Housing Accessibility: A global response needed

Front cover of the publication, Accessibility of Housing.No matter where you are in the world, there is one thing all cultures share in common: a need for accessible housing. There is a gap between what we know about ageing populations and people with disability and building homes that are inclusive.

The Global Network for Sustainable Housing has a handbook that aims to bridge that gap. As a global publication it addresses slum upgrading, large-scale affordable and social housing programs. The handbook provides concepts, policy approaches, practical information and technical tools. It also shines a light on the global importance of developing accessible and sustainable urban environments. It is time to apply these solutions so that we can gradually outgrow access barriers for everyone.

The title of the handbook is, “Accessibility of Housing: A Handbook of Inclusive Affordable Housing Solutions for Persons with Disabilities and Older Persons” and is published by UN Habitat. This publication has some good explanations of how and why universal design principles and approaches should be applied universally. On Page 9 it explains,

“Universal design principles, when properly interpreted, can be a solution for low-cost projects as its main concept is to adapt the design to all users. Therefore, every project can be re-thought under this perspective, the same way low-cost solutions are created to attend to a population’s needs with small budgets. Universal design provides infinity of possibilities as it allows the use of innovative solutions provided by professionals involved in the process. It is important to notice, however, that some disabilities require more elaborated strategies and occasionally the use of accessories (lifts, grab bars, lighting or acoustical signs etc.) than others.”

the Global Network for Sustainable Housing (GNSH) managed by the UN-Habitat Housing Unit.

 

Views of home design by age

A young woman is standing looking out of the window. The room is busy with lots of things on shelves and table tops.The conclusion that younger people look for different design elements in a home than older people is somewhat obvious. However, it is good to have a study that shows this. Surveying people in three age groups, researchers found some key elements that should help designers design across the lifespan.

Younger people have a different design focus because they rarely consider the impact of unexpected events, even ageing, on the functionality of the home. After all, accidents happen to other people, don’t they? And no-one aspires to growing old or developing an impairment or chronic and disabling condition. 

The title of the publication is, “Requirements and opinions of three groups of people (aged under 35, between 35 and 50, and over 50 years) to create a living space suitable for different life situations.” The abstract below gives a good overview of the topic. 

Institutional access is via Science Direct, or a free read via ResearchGate.

Abstract:

The role of this study was to determine which changes people think they need to make in their home in response to getting older. At an advanced age, the likelihood of different limitations, such as vision impairment, hearing impairment, or physical inability, are increased. At present, when faced with such limitations, tenants are often forced to leave their long-term living spaces, as these spaces cannot serve their “new” individual needs.

This transition from the privacy of their home to a new environment is often a painful change. They must leave a well-known environment, as their homes cannot be adapted to their new needs. The aim of this paper is to develop a comprehensive approach for the design of an exterior and interior space which can serve people through all stages of life, particularly in terms of mobility. This means that, even if an unexpected situation incurs changes in an individual’s movement abilities or physiological limitations not only by natural aging, but also according to accidents or disabilities their living space can be adapted to the given conditions.

The results of a survey conducted in Germany and Slovakia are presented. In the survey, respondents expressed their opinion on what they considered important in creating an adaptive environment, considering various life changes. The results of the survey are statistically processed and analyzed by the ANOVA method, a form of statistical hypothesis testing. The results are processed graphically and presented in tables, along with explanations.

The results could be of an interest to the architects and designers of such environments. Based on the results of the survey, studies of possible modifications of flats and houses are developed. These results are analyzed in terms of three age groups: people aged below 35, those aged 35–50, and those aged over 50. People under 35 are considered to be quite young, with different views on life and on the environment. Their priorities typically differ from those of people around 50. People aged 50 more; have been under medical treatment for a consistent amount of time. This group of people is still active; however, they experience different design requirements for their potential home.

