Counting costs that don’t count

Road workers in hi-vis vests are laying bitumen. Counting costs don't count.
Workers repairing the road

Ever wondered why economic arguments seem to fall on stony ground even when they’ve been well researched and even asked for? Seems politicians’ personal experience counts more when decisions are being made. A Norwegian researcher wanted to find out why road-building priorities diverge from those suggested by cost-benefit analysis. It is likely that many other policy decisions are made in a similar way, not just road investments. That’s why sometimes counting costs don’t count.

Here is an excerpt from the findings about why factors other than cost criteria mean that counting costs don’t count:

Political institutions have created a kind of gift relationship in the road sector, with the state as donor and municipalities as recipients.

To the extent that the state cannot scrutinize all assumptions and calculations of traffic, costs and benefits, an information asymmetry arises and favours the local receivers.

In cases of local/national conflict of interest, some key politicians and other stakeholders at the donor side either have their own agendas (such as campaigning), or their loyalty is with the recipient rather than the donor (society).

It seems reasonable that elected representatives are less likely to vote in accordance with the benefit/cost ratios of projects the more sceptical they are to the method of CBA. When sceptical, they are apt to look for alternative decision support, even if several studies have found CBA results to be quite robust.

The intention has not been to argue that the benefit/cost ratio should be decisive when setting priorities among projects on classified roads, but rather to highlight circumstances that tend to push CBA results into the background. The principle of choosing projects with high benefit/cost ratio may be supplemented by so many other assessment criteria that the difference between professional and political judgement is dissolved.”

The title of the article is, Why don’t cost-benefit results count for more? The case of Norwegian road investment priorities. Published in Urban, Planning and Transport Research an open access article.

Abstract:

The starting point is that the benefit/cost ratio is virtually uncorrelated to the likelihood of a Norwegian classified road project entering the list of investments selected for the National Transport Plan. The purpose of the article is to explain what pushes cost-benefit results into the background in the prioritization process.

The reasons for their downgrading point to mechanisms that are at work not only in Norway. Explanatory factors are searched for in incentives for cost-ineffective action among planners, bureaucrats and national politicians, respectively, as well as in features of the planning process and the political system.

New data are used to show that the road experts’ list of prioritized projects changes little after submission to the national politicians, suggesting that the Norwegian Public Roads Administration puts little emphasis on its own cost-benefit calculations. Besides, it is shown that the petroleum revenues of the state do not provide a strong reason for neglecting cost-benefit accounts.

The overall contribution of the article is to offer a comprehensive explanation why professional and political authorities in Norway set road-building priorities diverging massively from those suggested by cost-benefit analysis.

Design and Inequality

Front cover of the journal. A black background with an orange abstract design.The introduction to a special issue of Design Issues focuses on the way design can reproduce inequality in society. It asks questions such as: In what ways do designers or design processes emerge in relation to social inequalities? How can the discussion of inequality be broadened within design practices? This introduction discusses the rise of design and refers to different concepts and debates relating to design and designing. An academic journal asking important questions about the role of design in exercising power, creating accessibility, capitalism and consumption, cultural reproduction, oppression and neglect. An important contribution to the discourse on design.

The introduction is titled, On the Need for Mapping Design Inequalities, by Mona Sloane. Subscription to the full journal Design Issues is required to read the other contributions.

“This collection offers Design Issues readers insight into the
multi-layered connections between design and inequalities. All the
articles address issues that are both deeply sociological and acutely concerned with design. They move across themes like the economy, labor, gender, disability, politics, colonization, material culture, class, and (social) policy. The essays clearly position themselves in the context of design inequality by pushing for greater criticality and reflexivity in design scholarship and practice.”

Volume 35, Issue 4.

 

The 100 year life

A graphic showing facades of different styles of free standing homes in lots of colours. They look like toy houses.People expect to grow old, but they don’t plan to grow old. Public policy has to do more than just capture people when they can no longer care for themselves. Even if people plan for their older age, there are policy and built barriers preventing the continuation of a “decent life”. And housing is a key barrier.

The report, The 100-year life: the role of housing, planning and design, highlights the issues and provides recommendations. The report recommends an integrated approach to housing, planning and design to support people in later life. It stresses the importance of taking a universal design approach and co-production. Developers, planners and local authorities also have an important role to play. And of course, focusing on older people means that people of all ages are included. While this is a UK project, there are many aspects that apply to other countries including Australia.

The research was conducted jointly by Design Council, Centre for Ageing Better and Social Care Institute for Excellence. The report in PDF was published in June 2018. The report includes references and resources.  

See also the Colorado Lifelong Homes White Paper for a similar take on the issues of successful ageing in place.

“A decent life” as described by Amartya Sen

Toilets, taboos, and policy

Directional sign to toilets in an outdoor area. Toilets, taboos and design principles.Public toilets are a key factor in getting out and about. But are they useable by everyone? Ever thought about how they contribute to our economic and social growth? A myriad of issues are brought together for a thoughtful discussion in Katherine Webber’s Churchill Fellowship report. The report on toilets, taboos, and policy is based on her international study tour. It has several recommendations for design, maintenance and social planning. The title of the report is, “Exploring Accessibility and Inclusion in Public Toilets“. There is a one page checklist on public toilet design principles. See below.

