Category: Policy and Policy Development

Research ethics and inclusion

The rules of research ethics are to make sure people who are the subject of the research are protected from harm during the research process. This can mean leaving them out of the research project because the ethics approval process is so onerous. So who decides which groups are ‘vulnerable’ group and those that are not?

Vulnerable groups involve people considered susceptible to coercion or undue influence in a research setting. They may be people who are incapable of understanding what it means to participate in research. Or they might not understand what constitutes informed consent.

A graphic of a group of people including a wheelchair user.

Individuals considered vulnerable might have a diminished capacity to anticipate, cope with, resist, and/or recover from the impact of a natural or constructed hazard. Vulnerable groups may also consist of individuals who are unable to care for themselves and/or may have an increased chance of suicide, self-harm, or the likelihood of harming others.

A Sage special issue on research methods looks at the various issues relating to researching vulnerable groups. The open access issue is titled, Ethics and Consent in Research with Vulnerable Participants. There is good advice here.

In some cases, involving the people from the nominated vulnerable group to be part of the research team and the processes is another way to conduct the research. See the section on Co-design Processes for more.

Informed consent

How do you know when the participant really understands consent to participate? An article titled, Obtaining Informed Consent of Vulnerable Populations for Participating in Social and Education Sciences Research, looks at the issues.

From the abstract: Obtaining informed consent is the foundation of ethics in clinical research involving human participants. The “Common Rule” identifies “vulnerable subjects” as “children, prisoners, individuals with impaired decision-making capacity, or economically or educational disadvantaged persons.”

This article explores a pragmatic approach for Institutional Review Boards to review research protocols involving individuals with disabilities and/or those who are educationally-disadvantaged as study participants. As a direct result, we formed a process for obtaining informed consent of vulnerable participants in social and education sciences research.

Navigating ethical challenges

Mary Quirk brings an “Inclusion as Process” approach to ethical issues in her doctoral study involving people with disability. Her article is based on a case study where she relates her experience in the first person.

In her doctoral research, Quirk adopted Universal Design and Universal Design for Learning approaches as a way to engage in inclusive research. The aim was to facilitate the voices of people with disabilities in education during the COVID-19 Pandemic.

Graphic of seven human figures wearing casual clothing standing up from their chairs and looking upwards to the camera. Building inclusive research capacity.

The title of the paper is, How to Adopt an “Inclusion as Process” Approach and Navigate Ethical Challenges in Research. Also available through Sage Publications. Mary Quirk is based at Trinity College Dublin, Ireland.

From the abstract

The case study explains “Inclusion as Process” as an approach to research. It discusses ethical implications of relevance to educational and other researchers. In particular, it examines the application of Universal Design (UD) and Universal Design for Learning (UDL) thinking in research and how these approaches relate to these individual yet interdependent themes. Finally, the case study outlines an “Inclusion as Process” framework to guide inclusive research.

Is software design gender biased?

How much does software design impact the way women and men perform tasks? Seems there is a gender bias. A study found the amount of thinking required (cognitive load), aesthetics, and emotional design could affect task performance. The level of usability, however, has little significance when it comes to gender.

Gender is not factored into the design for usability or performing tasks. Female users are poorly represented in software development which means males are designing for themselves.

A woman is sitting in front of a computer screen which is displaying code. Other computer hardware is on the desk.

Language processing and visual perception are notably different in females and males. Technology applications usually need additional cognitive processing determined by emotional perception. They also need retained working and memory details. So if men are the ones designing software, they will build in a bias towards their cognitive strengths. Consequently, women deal with increased cognitive load when using software applications.

Reducing gender bias in software design

The study introduces the key theories and the study design. Twenty-three females and seventeen males were participants in the study. Statistical analyses support the findings. Cognitive load and emotional design was found to have more of an impact than aesthetics for females. Consequently, software design should aim to reduce cognitive load. Men were not significantly impacted on either variable indicating the design suited their them – hence the bias.

Stereotypes have a major role to play so particular colour schemes, icons and language are ineffective. Minimalist design principles are recommended to minimise distraction to keep attention on the task. Another recommendation is to make it clear what the next step in the task is the sequence. The key point is to integrate psychological and biological differences into technology applications.

