Equal access to sex workers

A woman wearing a mustard coloured jumper is hold the the hands of someone who is hugging her from behind. There is no head, just the torso.Almost everyone likes a hug, and sometimes something a little more intimate. The Conversation has an article arguing that the NDIS should pay for sex workers. But being a resident in an aged care home should not be a barrier to having this kind of intimacy either.  That’s whether it’s from a sex worker or a partner. An article in Aged Care Insite, Sex work in aged care more than just physical, discusses the issues of intimacy and  “skin hunger”. For some clients of sex workers it is about being close and touching another human being rather than sexual intimacy. It’s about feeling the warmth of another body, feeling their heartbeat and breathing. When it comes down to it, older people have the right to access sex and intimacy services just like anyone else. However, those who live in their own homes might be in a better position than those in an aged care facility. Time for policies on this aspect of aged care to be universally designed?

 

Two people, one UDL story

A silhouette of a person between two rows of books on library shelves.Two people give their perspective on inclusive (or not) education. One is a teacher, the other a student with a disability. Their opening statements provide a context for the article. They trace some of their experiences seeking to overcome barriers to inclusive education, classrooms and teaching.

The teacher’s experiences show that colleagues were, and are not, interested in inclusive education. Students with disability lack a voice and are separated into special education classes. The student story includes an action project – taking fellow students to the streets to photograph barriers to inclusion and making a case to the mayor. Both the teacher and the student conclude by saying they want to find ways of helping people with disability advocate for themselves. Clearly, no-one is listening at the moment. Bottom line: there is much academic writing about universal design for learning (UDL), but it seems policy and practice still lag far behind.

The title of the article is, A Duoethnographic Journey of Inclusion to Access.
By Ashley Cartell Johnson & Courtney Hineman of  Miami University.

 

Apartment design audit without UD

Three shiny blue apartment towers rise into the sky.Health and wellbeing is the focus of an audit report of Australian state and territory apartment design guidelines. There is a passing mention about universal design and residential mobility at the end. These are considered indirect factors for wellbeing that might be worth researching at another time. There is a comparison chart of the similarities and differences between state and territory policies and guidelines. Many of these include universal design and accessibility, but these factors were not picked up in the comparison chart. The nationally recognised Livable Housing Design Guidelines were not referenced even though they also support health and wellbeing. This is an open access report and should be of interest to anyone in the residential housing sector. It is good to see there is a focus on quality of design.

The title of the paper is, The high life: A policy audit of apartment design guidelines and their potential to promote residents’ health and wellbeing

From the conclusions: “Finally, this audit focused on specific design themes known to impact health, however other design features also contribute to the experience of apartment living (e.g., storage, car/bike parking, lighting, universal design). While these features might not directly impact on health and wellbeing, they nonetheless contribute to the ease of long-term apartment living, and many policies include standards for such features. Given the evidence that apartment and neighbourhood satisfaction can reduce residential mobility and enhance mental health (Giles-Corti et al., 2012), these indirect factors may be worthy of investigation in future studies.”

Editor’s Comment: Given we have population ageing and housing demands by people who are NOT on the NDIS, I should have thought universal design and accessibility are essential to health and wellbeing. There is nothing healthy about not being able to get out of your home or being able to visit your family. The building code requires disability access into apartment buildings and public space, but not inside the dwellings – which is where universal design comes into play.

Open Sesame! Packaging made easy

Exploded view of the package and all its partsIn marketing terms, the packaging is part of the product. The package shape, colour and brand are important in enticing consumers to buy. But all too often we have to get a sharp knife, a pair of scissors and wrestle with the packaging in order to get to the product inside. Microsoft has come up with a nice solution to packaging their Xbox Adaptive Controller – a gamepad for people who might not have use of their limbs. Good thinking – no good having a nicely designed accessible product that you can’t get out of the box! The video below shows the simple but effective design. There is another video on the FastCompany website or see the engadget website. Package designers take note. 

The title of the article is How Microsoft fixed the worst thing about product packaging.

 

ABCB moves to next phase

Timeline for the next steps to the Regulatory Impact Statement.The process for the Regulatory Impact Statement (RIS) for Accessible Housing is underway. With more consultations due soon for the RIS, it is worth refreshing our memories on the issues. Using a lot less words, a Building Connection magazine article picks out the key points of the first report by the Australian Building Codes Board. The article by Jane Bringolf is on page 16 of the online flipbook titled, A Summary of the ABCB’s Report on Mainstream Accessible Housing. The infographic shows the timeline for the project. If minimum access (universal design) features are agreed, it will be included in the 2022 edition of the National Construction Code.  The related Regulatory Impact Statement (RIS) is expected to be released in June 2020.

CUDA made a submission to the Australian Building Codes Board Options Paper.

Transport for All

Logo of Public Transport Victoria.The Disability Resources Centre’s report to the Victorian Government about the public transport system shows room for improvement. The key findings were related to the provision of travel information, priority seating, and parking. Negative public attitudes extended to harassment, abuse and even assault. Being treated with disrespect, or assisted inappropriately by transport staff was also an issue. There are 8 recommendations for the Victorian Government to consider. The title of the 49 page report is, Transport for All. It is unlikely that the findings are only applicable to Victoria. Other states might like to take note as well. An affordable and accessible public transport system is essential for all travellers in carrying out day to day life. As respondents noted, what’s good for people with disability is also good for everyone else.

