on and across footpaths in Australia is illegal. For people who are pushing strollers or wheeling anything it means going out on the roadway. And not good for people who are blind or have low vision for the same reason. An article on the BBC News website explains some of the difficulties about this issue, especially now that the UK are providing designated places where it is OK now to Two cars parked with one wheel mounting the kerb of the footpathpark on the footpath. A backward step (excuse the pun). The article includes videos showing the problems. 

Automated vehicles: Are we there yet?

Side of an automated vehicle is cut away to show four seats in pairs facing each other.
Image courtesy ABC news.

Australia is lagging behind the rest of the world with electric and automated vehicles, but this isn’t stopping development. Until now, automated vehicle design has focused around a version of the average driver. Automation will change all that. 

Accessibility as well as safety and fuel efficiency can now be included in designs. But at what point should users be involved in contributing to design?  This question is discussed in Towards Life-Long Mobility: Accessible Transportation with Automation

The introduction of autonomous vehicles will happen in five stages. The first stage is basic automation such as breaking, parking and controlling speed. The final stage is where there are no controls as we know them. No steering wheel, brake lever or pedals. Stages 2-4 have intermediate degrees of automation until stage 5 is reached. One of the major barriers to implementation is integrating with existing infrastructure. This means some form of onboard human control, for now at, at least. 

The paper discusses people with disability or difficulties, older adults, and children. Vehicles designed to “themes” would cater for individual needs. An office theme, an entertainment theme, or an adaptable theme to suit specific disabilities. In this case, it could be by offering all information in the most suitable mode, or adapting ergonomics to suit easy operation.  ABC News also has a 2017 article discussing some of the issues.

Ridesharing

A related 2021 article discusses the role of autonomous vehicle ridesharing for non-drivers. Using a participatory approach, the research group checked out the needs of people with disability. They ended up with a list of of user needs that will go into prototypes. It’s not just about the vehicle – it’s about the system for booking and ridesharing. That included web design, vehicle design and how people interact with all of that. 

You will need institutional access to read An Accessible Autonomous Vehicle Ridesharing Ecosystem. But you can see the abstract in the link.

The 2021 Australian Driverless Vehicle Summit went virtual. It was an opportunity to update around 250 delegates on what Australia is doing. The Summit featured examples of autonomous trucks in mining sites, and in defence and freight industries. Clearly there is a lot going on in the background in this field. 

To find out what Transport for NSW is doing on this topic – go to their dedicated website page on connected and automated vehicles.

Artificial Intelligence will be key. But it needs to be more intelligent than some of the typed autocorrections we see today. 

Can you see me?

An orange automated vehicle has eyes that appear to be looking at a pedestrianWorried that a driverless car won’t see or detect you? With a driver you can check to see if they are looking your way, but if there is no driver, that can be a worry. Autonomous vehicles are posing many problems for designers who are grappling with most of them quite successfully.

So for this problem Jaguar has come up with a car with googly eyes. The “eyes” don’t “see” you. However, they can give confidence that you have been detected because the eyes follow you as you cross the pedestrian crossing.

At the 2018 UD Conference Amy Child from Arup gave an entertaining presentation on this topic and other aspects of the move to driverless cars, including the googly eyes. The transcript of Amy’s keynote presentation can be downloaded in Word. 

Mobility as a Service

Graphic of three smart phone screens showing various displays of journey planning.Transportation, whether on the footpath, by bus, train or plane, is not an end in itself. It’s what it allows us to do. The whole journey – the daily commute or the overseas flight, usually takes some joined up thinking. Making our journeys seamless is one of the aims of Mobility as a Service or MaaS. 

MaaS is about integrating various forms of transport services into a single mobility service that is accessible on demand. In other words, an App. But for this to work, a few things have to change. Sharing is part of it. The added benefit is that it offers a real chance to lower our carbon emissions.

Part of the front cover of the AARP discussion paper.If we want to move away from privately owned cars the alternatives have to be as good or better. In the context of autonomous vehicles the idea of MaaS is gaining ground. MaaS combines mobility services from public transport, taxis, car rental and car and bicycle sharing under one platform on a smart phone. It also has the capacity for buy tickets and plan journeys. 

A recent article from The University of Sydney Business School discusses whether MaaS will remain a niche service or whether it can grow into something bigger. Having different levels of service at a range of prices is part of the solution. The biggest hurdle to overcome will be built-in prejudices about using this type of service. But will MaaS be accessible and usable by everyone? There is little mentioned about this in any of the articles.

Accessibility is not just about wheelchair access. People who become anxious in crowded places would benefit from knowing when train carriages are full, for example. But all parts of a service with different operators relies on every one of them being inclusive and accessible. AARP in the United States has a comprehensive look at MaaS in their report, Universal Mobility as a Service

While there is much going on in this space, there is still a lot to work out to make sure inclusion and accessibility is seamless for MaaS to work for everyone. 

Medium online magazine provides a very good overview of MaaS. It explains the different steps we need to take to integrate our transport services. 