Most software designers are men, while women are usually linked with the aesthetic aspect of software design.

Rows of computer code are laid over the face of a woman. representing accessible software.

The title of the paper is, Is software design gender biased? A study on software-design effect on task performance. This study is a step toward debunking previous assumptions that explain female task performance. The author makes a note about gender diversity.

From the abstract

Software design is critical to the development of software, but literature suggests a gender bias. This bias might be causing differences in task performance between males and females.  Applying cognitive load theory, emotional design theory and Aesthetic-Usability Effect we explore the differences between women and men.

The study was performed on two groups that possessed comparable educational backgrounds and professional experiences. The investigation encompassed two tasks aimed at evaluating performance in both professional and domestic contexts.

The study identified disparities among females, including high perception of cognitive load and lack of emotional design. It emphasizes the importance of incorporating phycological cognitive differences in design and ensuring inclusive design personas in software development.

Addressing the cognitive and emotional aspects of software design will reduce task performance discrepancies. It shifts the misbelief that task performance discrepancies are attributable to gender-based intellectual differences, rather than deficiencies in software design.

Overcoming bias in AI

Artificial Intelligence (AI) is entering our everyday lives with increased speed and sometimes without our knowledge. But it is only as good as the data it is fed, and the worry about bias is a concern for marginalised groups. AI has the potential to enhance life for everyone, but that requires overcoming bias in AI development. In his article, Christopher Land argues for more advocacy and transparency in AI.

The power of machine learning comes from pattern recognition within vast quantities of data. Using statistics, AI reveals new patterns and associations that human developers might miss or lack the processing power to uncover.

A background of computer code with a female face overlaid. Overcoming AI bias.

Designing for the average is fraught with problems. Statistical averages do not translate to some kind of human average. That’s because statistics don’t measure human diversity. That’s why AI processes are at risk of leaving some people behind. But in gathering useful data there are some privacy issues.

AI shows great promise with robot assistants to assist people with disability and older people with everyday tasks. AI imaging and recognition tools help nonvisual users understand video and pictures.

Christopher Land outlines how AI and machine learning work and how bias is introduced into AI systems if not prevented. He also has some recommendations on strengthening legal protections for people with disability. The paper is not technical. Rather it explains clearly how it works, where it’s used, and what needs to be done.

The title of the article is, Disability Bias & New Frontiers in Artificial Intelligence. The “Black Box” issue is explained and the need for a “Glass Box” is presented.

From the abstract

Bias in artificial intelligence (AI) systems can cause discrimination against marginalized groups, including people with disabilities. This discrimination is most often unintentional and due to a lack of training and awareness of how to build inclusive systems.

This paper has two main objectives: 1) provide an overview of AI systems and machine learning, including disability bias, for accessibility professionals and related non-development roles; and 2) discuss methods for building accessible AI systems inclusively to mitigate bias.

Worldwide progress on establishing legal protection against AI bias is provided, with recommendations on strengthening laws to protect people with disabilities from discrimination by AI systems. When built accessibly, AI systems can promote fairness and enhance the lives of everyone, in unprecedented ways.

Diversity and inclusion in AI

An Australian book chapter takes a comprehensive and practical approach to how equity and inclusion should be considered throughout development. This should be done at both governance and development levels by applying inclusive design and human-centred design to the AI ‘ecosystem’.

The title of the chapter is Diversity and Inclusion in Artificial Intelligence.

Inclusive language tips

Amnesty International has created a list of five inclusive language tips that puts the person first rather than how society defines them. The five elements are pronouns, gender, First Nations Peoples, cultural diversity, and disability. The aim of this list is to help create a culture of respect and inclusion.

“Inclusive language is language free from words, phrases or tones that reflect prejudiced, stereotyped or discriminatory views of particular people or groups.”

A mosaic of many different faces and nationalities. Use inclusive language.

How people use pronouns for themselves and others has changed significantly in recent years. If you are not sure what someone’s pronoun is, ask respectfully and preferably privately. Avoid ask “What pronouns do you prefer?” because their pronouns and identity are not a preference.

The list of tips gives examples of language to use and avoid in relation to gender-specific terms. Many of these are commonly understood now.

