With borders opening up and people anxious for a get-away, the tourism industry is set for a boost. However, not everyone will be able to take advantage of new-found freedoms. With no international tourists likely for a while, tourism operators need to make the most of the local market. That means being more accessible and inclusive.
The introduction to the Queensland Government’s guide, Inclusive Tourism: Making your business more accessible and inclusive, begins, “This guide has been developed primarily for tourism operators, to help them:
- increase their knowledge about the market for accessible tourism
- develop strategies to improve the accessibility of their operation to appeal to a wider range of visitors of all abilities and ages
- understand their legal obligations in relation to inclusive and accessible tourism.
The guide also includes information to assist people with disability in planning a holiday. Local government can use this guide to: support and promote inclusive tourism across businesses, festivals, events and public spaces; and to incorporate inclusive and accessible design into their design codes and planning guidelines. Download the guide from the link on the Queensland Government website.
See also the UTS Inclusive Tourism publication explaining the economics of inclusive tourism.