Professor Simeon Keates has been researching aspects of universal/inclusive design over many years. In this article he focuses on how designers can acquire the knowledge and skills to gain information about users and apply it to the design.
Abstract: Designing for Universal Access requires designers to have a good understanding of the full range of users and their capabilities, appropriate datasets, and the most suitable tools and techniques. Education clearly plays an important role in helping designers acquire the knowledge and skills necessary to find the relevant information about the users and then apply it to produce a genuinely inclusive design. This paper presents a reflective analysis of a variant of the “Usability and Accessibility” course for MSc students, developed and delivered by the author over five successive semesters at the IT University of Copenhagen. The aim is to examine whether this course provided an effective and useful method for raising the issues around Universal Access with the designers of the future. This paper examines the results and conclusions from the students over five semesters of this course and provides an overview of the success of the different design and evaluation methods. The paper concludes with a discussion of the effectiveness of each of the specific methods, techniques and tools used in the course, both from design and education perspectives.
Evastina Bjork from the Nordic School of Public Health discusses the concept of UD from the perspective of health and wellnessin this article. She traces the work done in Norway that precedes the landmark document, “Norway Universally Designed 2025” and how it relates to health benefits. Training courses in applying the concepts of UD for professionals were devised and continue to be revised and adapted to keep pace with new learning and updated evidence. Although an academic paper, the discussion about education and training, and application of UD in the health and wellness field is a refreshing perspective.
This excellent video shows how the application of universal design principles throughout the design of the camp facilities and camp activities, including staff attitudes, can bring about the inclusiveness that is the aim of universal design. The camp is run by YMCA on behalf of Sport and Recreation Victoria.
The Queensland Department of Vocational Education and Training has produced a useful checklist for anyone producing written materials or making presentations. The checklist covers all points that should be considered by everyone regardless of whether it is a casual talk with a small group, a flyer to promote an event, a lecture and learning materials for students, or a major conference presentation.
Every Reader a Library, Every Library its Reader: Designing Responsive Libraries for Our Communities
The National Library Board of Singapore is embracing new ways of reading, learning and creating knowledge. Their aim in revamping their libraries is to be inclusive of learning styles as well as being physically accessible.
The Department of Foreign Affairs and Trade stipulates that all overseas aid programs must follow the Principles of Universal Design. They have produced a comprehensive guide to all types of development projects including water, health, education and the built environment. It is useful to see how thinking universally about design can produce such a clear guide to inclusive practice and accessibility.
Abstract: This paper describes a design Charrette conducted in a graduate course on Universal Design (UD), in which students, here professional architects, developed a design project for a public-service centre. The goal of the Charrette was to understand the effectiveness of this type of teaching method to increase the designers’ sensitivity toward UD issues and gain knowledge on participatory processes. The Charrette involved potential users with various disabilities who evaluated the design proposal using tactile maps and other communication media. The Charrette exercise included Wayfinding as an important topic in the design of buildings and urban spaces. Issues related to this aspect were translated into flowcharts as diagrams and tactile representations. The participation of users with disabilities was evaluated. The results showed that the Charrette, as a teaching method, was successful in making the student group examine questions regarding UD. However, the student group continued to be primarily concerned with the design’s formal aesthetic issues, and the process differed little from the traditional “designerly” ways of doing things. An analysis of the participatory phase showed that potential users with visual disabilities had difficulties understanding the design and the wheelchair users criticized various questions of access and barrier-free Wayfinding. Recommendations to improve “design for all” education are presented. To increase the sensitivity of professional designers to issues concerning UD, potential users with A universal design Charrette conducted in an educational setting to increase professional sensitivity of professional designers to issues concerning UD, potential users with disabilities should participate early in the design process, to provide input as the proposal is developed. Introducing a multidisciplinary design team should also be tested to include a larger variety of viewpoints in design decisions. This approach may strengthen the concern for elements of an architectural and urban design that directly affect person-environment relationships.