The section on First Nations Peoples has a longer list of language to avoid. A lesser known aspect is using generic terms that excludes the lived experiences of Aboriginal and Torres Strait Islander Peoples. Comments such as ‘all Australians have access to quality medical care’ excludes their lived experience.

More than 30% of Australia’s population was born overseas. Asking where a person is from can make them feel set apart from others. Avoid referring to their ethnic or racial background unless there is a valid or legal reason for doing so.

The section on disability and accessibility covers the usual material. Avoid language that implies heroism or victim status. If it is not necessary to acknowledge that a person has a disability then don’t mention it. A list of language to use and avoid is included here.

There are more detailed language guides for people with disability on this website. See Reporting Disability Issues in the Media, and Language Guide for Journalists and Others.

The title of the blog article is 5 Inclusive Language Tips You Need to Know About. Of course, people can fall into more than one of the five groups. Take care not to miss one while focusing on another.

Accessible Sydney Opera House

Access for people with disability was unheard of when Sydney Opera House was designed in the late 1960s. It’s complex and unusual shape caused delays until it’s opening in 1973. In the 2020s the same complexity meant a lot of creative design work to create an accessible Sydney Opera House. And to do it in a way that maintained the integrity of the original design.

The commitment of the Sydney Opera House to the vision of “The People’s House” is clear. The creative design work shows that complex heritage buildings can be accessible to all. This design work is evident on the Sydney Opera House’s website section on accessibility.

Even if you aren’t planning to visit the Sydney Opera House, the information is an exemplar of how to make all visitors feel welcome.

Syney Opera House taken from a ship at sunset - the House glows yellow and orange

The webpage has clearly organised information on accessible performances, getting there, and getting around the precinct. There are separate sections on vision and hearing, mobility, and access programs. There are four videos to help visitors find their way around the building and precinct. The website also has access maps for the four main areas of the building.

Accessible journey videos

The section on accessible journeys is particularly interesting if you’ve never been to the Sydney Opera House. You get to see the inside of the building with the fly-through videos as well as finding your way around. Access from the underground car park does not take you directly into the building. Consequently, when the place is busy, finding the way to the foyer might be confusing. The video clearly shows where to park and how to get to the foyer.

A really good example of how to make visitors feel welcome at any venue or destination. This type of information can be a deciding factor in whether to go to an event or a visit a building.

How many steps at the Sydney Opera House?

A previous post featured a list showing how many steps visitors need to climb to various parts of the building. It also shows the complexity of overcoming the many stairways in the refurbishments. However, this list is no longer as relevant as all areas are now accessible. Consequently, the Sydney Opera House has removed it from their website.

A page from the Sydney Opera House theatre access guide showing the steps to and from the Joan Sutherland Theatre. How many steps.

The aim of the guide was to help patrons decide which seats are best to book for the greatest convenience. It also helped with traversing such a large building, especially if you are not familiar with it. 

Nevertheless, it would be interesting to know how many other venues in Australia have this type of guide – not just a standard access guide, which is usually for wheelchair users, people who are blind or have low vision, or are deaf or hard of hearing. Knowing how far you have to walk and how many steps is important for non wheelchair users and people accompanying wheelchair users.

 

 

Shaping perceptions of ageing

An interesting finding in a report on ageism is that there is a lack of people willing to talk about older people and ageing. That is, compared to other interest groups. I wonder if this is true. Or is it part of the general stereotyping or prejudice that the report has highlighted? Are age advocacy groups and researchers invisible as well? The report is about perceptions of ageing.

“It is vital that older people are humanised and valued in mainstream culture, with their voices amplified, and the issues they face told in an accurate and balanced way.” Robert Fitzgerald AM, Age Discrimination Commissioner

A child is kneeling down by the side of a lily pond. Her mother on one side and her grandmother on the other, also kneeling down. Grandfather is standing behind watching them.

Although the Human Rights Commission’s report is about older people, ageism can happen at any age. Young people are just as likely to experience ageism as well. Demographers and marketers divide the population into segments, which isn’t helpful especially when assigning specific characteristics to each group.

The executive summary of the Human Rights Commission’s report begins with a good explanation of ageism:

“Ageism refers to the stereotypes (how we think), prejudice (how we feel) and discrimination (how we act) directed towards people based simply on their age. Ageism remains pervasive and normalised … it is one of the most socially accepted forms of prejudice in Australia.”