Inclusive transit: It’s not the vehicle, it’s the built environment

An older woman using a walking cane walks over a paved section towards the roadway.What is the potential of autonomous vehicles for people who currently don’t drive? And how do public transit organisations get to understand the issues for this group? Answer: ask the potential users. So a focus group study was set up to find out. The researchers found that regardless of the vehicle type, the built environment was a major barrier to using public transport. So even if autonomous vehicles are well designed, if the built environment isn’t accessible, it won’t help as much as first thought. However, transport experts learned that they need to do more work on their policies and strategies to be more inclusive. Title of the article is, “A focus group study on the potential of autonomous vehicles as a viable transportation option: Perspectives from people with disabilities and public transit agencies”. Institutional access is via Science Direct, or you can ask for a free copy from the authors on ResearchGate. The study was carried out in Texas, USA. Abstract: Autonomous vehicle (AV) technology is becoming one of the most promising alternatives to improve mobility for people with disabilities. Nevertheless, how people with disabilities perceive AV as transportation services has not been explored. Also, limited information exists about how public transit agencies comprehend and perceive autonomous vehicle transportation (AVT) services. This study discusses mobility issues for people with disabilities and explores the potential of AVT to serve that population, particularly those with visual impairments or physical disabilities. Researchers conducted six focus groups comprising people with disabilities (N = 23) and public transit service experts (N = 10) in Austin, Texas and Houston, Texas. Each session was audio-recorded and analyzed using conventional content analysis. This study identified people with disabilities’ mobility issues related to: (1) current transit services (including fixed-route and paratransit services) and (2) the quality of neighborhood built environments. Both people with disabilities and transit experts expected that AVT could mitigate current mobility issues, especially in improved built environments. However, participants with disabilities also expressed concerns and anxieties regarding AVT. Transit experts agreed that more targeted strategies would be needed to overcome possible barriers to AVT for people with disabilities. This study provides insights on shaping AVT strategies and policies relevant to improving mobility for people with disabilities.

Videoconferencing: Zoom in to hear

Nine people are shown on a computer monitor.Online communication is great for staying connected, but it is not kind to people with hearing loss. A great blog post gives some excellent tips that everyone should consider when using Zoom. You just don’t know who in your group is finding it difficult to hear. There are two main issues: One is clarity of speech due to inadequate microphone, sitting too far away from the screen, background noise and/or the echo from the room (like the bathroom sound). The other is the delay between sound and vision so lip reading is impossible. And of course, talking across each other because of the transmission delay. The blog post, Making the Most of Zoom, explains how the features can be used to best advantage for everyone to hear what’s going on. For example – how to change the video layout so that the active speaker is the largest view to make lip reading easier. Using the chat facility, lighting, muting when not speaking, and using the wave-hand function to get heard in turn. While this is focused on Zoom, many of the tips can be applied to other online apps and programs. There are links in the article to other resources and Zoom information. You might also be interested in The Conversation article, How to help students with hearing impairment as courses move online

Autism and Building Design

A young girl is wide-eyed with a drooping mouth as is she is about to be unhappy. Autism and building design.If designers are not already thinking about autism, they soon will be, or should be. People with autism have the same rights to functional and accessible spaces as everyone else. In his article Stuart Shell gives an overview of ASD (autism spectrum disorder). He explains why building owners and designers need to include this group, and how it will create great architecture at the same time. 

One in one hundred and fifty children were diagnosed with ASD in 2000. ASD can take the form of extra sensory awareness, and higher levels of anxiety or involuntary responses. However, most autistic people say they have their own way of experiencing the world – it’s not a “disorder”. Shell concludes with a list of design options and different guidelines.

A lengthy but very useful article that includes acoustics, lighting, thermal comfort and material finishes and furniture. There is a list of references at the end for further reading. What Autism Teaches Us About Design is an easy and comprehensive read on an important topic. 

There’s also the easy to read article, How to Design for Autism. Thoughtful design aims to be inclusive, convenient and welcoming. Designing interiors for children with autism makes for good interiors for children generally. Texture, acoustics and lighting features are applicable to the rest of the world when it comes to designing autism-friendly spaces. The architect behind the design of the Center of Autism and the Developing Brain says the key is to be sensitive to light, sight, textures, and sounds. The article can be downloaded from the CoDesign.com website.

A Literature Review

Interest in autism and building design is a growing field, but who is doing the research? A comprehensive literature review looked at research from 1992-2021. This is one for academics and researchers.  The findings can be used to build techniques specific to the themes. Researchers can also discover the most influential publications, authors, and journals in this field to uncover research gaps and fresh discoveries.

Museums and autism 

Hands of two children are over a large bowl with lots of little button magnets. They are experimenting through play.Early Bird quiet sessions are just one of the strategies museums can use to cater for children with autism. Many autistic children have learning difficulties. So thinking about displays and interpretation is their equivalent of accessibility. Autistic visitors can be loyal due to liking routine visits and having an intense interest in a particular subject. When they get older they can become a great asset as volunteers and staff members. You can read more about this topic and successful case studies on the Future of Museums blog, “As we work to increase diversity, equity, inclusion and accessibility among museum audiences and in the workplace, we need to attend to the needs of neurodiverse visitors and employees”. 

Claire Madge wrote the article. She founded Autism in Museums in UK to further understanding. Once again we are reminded that the noise of electric hand driers in the bathrooms can be scary. Answer – turn them off during Early Bird hours.