The report has a great quote from Lezlie Lowe that indicates the importance of public toilets in everyday life, “Have we ever granted toilets – and especially public toilets – their due? Have we given them credit for how they’ve helped grow our world? As gross or goofy or quotidian as they may seem, public toilets represent higher notions and beliefs. Fundamentally: who is in and who is out. Whom we see as part of the city. Whom we see as human.” From, No Place to Go: How Public Toilets Fail Our Private Needs. 

A list of public toilet design principles.

Public toilets are essential for encouraging people to walk and cycle and generally enjoy urban environments. 

Access symbol: inclusive or exclusive?

International symbol for access. Blue background with white graphic.Confusion still reigns about the international symbol of access (ISA). Is it exclusively for wheelchair users? Or does it denote access for everyone? The ISA was originally created to denote physical spaces for wheelchair accessibility. The access symbol’s meaning has evolved into something much more complex. 

A study with participants who were a mix of people with and without disability revealed some interesting findings. However, A set of six symbols denoting walking can, signing, Braille, hearing loop, and audio description.some participants who did not identify as having a disability described themselves as having some form of impairment. This illustrates ideological differences about disability per se, and highlights how society uses labels and symbols to define a group or culture in wider society. 

The article has lots of statistical results. The discussion and conclusions are worth a read because of the implications across society. It includes a look at all the symbols currently in use to signify different disabilities. Some participants wanted to see characteristics of themselves in symbols, but this creates uncertainty with other groups. As an aside, the use of the word “handicap” showed up in participant responses, indicating it is still in common usage.

The title of the article is Effectiveness of the International Symbol of Access and inclusivity of other disability groups.

The article concludes, “Perhaps a more effective solution would be standards which incorporate universal design, thereby ensuring equitable and intuitive use of products A blue background with three icons. One shows a woman pushing a pram, the next a woman with a dog, the third, a wheelchair user. The icons are in whiteand spaces and eliminating the need to symbolically represent population-based accessibility. Initiatives such as Design for All (DfA) in Europe, which was adopted in the EIDD Stockholm Declaration of 2004, and the Barrier-Free Accessibility (BFA) program in Singapore, promote a social model of disability by encouraging barrier-free design of products, services, and environments for people of all abilities and under varying socioeconomic situations.”

Does the symbol need to be rethought?

four white figures on a blue background showing a man and woman with a square head and a man and a woman with a misshapen head“Does the international symbol for disability need to be rethought”? is the title of an article in the FastCompany blog. First question this raises is, “Is it a symbol for disability or a symbol for access?”  Actually, it is a symbol for access, not disability.. The article proposes a variety of symbols for different disabilities. But do we need more symbols and if so, what purpose would they serve? 

 

Raising the bar on housing standards

Front cover of the report which calls for improved housing standards for accessibility. Advocates in several countries have been lobbying for mandatory accessible housing standards for many years. At last Habinteg in the UK has succeeded in getting the topic on the government’s agenda

A forecast for accessible homes, is an important report covering all the key issues, ending with three key actions. The Habinteg report reveals a “huge postcode lottery in the planned supply of new accessible homes…”.  Therefore it is crucial to “set a national policy that will create a level playing field and more certainty for developers”.

The report found that existing basic minimum standards as set out in Part M1 of the building code are insufficient. The planned development of accessible housing is set to fall short of previous official predictions. The report also has personal case studies to highlight the impact the lack of availability has on their lives. Mandatory standards within building regulations are needed because Part M1 is too basic. The shortage of housing with liveable access features, which are suitable for everyone, is now at a critical level.

Is there a market for accessible homes?

Front cover of Habinteg report showing coins and Monopoly houses. Hidden market for accessible homes.The Habinteg site has articles that discuss the market appeal of Lifetime Homes in the UK context. There are some interesting research reports by the London School of Economics, Ipsos MORI, and Habinteg Housing and Papworth Trust. UK homes are traditionally two storey with the bathroom and toilet upstairs. They are generally smaller than Australian homes too, which makes it more difficult in terms of circulation spaces.

It was thought that Part M of the building code would create greater accessibility in homes, but it hasn’t helped much at all. The best part is that it requires a downstairs toilet, which is handy for everyone. Aitken explains his own research project on this topic looking at homebuyers and estate agents. The blog site has attracted several good comments and are worth reading too. By the way, it seems stair lifts are not that popular with purchasers. 

Principles for Accessibility Studies

Brightly coloured graphic figures of all sizes and colours merged together. Objects should not just be useful; they should be intrinsically meaningful both philosophically and emotionally. In his paper, Gian Maria Greco discusses the move from separate approaches based on disability to universal approaches. His Principles for Accessibility Studies are a useful take-away for designers and lead to co-design thinking. 