Four older men wearing hats sit at a square table in the park.

The media shapes perceptions

Demographers and marketers aside, the media plays an important role in reflecting and shaping how older people are perceived. Finding appropriate experts to talk about older people, and not just ageism, is key. But they have to be aware of their own stereotyping too.

The late Stella Young called out “inspiration porn” for people with disability. We must do the same for older people. Anything that a younger person can do should not become an inspirational story when an older person does it. It might be a human interest story for the media but it reinforces stereotypes albeit positive.

Conversely, older people are more often portrayed as a burden on society. Stories reflect the deficit model of inability, incapacity and vulnerability. Terms such as “the elderly” immediately stereotype everyone over a certain age as all being the same. However, the term “elderly” should not be confused with respectful term “elders” used in Indigenous communities.

Three opportunities for action

No experts: The reports suggests the media and the age sectors should get together to address the expert and advocate gap. Reshaping the narrative on ageing is a must.

Training: The best way to address the gap in media education and training is by the media co-designing training with advocates of older people. The age sector can also support and inform editorial practices on age-related reporting.

Community education: A communication campaign for the broader community is another key opportunity for change. More accurate and diverse representation of ageing as well as the coverage of different age groups is essential.

The title of the report is, Shaping Perceptions: How Australian Media Reports on Ageing (2024). You can download the full report of 46 pages, or the Summary report from the Human Rights Commissison web page.

Front cover of the report. Shaping Perceptions: How Australian Media Reports on Ageing. By the Human Rights Commission.

The full report has some interesting and revealing comments by journalists, producers and editors. Their take on the subject of the lack of experts able to speak to the media is especially enlightening.


Older people in the media

Words matter. Our perceptions, beliefs and attitudes are shaped by the words we see and hear. The media relies on words for their work which has the power to influence, uphold or denigrate. Journalists must check their words for perpetuating stereotypes that harm, albeit unintentionally. The ageing sector must do the same. Yes, even older people perpetuate stereotypes in the language they use too.

The Australian Human Rights Commission has produced a report on how the media reports on ageing and older people.

“How we view the world and those around us is largely shaped by what we read, what we hear and what we watch. Media informs how we see
and treat others, and even how we see and treat ourselves.”
– Robert Fitzgerald AM, Age Discrimination Commissioner

Front cover of the report. Shaping Perceptions: How Australian Media Reports on Ageing. By the Human Rights Commission.

Ageism is one of the most socially accepted forms of prejudice in Australia. The media industry and the age sector must improve the accuracy, quantity and quality of coverage of the issues.

Image from the report showing a bank of screens and monitors and a woman sitting looking at them. There is a keyboard on the desk.

In the video below, Robert Fitzgerald explains that the overwhelming portrayal of older people is in the negative. This is particularly so when talking about health and aged care. The framing is that of a burden on society without recognising how this language impacts older people themselves. It also impacts policy-makers and private enterprise when it comes to providing goods and services.

Positive portrayals can also stereotype

The media and marketing professionals like to segment the population into age groups. They assume people in these age groups all have something in common or behave in a particular way. They also assume that each group is different from each other and have little in common. This is stereotyping. Even positive stereotyping is harmful especially when pitting older and younger cohorts against each other.

Highlighting a few prominent older Australians as being highly productive or contributing to society is portrayal by exception. It is only their age that makes it a story. For example a woman of 90 years, usually described as a “grandmother” taking a parachute jump. The only other time parachute jumpers make the news is if their parachute failed.

Ageing is not a charity case any more

Ageing and aged care left the charity model last century, but some aspects linger on. For example, special weeks or international days for older people only serve to perpetuate stereotypes and patronise. Stereotyping behaviour is difficult to overcome – it’s ingrained into our culture.

Key findings from the report

There are known and real issues with Australian media portrayals of ageing and older people. The prevailing narrative is of decline, frailty and vulnerability. Their everyday lived experience is invisible to the media.

Australian media representations reflect a broader mainstream culture that undervalues older people. Their issues are often regarded as ‘less than’ those affecting other groups.

