Media Access Australia has produced a comprehensive quick reference guide for accessible communications. Although the target audience is service providers that deliver support to NDIS participants, it is useful for all organisations that want to make their information accessible. The contents include information on how people with disability access online information, producing and distributing messages, publishing content online, accessible emails, and engaging with social media. Examples of where this Guide may provide useful information include:
Setting up a new computer for a person with a disability.
Formatting internal documents in an accessible way to help employees with a disability.
Creating an accessible website.
Ensuring that people with disabilities can access important social media messages from a service provider.
The original guide was funded by Australian Government Department of Families, Housing, Community Services and Indigenous Affairs in 2013.
The Centre for Excellence in Universal Design in Ireland has a comprehensive Toolkit that takes potential purchasers of IT systems through the process of procurement, inlcuding assessing potential suppliers, and overseeing the successful implementation of accessibility features. It also shows how to build the skills required to manage the accessibility of the resulting system and user interfaces once the set-up phase is complete. This means ensuring that documents staff produce for uploading to the website also meet the accessibility criteria.
To find out how to improve the accessibility of a website, you must find out the current level of accessibility. A web accessibility auditmeasures the accessibility level of your website against accessibility standards. It should lead to a list of actions to make your site more accessible to all users. This useful resource from Centre for Excellence in Universal Design will help demystify the auditing process, and help identify the actions you need to take.
The Norwegian Government has taken the principles of universal design and applied them across all policies to create maximum inclusion. This has the effect of making everyone responsible for inclusion at every level – in the built environment, outdoor areas, transport, and ICT. In 2008, the Ministry of Children, Equality and Social Inclusion, launched its first Action Plan 2009-2013, which sets the goal of Norway being universally designed by 2025. In 2010, Norway amended its Planning and Building Act to include universal design. In 2016, The Delta Centre was given responsibility, and funding, to coordinate the actions in the 2015-2019 plan. This plan is more comprehensive and covers ICT and communications to a more detailed level. This is in recognition of how we are becoming more reliant on digital applications.