Universal design as policy and practice

Logo of the APA - white text on a mid blue background.Universal design is commonly expressed using the seven classic principles – listing  and explaining them. But what about universal design policy statements? These are not as common. So it’s great to see a major organisation getting to grips with this. The American Psychological Association (APA) has published its Resolution on Support of Universal Design and Accessibility in Education, Training and Practice. It’s a detailed document and a useful reference for anyone tasked with writing a universal design policy.

For organisations that haven’t thought about a universal design policy, perhaps this document will get you started. Their rationale is well thought out and very well expressed. It shows how universal design is a way to create inclusive practice. An excellent piece of work. 

The APA has an overview and rationale of their position, and the policy document itself – Resolution on Support of Universal Design and Accessiblity in Education, Training and Practice. Both very useful documents and good to see mental health embracing universal design in their education and practice.  Here’s three snippets:

Psychological research has clearly demonstrated the negative impact of limited access, stigmatization, and discrimination. …There is a loss of valuable potential when individuals with diverse needs are not included in all aspects of the community, research, and policy making.

The benefits of full inclusion are not only experienced by those individuals not currently served, but also can be fully realized by the greater society as well. 

Psychologists are in a unique position to promote education on diverse identities and barriers to access and provide clinical services to meet the psychological and health needs of consumers. Therefore, it is important that psychologists have a model that incorporates universal design in education, training, and provision of services.

 

Interior design for better hearing

Interior of a room showing a white sofa with right angled sections.Sooner or later most of us will lose a portion of our hearing – some to the point where it affects our everyday life. How to design inclusively for people who are hard of hearing is the topic of an article in ArchDaily. It lists six design tips and outlines features that can assist people to work and socialise more easily:
      • Interior layout and visibility
      • Brightness, light and reflections
      • Multisensory spaces
      • Acoustic optimisation
      • Materials, objects and new technologies
The article, Architecture for People with Hearing Loss: 6 Design Tipsconcludes with: “In short, a truly inclusive design does not always necessitate hyper-awareness of special considerations, but can simply mean incorporating needs that tend to be basic for everyone, regardless of their physical conditions.” There are links in the article to other resources. Deafness is a major cause of social isolation and inability to work effectively. Hearing aids are only a partial solution – that’s because they amplify all sounds including background noise. Being able to see the face of someone talking is a great help. Captioning of live events and videos is a must for taking in information and enjoying the plot of a movie.   

Just and Fair Design

How can design be fair to everyone? Is it even possible to design for everyone? The authors of Just Design argue that justice and fairness in design is not about the output but about the process. Inclusion is more about the social context rather than the design of a particular thing.

The authors’ arguments are not new to practitioners and advocates of universal design. They understand the context of inclusion is also about the participation of users with a range of disabilities.

A woman in a powered wheelchair and a man in a mobility scooter enjoy the pathway.

Discussions and decisions between different users help solve the fairness issue. So their argument that making things inclusive can end up still excluding some people while true, is not well encapsulated in some of their examples. The example of a museum entrance below is thought to be universally accessible. However, users tell another story.

Note on the image of a stepped entry: Sometimes called “stramps” – a mix of steps and a ramp are the opposite of accessible and universal design. There are no safeguards for wheelchair users who run the risk of running over the edges as the ramp section is not clear. It does not comply with Australian legislation. 

Museum entrance with steps and ramp integrated. The tiles are a light colour and the way the light falls the whole thing looks very confusing. Architecture and disability.

Integrated steps and a ramp so they cross over each other is an obvious nightmare for someone who is blind, or has perception difficulties, or needs a handrail on all steps. A consultation with users would have produced a different design solution that would be considered fair. They then add the example of a child’s wheelchair – an item that is by its very nature a specialised design. This device cannot fall under the universal or inclusive design flag, but it does allow participation and inclusion in environments designed to accommodate wheeled mobility devices.

Understanding user feedback mechanisms

It is not clear whether the authors understand the role of user feedback and the iterative nature of designing universally. The aim of authors’ discussion is to propose a theory based on justice and fairness of universal and inclusive design. Their references include the thinking of product designers, as well as built environment designers.

The article, Just Design is by Bianchin and Heylighten and is available from ScienceDirect. An interesting, if long read, for anyone interested in the philosophy underpinning universal design and inclusive practice. A similar discussion by the same authors is, Ethics in design: Pluralism and the case for justice in inclusive design.  Also, Fair by Design. Both available for a free read on ResearchGate.

And then there is another aspect of justice – access to the court process and legal proceedings.

Equitable access to justice in courts

Justice systems and courthouses are scary at the best of times – even when you haven’t done anything wrong. The processes and places are foreign to most of us. Interacting with the justice system is very stressful – even more so for people with any kind of disability. It’s the same for people who come from a migrant community. Equitable access to justice is yet to evolve.