 

Save travel time with accessibility

Street with footpath in a new development. Save travel time with accessibility.Improved accessibility saves travel time, and encourages more social activity, particularly for older people. This was one of the findings in a study based on access standards in three countries. Accessibility was also associated with safety and this could have a significant effect on travel behaviour.

It seems that transportation planners should commence their planning with disability access in mind. Then they can be sure the benefits will apply to everyone. Sze and Christensen’s study on accessible transportation compares transport access standards in USA, UK, and Hong Kong. The authors report that  in all three access standards minimum requirements are supplemented with criteria for desired requirements. The paper provides technical information, dimensions and design improvements as well as discussion and conclusions.

The article is titled, Access to urban transportation system for individuals with disabilities. It can be accessed online or by downloading the PDF version. 

Shows the street of a new housing development with driveways for cars but no footpath for peopleEditor’s Note: I attended a symposium on healthy built environments and transportation. The content was largely about cycling and reducing road use by private vehicles. The focus for public transport was on working age people. Footpaths did not rate a mention until I raised it. I was told that footpaths on both sides of the street are not economically viable. Before laying a footpath a study should be done on how much use it might get.

Other studies have shown that lack of good and even footpaths are a major reason older people will choose to take the car for all trips. Yet often, the people with the most time to undertake incidental and social walking are older people as well as non-working parents with prams and people with disability.

From the Abstract

Safe, efficient and accessible transportation is a key component of community integration. This study attempts to review the current practices and guidelines for accessible design of transportation, both access to and within transport facilities, based on the information from the United States, United Kingdom, and Hong Kong. Besides, the effects of accessible design of transportation on perceived level of service, accessibility, safety and travel behavior would be examined. Therefore, good practices of accessible design that could address the needs for all, especially the elderly and individuals with different types of disability including visual impairment, hearing difficulty and reduced mobility, could be recommended. Hence, quality of life of vulnerable group can be enhanced, and community integration will be achieved in the long run.

Curitiba Bus System: Good planning in action

A bus is offloading passengers at a raised tube shaped bus stop. The floor of the bus stop is level with the entry to the bus. Curitiba bus system. Thirty years ago, Curitiba’s forward-thinking and cost-conscious planners integrated public transportation into all the other elements of the urban planning system. They initiated a bus system that focused on meeting the transportation needs of all people. Consequently they claim to have a system that is both efficient and accessible.

While the tube shaped bus shelters seem a little cumbersome being raised up to be level with the bus entry, they shelter travellers from the weather and create a relatively level entry to and from the bus. They also claim that time spent at each stop is less than 30 seconds. Read about the planning of this rapid transport system in southern Brazil. It should be noted that this is not common practice in other parts of Brazil. The title of the article is Curitiba Bus System is Model for Rapid Transit.

A person in a manual wheelchair is entering onto the short yellow ramp into the bus from the tube shaped bus shelter

Woman with a baby stroller using the platform lift to get onto the raised bus stop platform .The bus stop is a tube shaped shelter

Off to work we go. Or do we?

A man holding a boarding pass in his hand along with a bag. You can see the airport in the background.Travelling to work is one thing. Travelling for work is another.  A recent study of Australian university staff who travel for work revealed common difficulties. All participants reported that their disability, whether declared or not, affected their ability to undertake work-based travel. Some of their necessary compromises involved extra cost at their own expense. 

There are four things that make travelling for work difficult for people with disability. They are: the way the current system is designed, stigma and victimisation, self reliance and asking for help. And of course, double the effort that anyone else takes for an event-free journey. These factors also apply to the tourism sector. That’s because academics who frequently travel for work might extend their stay for a short vacation. They might take their family too.

The university travel booking service on campus often asked participants to seek additional information themselves. That’s because it was not seen as part of the service. One participant found it easier to bypass the system and do their own bookings even though they had to foot the bill. Potentially, the system isn’t smooth sailing for others either.

A supervisor told another participant that they couldn’t be an academic if it meant travelling overseas. Booking travel also meant revealing a previously hidden disability. This is a tricky area. Other articles have revealed the reticence to declare a disability for fear of discrimination and disbelief

The article, Negotiating work-based travel for people with disabilities, has some recommendations. They are applicable for workplaces and tourism operators alike.  You will need institutional access for a free read or contact the authors at The University of Queensland.

Abstract

In an ideal world, inclusive travel services would value each person, support full participation and seek to embrace the similarities, as well as the differences, to be found in society. Anecdotally at least, it seems the unspoken truth for many individuals with a disability is that efforts to engage in any form of travel are often thwarted by poor service provision, systemic bias and discrimination.

Using an inductive line of inquiry, this Australian study sought to detail how staff with a disability in the higher education sector negotiated their work-related travel responsibilities. Findings revealed that many felt compromised by current systems and practices with many required to go ‘above and beyond’ that expected of their work colleagues.

The results of the research project serve to inform employers about the often unvoiced challenges employees with disabilities face when meeting work-based travel expectations. The findings also contribute directly to the transformative service research agenda by offering clear insight into how the travel and hospitality industry might be more inclusive of employees travelling for work-based purposes to the benefit of all parties.