Greco follows on from the philosophical work of Rob Imrie and his discussions on the quest for universality. The title of the paper is, Accessibility Studies: Abuses, Misuses and the Method of Poietic DesignGreco concludes the article with a list of principles for design:

    1. The Principal of Universality: accessibility concerns all, not exclusively specific groups or individuals.
    2. The Principle of Personalisation: one size does not fit all. The design should be able to respond to the specificities of individual users.
    3. The Principle of User-centrality: design should focus on users and their specificities.
    4. The Principle of Epistemic Inclusivity: users and other stakeholders, including experts, are bearers of valuable knowledge for the design of artefacts.
    5. The Principle of Participation: design should be carried out through the active participation of the stakeholders involved.
    6. The Principle of Pro-activism: accessibility should be addressed ex-ante, not ex-post.

From the abstract

Accessibility has become increasingly discussed in a range of fields, producing a large number of new ideas, theories, and innovations that have proven to be quite fruitful. A closer look shows that different fields have experienced fundamental changes. There has been a shift from specific accounts to a universalist account of access, a shift from maker-centred to user-centred approaches, and a shift from reactive to proactive approaches.

Through these processes, accessibility has birthed new areas within those fields, that have been gradually converging to constitute the wider field of accessibility studies. The nature and position of accessibility studies has now become a central topic. This ongoing progression of conceptual clarification may bear some misunderstanding and misinterpretations along the way.

In the paper, I first briefly review the principal traits of the process of formation of accessibility studies. Then I address some possible misconceptions; and finally, introduce a first, very general sketch of poietic design, a method proper to accessibility studies.

Social ramps for social inclusion

Four panes of a church stained glass window depict different people needing help.Inclusion and exclusion in the social environment discussed from the perspective of the Christian Church is a novel approach. Society has social norms and if people don’t fit them they are often ignored or excluded. They ask the question, “If exclusion occurs because of social skill deficits, who has the deficits?” Is it the one who is different or the one who could accept or change their behaviour? Thinking about how we socially exclude due to notions of social ineptness, often without realising, is an important topic. The authors discuss the classic 7 Principles of Universal Design in relation to social inclusion and show how the Church could do better. 

The article is available from ResearchGate: Social Ramps: The Principles of Universal Design Applied to the Social Environment. It’s wordy and philosophical but worth a read. By Jeff McNair and Bryan McKinney.

Abstract: This article considers a next step in the application of universal design principles, that being universal social design. Using the idea of “social ramps,” we consider seven principles of universal design from a social perspective. Social skill deficits in persons with disabilities has arguably been the reason for exclusion of persons with disabilities. But if the traditions of those without disabilities leads to the exclusion of those with disabilities, then one must wonder who has the social skill deficits? This is particularly the case from a Christian perspective. This article challenges the reader on a variety of levels to reflect on social practices with an eye toward changes leading to inclusion.

 

To disclose or not to disclose

A distance view of Miami University where the study was carried out.How likely are university students to disclose their disability? The answer is related to whether the disability is visible. The concern of being stigmatised is real and is a form of exclusion. Of course, if the disability is visible then stigma is already part of the student’s life. A recent study found students with invisible disability will be less likely to make use of the institution’s accommodations for disability. However, if the teaching staff were helpful and accommodating anyway, the need for seeking institutional support was reduced. An interesting and relatively easy read for a thesis

The title of the thesis is “Effects of Institutional Factors on College Students’ Self- Disclosure of Disability Status and Their Utilization of Disability Services“. Here are two excerpts from the discussion section.

“Students with invisible disabilities in the current study were less likely to use accommodations and self-disclose their disability status to the institution, and students with visible disabilities had used accommodations more often than their peers with invisible disabilities. Research has indicated that students with invisible disabilities perceive revealing one’s disability status as an important decision because it moves the person from a non-stigmatized identity to a stigmatized one.

“This study also found that when professor knowledge and understanding were well-received, students were less likely to self-disclose. This is consistent with research that has indicated students who did not disclose said they felt they didn’t need accommodations because their professors were helpful and accepting of their disability without needing institutional documentation (Cole & Cawthon, 2015). When students do not feel supported by professors, they are more likely to advocate for their rights and self-disclose to the institution, which occurs more regularly for students with invisible disabilities (Marshak et al., 2010).

 

Equal access to sex workers

A woman wearing a mustard coloured jumper is hold the the hands of someone who is hugging her from behind. There is no head, just the torso.Almost everyone likes a hug, and sometimes something a little more intimate. The Conversation has an article arguing that the NDIS should pay for sex workers. But being a resident in an aged care home should not be a barrier to having this kind of intimacy either.  That’s whether it’s from a sex worker or a partner. An article in Aged Care Insite, Sex work in aged care more than just physical, discusses the issues of intimacy and  “skin hunger”. For some clients of sex workers it is about being close and touching another human being rather than sexual intimacy. It’s about feeling the warmth of another body, feeling their heartbeat and breathing. When it comes down to it, older people have the right to access sex and intimacy services just like anyone else. However, those who live in their own homes might be in a better position than those in an aged care facility. Time for policies on this aspect of aged care to be universally designed?