The culture of undervaluing older people underpins media industry drivers. Some of these briefly include:

  • Lack of access to subject matter experts – people who can speak on ageing
  • Invisibility of age withing the diversity and inclusion space
  • Time, resources and lack of experienced journalists
  • Business drivers and ‘click bait’ nature of reporting especially around intergenerational tensions.
An older woman sits in an armchair. She is wearing a purple knitted jacket and is smiling into the camera. Ageing is ordinary.

The report reviews current knowledge and evidence on age and ageing and the way Australia media presents it. The title of the full report is, Shaping Perceptions: How Australian Media Reports on Ageing. There is also a summary report with the findings and opportunities for change. Even advocates for older people can fall into the trap of using language that patronises or emphasises ‘specialness’.

See also Ageing is ordinary and also Ageism, Attitudes and Stereotypes.

Spaces for all ages

Urban landscape with shade trees and lots of casual seating with people sitting.

Viewing older people through the prism of health and disability ignores their continuing contribution to society.  The 2015 Intergenerational Report talks of the ‘three Ps’ – population, participation and productivity. But where is the fourth P – policy? 

Emily Millane discusses the issues of ageism, employment and social participation in a percapita report. She asks, where is the fourth P, policy, and argues we need policies to overcome age discrimination in all its forms. This includes the design of public spaces, parks and streets. Urban design plays an important role here. It needs to capture all ages and foster interaction between generations. This strategy might be easier than changing community attitudes in the short term.

Older people are considered lesser value than others – something highlighted by the Royal Commission into Aged Care. By perpetuating the idea of being less capable or being a burden on society affects attitudes that are hard to shift. It also affect attitudes older people have about themselves.

The report is titled, Spaces for All Ages: policies for an inclusive Australia.

This report follows on from The head, The Heart and The House. 

A public toilet is a human right

Most people can stall their hunger or thirst for a while, but some people find their bladder and bowels are more demanding. Access to clean usable public toilets are essential for everyone, but their designs are often lacking.

Joe Manton writes about the issues of gender inclusive toilets in the Spring 2024 issue of Access Insight.

All gender restroom sign. Black background with white text and icons.

A previous post discussed the assumptions underpinning the assignment of gender neutral toilets. Manton provides a more detailed perspective using the lived experience of people. Here is a sample of the topics covered. 

Toilet anxiety and security

Public toilet anxiety can arise for different reasons. For some it is a phobia about being able to use the toilet or being too far from one. For others it’s a fear of having an accident in public, other people hearing you, cleanliness, or sharing a space with others. 

Gender diversity

People who are gender diverse often lack access to a safe public toilet. They can be ridiculed, abused, threatened or assaulted if they use single gendered toilets. Consequently, something as basic as going to the toilet can cause increased levels of anxiety and depression.

When forced to use all gender toilets, women feel unsafe, and men feel constrained in their interactions with women in this public space. Social and cultural perspectives also impact the way people feel about using public toilets. 

Toilet wait times

The USA Potty Parity movement says that in busy facilties, women can wait up to 34 times longer than men. They also have to spend more time than men. Time to remove clothing, and at times, deal with feminine hygiene, see to children or help an older relative.  

What the standards say

The current status of the National Construction Code includes mandated requirements for sanitary facilities. Depending on the building classification it includes, male, female, ambulant male, ambulant female, unisex accessible, and accessible adult change facilities. 

There is no mandated requirement for all gender toilets, baby change areas, and assistance animal relief areas. 

Manton argues that there is convincing evidence to retain separate male and female toilets. Being trans or non-binary is not a disability and some feel uncomfortable about using an accessible toilet. It also signals to others that their identity is in some way a disabling condition. In a way, it is, because without suitable facilities they are disabled by design. 

Unisex accessible toilets

The number of unisex accessible toilets in buildings according to the Construction Code is based on disability. It does not account for the number of other people who need to use this facility. Often a baby change table is installed, so parents with prams and small children also use them. 

Manton provides detailed information in the article about standards and discusses all gender toilets in detail. She also covers toilet design considerations and proposed amendments to the Construction Code. 

The title of the article is, It’s a Right to go to the toilet – Not a Privilege. This is an update to the previous article in 2021 All gender toilets: We just want to go to the toilet.