The relatively new Brisbane Courthouse has attempted a degree of accessibility. However, much of it is compliance-based and added as an afterthought. This image is of the judges bench in the Supreme Court.

This new courtroom has timber backed seats and a long timber desk that seats the justices. A abstract painting covers the wall behind the bench. Daylight comes in through large windows.

This image of the defendant’s dock shows a ramp entry. However, when the door is opened the fittings block the entryway.

Brisbane court room showing the glass surround for the accused dock.

The newly published guidelines for access to justice for persons with disabilities is available on the United Nations Human Rights web page. It gives the background and a summary of the consultation process. The title of the document is, International Principles and Guidelines on Access to Justice for Persons with Disabilities. The document was developed in collaboration with disability rights experts, advocacy organisations, states, academics and other practitioners. There are ten principles, each with a set of guidelines for action.

Ten Principles for people with disability

  • 1. All persons with disabilities have legal capacity and no one shall be denied access to justice on the basis of disability.
  • 2  Facilities and services must be universally accessible to ensure equal access to justice
  • Children with disabilities also have the right to appropriate procedural accommodations.
  • 4  People with disability have the right to access legal notices and information in an accessible manner on an equal basis.
  • People with disability are entitled to all substantive and procedural safeguards and States must provide the necessary accommodations to guarantee due process.
  • 6  People with disability have the right to free or affordable legal assistance. 
  • 7 People with disability have the right to participate in the administration of justice on an equal basis with others. 
  • 8  People with disability have the right to report complaints concerning human rights violations and crimes and be afforded effective remedies. 
  • 9  Effective and robust monitoring mechanisms play a critical role in supporting access to justice for people with disability. 
  • 10  People working in the justice system must be trained on addressing the rights of persons with disabilities, in particular in the context of access to justice.

Gay neighbourhood: an urban typology?

Three young men lead a street march with rainbow banners. It's a gay pride event. Gay neighbourhoods are like any other neighbourhod.Last century lesbian, gay, bisexual, transgender (LGBT) individuals felt the need to band together for safety in numbers. Some argue that successive human rights legislation has lessened the need for this to continue. Or has it? The notion that gay neighbourhoods are no longer needed is premature. Other neighbourhoods based on ethnicity or socio-economic factors haven’t completely disappeared.

Post-gay, post-binary

Bitterman reflects on what he describes as a transitional stage towards a post-gay, post-binary era. He examines some possible reason for the lack of urban research on this topic in recent years. 

Alex Bitterman discusses the lack of academic documentation and research on gay neighbourhoods. These neighbourhoods will likely continue and be important to future generations of LGBT residents and families. He argues that they are neither dying nor flourishing – just existing – in the same way as any other typology. Gay neighbourhoods will also need to adapt to other trends such as gentrification and affordability. The notion that gay neighbourhoods are self-sustaining, or that they are diminishing is erroneous. 

Bitterman concludes his essay; “Through unglamorous scholarly inquiry, the true account of the evolution and trajectories of gay neighbourhoods will be revealed. To better understand the longitudinal progression of gay neighbourhoods, researchers should endeavour to differentiate between well-established gay neighbourhoods and emerging gaybourhoods, carefully studying the trends and demographics that lead to shifting LGBT populations and changes in gay neighbourhoods. This evolution, occurring in plain sight but largely undocumented, is LGBT history in the making and the opportunity to chronicle these unique and important changes is ours to lose.”

The title of the essay is, Rainbow diaspora: the emerging renaissance of gay neighbourhoods.

 

Draft Urban Design Guidelines for Regional NSW

Street scene showing level footpath, shade treas, shade umbrella and lots of seatingRegional and rural areas of NSW have a higher percentage of older people, particularly in areas popular with older tree-changers and sea-changers. So the draft Urban Design Guidelines for Regional NSW should take this into account. The seven objectives in the draft guidelines are: Better Fit, Better Performance, Better for Community, Better for People, Better working, Better value, and Better look and feel. They are explained in detail and will typically apply to the public realm, town centres, infill developments, and greenfield developments. This 90 page guide also includes a useful profile of each region. The website has a FAQ sheet and a webinar on good urban design in the regions.  

Each of the design objectives would benefit from an overlay of universal design concepts. The document explains that “Design draws together many fields of expertise … [with] often competing requirements … that meets the needs of many and diverse groups”.  A universal design approach automatically draws these groups together. However, such an approach is left up to individual councils.

Note: These draft guidelines were open for public comment during 2018-2019, but they are still in draft form.