It is useful to note that the Victorian Government provided funding for this report.

The Norwegian Government also has a report on why people with disability are not using their accessible public transport. It’s more than infrastructure – as noted above.

 

Designing for empathy

A distant view of a circular seating arrangement in a huge room for the parliamentary members.Human centred design and inclusive design processes focus taking an empathic approach to the users. But what if you turn that around and design for empathy itself? To shift from being the empathiser to become an empathy generator? That was the question a team of designers in Finland wanted to know the answer to. Using socio-cultural design tools rather than physical empathy design tools, they created a co-creative process with the Finnish parliament. 

The title of the paper is, Design for Empathy: A co-design case study with the Finnish Parliament

Abstract: Globalisation and the mixing of people, cultures, religions and languages fuels pressing healthcare, educational, political and other complex socio-cultural issues. Many of these issues are driven by society’s struggle to find ways to facilitate deeper and more emotionally meaningful ways to help people connect and overcome the empathy gap which keeps various groups of people apart. This paper presents a process to design for empathy – as an outcome of design. This extends prior work which typically looks at empathy for design – as a part of the design process, as is common in inclusive design and human centered design process. We reflect on empathy in design and challenge the often internalised role of the designer to be more externalised, to shift from an empathiser to become an empathy generator. We develop and demonstrate the process to design for empathy through a co-creation case study aiming to bring empathy into politics. The ongoing project is set in the Parliament of Finland, and involves co-creation with six Members of the Parliament from five political parties. Outcomes of the process and case study are discussed, including design considerations for future research.

 

UD + UDL for inclusion in education

view from the back of a university lecture theatre where students are seated listening to a lecture.At last some joined up thinking. Higher education institutions have a responsibility to create inclusive learning environments. But academic articles tend to be about UD in the built environment or UD for learning, but not both. An recent paper links both UD and UDL as the way forward for the inclusion of learners with diverse needs. The authors share experiences and four case studies from South Africa and the United States. They cover environmental issues, professional development, barriers to inclusion and a vision for developing inclusive learning environments. The paper offers five compelling recommendations:

• Focus on the functional needs of students, staff and campus visitors and do not judge based upon labels used. Students vary greatly in the nature of their needs, even within a particular area of disability.

• Make inclusion and accessibility a campus-wide dialogue. Everyone needs to be included in identifying the needs and the solutions. It is not an endeavour for the disability units or teaching staff only.

• Build a systemic foundation using inclusive models for educational design, such as UD and UDL, applicable to facilities management, teaching faculty, support services and admission procedures.

• Leverage technology to support inclusion, rather than letting it become a barrier.

• Reach out to others for ideas and help in addressing challenges. There are many great resources and organisations that support inclusive education principles, and we recommend that higher education institutions use them.

The title of the article is, Inclusion, universal design and universal design for learning in higher education: South Africa and the United States.

Download directly from this website, or go to the journal website. 

 

Users know what works best

A woman holds a tablet with a map on the screen, She is standing in the street.Users of digital technology are clear about what works and what doesn’t. This is one of the conclusions in a research report by G3ict and Knowbility. Survey questions included listing the top three most useful mobile features, and the most desirable functions that need to be improved. Questions about ability to use apps such as those for maps, banking, hotels and travel were also included. This is an in-depth look at the way users interact with digital technology in everyday life, with lots of ideas for improvement from users. Some of the key points in the conclusions are:

    1. Users are clear about what’s working and what’s not
    2. Accessibility innovation does have a positive impact
    3. Barriers due to lack of alternative modes of communication remain a leading source of concern
    4. A list of some of the most impactful accessibility innovations
    5. Perception of the value of digital accessibility features was high 
    6. Cognitive accessibility is an area of great opportunity for innovation

The title of the report is, The Impact of Digital Accessibility Innovations on Users’ Experience. Download from the G3ict website via another link, or directly from this website.

 

Colour perceptions vary across cultures

Three smart phones showing the colour game.Anyone interested in optimal colours for web and phone might be interested in a project that came out of a colour matching game app. The game is based on colour perception. Feedback data showed designers how people perceive colour. With the help of academics they began to analyse the data in meaningful ways. Preliminary analysis indicates there is a variation across countries. For example, Norwegians were better at colour matching than Saudi Arabians. Singaporeans struggled to identify greens, and Scandinavians did best with red-purple hues. Research papers are to follow which could lead to more inclusive colour choices. The article concludes, 

“But the fruits of the project live on in open source. A generic version of Jose’s tools to query the Specimen dataset are hosted here on github. My greatest hope is other researchers find and make use of what was gathered, and that other designers and engineers consider leveraging play in unexpected ways”.

The title of the article on FastCompany website is, Our viral app made less than $1,000. We’d still do it again.

Picture courtesy FastCompany.