A gender neutral toilet sign with a graphic of the top half of a person and a graphic of a wheelchair user. The text says this facility is for everyone.See also the excellent discussion by Nicole Kalms and Laura McVey in Commentary on Let Us Pee.

They argue “the proposed legislative changes for the provision of ‘all gender’, ‘gender-neutral’ or ‘unisex’ toilets operate under an incorrect assumption that gender neutrality will lead to greater inclusion”.

Books on inclusive design

This post features four books on the topic of inclusive design, accessibility and social justice.

Living Disability: Building Accessible Futures for Everybody is a book of essays written by Canadians with disability. It expresses their lived experience, their battles, their advocacy.

Front cover of the Living Disability book. It has an abstract background with black text.

The book is about being disabled in public and the privilege of having a private place to call home. It provides cross sectional views from colonialism to cycling, and from art to recycling. The style of writing is engaging and carries the reader through vibrant perspectives on disability justice and urban systems. Order from Coach House Books, or other booksellers. 

Design for inclusion conference papers

Design for inclusion: Accelerating Open Access Science in Human Factors Engineering and Human-Centered Computing is not just about computing. It includes papers on museums and cultural heritage, recycling, product design, urban mobility, vehicle design, door designs, map design, inclusive gaming, inclusive web design.

Front cover of the book of conference proceedings on Design for Inclusion.

This open access book of conference papers addresses age-friendly environments, disability, dementia, learning systems, clothing, digital media and more. Many really interesting papers from around the globe.

Of topical interest is a paper by Satoshi Kose, a well known Japanese academic on the legacy of their 2020 Games. Kose expressed his concern about accessibility in 2016 and in 2024 he reviews the progress or lack thereof. The title is, How far has Japanese accessibility improved with Tokyo 2020 Olympics/Paralympics?

Humans and the planet

Flourish by Design is a book about designing for a better tomorrow. The book explores the difference that design can make for people, organisations, and the planet.

The editors are so keen for change they have made it open access.

Front cover of Flourish by Design. A bright green background with black and white lettering.

Flourish by Design has 32 chapters covering a diversity of design ideas and issues. “Design impacts everyday life, shaping the way we engage with the world and those around us. This is not simply limited to the ‘us’ as human beings but also the many other species we share the planet with.”

Everyone needs low carbon designs

Building for People: Designing Livable, Affordable, Low Carbon Communities. Architect and ecodistrict planner Michael Eliason makes the case for low-carbon ecodistricts drawing from his experience working in Europe and North America.

Front cover of the book building for people.

Eliason shows the potential for new climate-adaptive ecodistricts that address housing shortages while simultaneously planning for climate change. Ecodistricts incorporate social housing, invest in open space, and have infrastructure that adapts to climate change. Eliason also looks at public health, livability, climate adaptation, and quality of life are interconnected. Full-color photos and illustrations show what is possible in ecodistricts around the world.

Co-designing policy change

England, in post-Brexit mode, has taken a bold step in assessing the practicalities of co-design for broad policy change. However, national policy making systems are not structured for such a democratic process. Consequently, co-designing policy is a new challenge for the civil service. So this study of co-design for Environmental Land Management schemes is an important policy step forward.

Analysis revealed a mismatch between the principles and practices of environmental land management and co-design.

Policy co-design requires changes in government institutional cultures and practices.

A man in a checked shirt and a cap is standing in a bare field with a tractor in the background. He looks like a man on the land - a farmer.

This example of co-design processes is both broad and complex. The policy is about phasing out direct payments made to farmers and land managers. It’s also about creating a different system that aligns with other policy goals such as zero carbon emissions.

The Government’s co-design policy puts the responsibility on policy makers to be open to new ideas and ways of working. However, open policy making across the public services is not well defined. It seems the concept of open policy making has failed its commitment to less powerful groups. Indeed, it has given rise to involving the private sector elite experts.

Some of this failure is due to budget cuts across the public sector. Experienced staff were lost and then replaced with “experts”. Consequently, staff prefer the old consultation methods which are quicker and cheaper to run. Co-design methods, when done well, take more time and resources.

Three of the key challenges were:

  • lack of shared decision making in empowering stakeholders
  • confidentiality requirements causing barriers
  • insufficient transparency in how stakeholder views were used, or not
An aerial view of a farm with hedged square fields of green grass. One field has sheep grazing. There are three buildings with grey roofs.

Co-design for long term objectives

This important study highlights the need for ongoing commitment to long term policy development using co-design methods. It also highlights the importance of co-design for longer term objectives that need culture change to be effective. Without culture change the sustainability of the scheme or policy will be compromised.

The title of the paper is, Ideals and practicalities of policy co-design – Developing England’s post-Brexit Environmental Land Management (ELM) schemes. This is a significant piece of research with many lessons for policy makers and others involved in co-design processes. It goes beyond the co-design methods for individual projects, to broad-based policy aimed at long term outcomes and culture change.

Future of co-designing policy change

To enhance co-design methodologies the focus should be on refining and expanding them to ensure applicability across diverse policy domains. The role of emerging technologies could offer some assistance in different ways to facilitate co-design methods. The complexities of power dynamics and their impact on policy outcomes is another important factor to consider.

“This could be more achievable if policy-makers prioritize capacity building among stakeholders to facilitate their active participation in co-design processes. Providing training and resources to community members, especially those from underrepresented groups, will empower them to contribute meaningfully to policy development.”

Houses of Parliament in London showing the clock tower of Big Ben from the River Thames.

From the abstract

There are few examples of where co-design has been applied to active policy development on a large scale. England’s post-Brexit Environmental Land Management (ELM) schemes offers a fascinating ‘laboratory’ to analyse how co-design at this scale works in practice. 

This paper offers the first in-depth empirical assessment of the process from the perspectives of both the policy makers and stakeholders. We provide critical insights on ‘pragmatic’ applications of co-design to active policy development. We reflect on what this tells us about the wider processes of policy development that may need to change. That is, if we want to accommodate this more ‘democratic’ approach.

Our analysis identified key barriers to co-design and revealed a mismatch between the principles and practices of ‘co-design’ in the initial development of ELM.

Challenges were: 1. A lack of shared decision-making and empowering stakeholders to contribute to problem-definitions. 2. Confidentiality requirements that introduced barriers to information-sharing. 3. Insufficient transparency and feedback on what happened to stakeholder’s contributions in terms of policy development. 4. An absence of detail on the schemes, including proposed approaches, payment rates, advice, baseline measures, the kinds of ‘outcomes’ expected, and monitoring mechanisms. 5. A repetition of themes that participants had already discussed. 

Many of these mismatches may be common to other policy arenas. We argue that improved application of policy co-design in government will rely on wider changes to political processes and the institutional culture and practices within the civil service.

Race & Racism: Myths, Misconceptions

The Human Rights Commission has produced a guide on 5 common Myths and Misconceptions about Racism. Each of these is explained further and are listed as:

  • Misconception that racism is about individual actions and beliefs
  • The myth of meritocracy
  • Misconception of not “seeing” race
  • The myth that “racism is a thing of the past”
  • Misconceptions about anti-racism
Introduction graphic on the 5 myths and misconceptions about racism.

British colonisation has shaped the way we talk about race and racism in Australia and has ongoing impacts. The Australian Human Rights Commission’s (AHRC) guide is one of self-reflection and education. It aims to support and enhance understandings of race, racisim, and anti-racism. It asks us to stop and think about the various opinions, stories and terms used and think critically about the myths and misconceptions.

Many ideas predate colonisation in Australia built upon re-existing ideas of racial hierarchies that classified humans based on physical difference. The result is ongoing structural and systemic racism. These deeply rooted myths prevent productive conversations to address racism.

“Anti-racism involves actively working to challenge racist policies, practices, culture, and ideas. It requires more than being “not racist”. It involves active decisions that seek to combat injustice and promote racial equity. Developing an anti-racism skillset and practice is an important part of promoting a better and more equitable society.

Myth 4 graphic. The myth that racism is a thing of the past. A woman is taking a photo of a grave headstone as if it were an historical artifact.

It would be useful to have a briefer document with just the key points, although there is an accessible Word version. Concepts and terminology are explained in detail, and the five myths and misconceptions are challenged, explained and discussed.

The AHRC acknowledges the Traditional Custodians of the land, sea, waterways, and sky throughout Australia and pays respect to First Nations Elders past and present. Saltwater People designed the guide.