A guide to taking a universal design approach to urban planning covers just about everything. The aim of the guide is to deliver sustainable solutions and to create inclusive places. Here are some of the reasons planners should take a universal design approach:
avoids the need for wasteful and inefficient retro-fitting of solutions
informs genuinely integrated strategies for land-use, transportation and urban design
creates greater efficiencies for public infrastructure investment
widens the audience and market for development projects enhancing commercial viability
helps provide an environment in which people can age and retain their independence
Although this guide is based on planning laws in Ireland, there are many similarities to other jurisdictions. It covers, consultation, neighbourhoods, community facilities, lifetime homes, travel chain analysis, street design, car parking, economic development, wayfinding, heritage and more. There are also sample policy statements for each section.
How do you draw together the right to an urban life with practical policies? It’s a case of weighing up democratic values and architectural design. Urban life is more than just a place outside of home to visit. It’s also about being visible in public places – a concept much valued by people with disability. The underpinning value is social justice. Universal design is both a concept about inclusion as well as design initiatives. Finding the balance between them is the key.
A study carried out in Oslo, Norway sought the views of urban experts. They included local government representatives, disability rights organisations and property owners. To sum up, public places can protect equality and dignity if all stakeholders share the same knowledge and understanding. Once again, we see that inclusion requires knowledge sharing across disciplines.
Excerpt from abstract:How can urban planning processes include perspectives from people with disabilities? This paper discusses the implementation of universal design and accessibility in a local urban context. Universal design consists of both core values, such as inclusion and equal status, and specific design initiatives, such as design of pavement surfaces and benches. The aim of implementing universal designing strategies is to achieve equal access for all citizens. Based on an empirical study of an urban redesign project, I argue that equal access must imply both access to public places and to political processes.
What about a post-pandemic social housing stimulus project? Not a new idea, but such ideas usually relate to new housing. So what about modifying existing social housing? This is so that people can stay in their community for longer as they age. Lisa King argues the case in a research paper with a focus on older women.
King’s paper begins with a literature review of the issues related to older women and housing. The case study takes the floor plans of existing dwellings and makes changes to show how to make them more accessible. The case study includes studio units and two bedroom units. There is also a site plan, a demolition plan and costings too.
King summarises the research by giving a rationale for choosing 1960s dwellings, and says the project is scaleable, modular and cost effective. In addition, this type of work provides employment for small and medium businesses. And of course, it optimises existing stock while improving the lives of residents. King sums up with, “The result would be universally accessible housing and an asset which would assist meet the growing demand for residents to age-in-place with dignity.”
The key to sustainable cities is to make them age-friendly, to work collaboratively across city departments, and to engage all ages in consultations. This is because older people risk exclusion from social and economic life if we keep designing cities in the same way.
The policy brief on ageing from the UN group in Europefocuses on housing, access to green and public spaces, and transportation. The policy brief also looks at how smart technologies can be leveraged to improve the situation.
Mainstreaming ageing, gender, disability and human rights in urban planning is the key. Involving all generations for a people-centred approach, and not working in silos are also important. These are all elements of a universal design approach.
Each section on housing, green spaces and public places, and transport address the issues in more detail. A lengthy document which should be of interest to policy makers and urban planners working at all levels.
How can design be fair to everyone? Is it even possible to design for everyone? Do the literal interpretations of universal and inclusive design form a paradox of inclusive design approaches. The authors of Just Design argue that justice and fairness in design is not about the output but about the process, and that inclusion is more about the social context rather than the design of a particular thing. An interesting, if long read, for anyone interested in the philosophy underpinning universal design and inclusive practice. The authors published a similar paper, Fair by Designwhich is available for a free read on ResearchGate.
Note on the picture: Sometimes called “stramps” – a mix of steps and a ramp are the opposite of accessible and universal design. Hardly anyone can use these without a lot of concentration to avert the risk of falling, and wheelchair users run the risk of running over the edges as the ramp section is not clear. It does not comply with Australian legislation.
Editor’s comments: Their arguments are not new to practitioners and advocates of universal design. They understand the context of inclusion is also about the participation of users with a range of disabilities. Discussions and decisions between them help solve the fairness issue. So their argument that making things inclusive can end up still excluding some people while true, is not well encapsulated in some of their examples. The example of a museum entrance (pictured above) that integrates steps and a ramp in a way that they cross over each other is an obvious nightmare for someone who is blind, or has perception difficulties, or needs a handrail on all steps. A consultation with users would have produced a different design solution that would be considered fair. They then add the example of a child’s wheelchair – an item that is by its very nature a specialised design. This device cannot fall under the universal or inclusive design flag, but it does allow participation and inclusion in environments designed to accommodate wheeled mobility devices.
It is not clear whether the authors understand the role of user feedback and the iterative nature of designing universally. The aim of authors’ discussion is to propose a theory based on justice and fairness of universal and inclusive design. Their references include the thinking of product designers, as well as built environment designers.
Australia isn’t the only place where a change to home design is being demanded by various advocacy groups and social policy organisations.The HoMe Coalition in the UK is making similar demands for all new homes to be accessible for everyone. The UK experience with accessibility as Part M of the building code shows how the absolute minimum, that is a level entry and a toilet on the ground floor, is insufficient for being able to live safely and comfortably as people age. So a review is needed.
Anna Dixon, chief executive at the Centre for Ageing Better, which co-chairs the coalition, said:
“Too many people are today living in homes that limit their independence, as we face a dangerous shortage of homes that are accessible and adaptable. While it’s not inevitable, the likelihood is that most of us will experience disability or difficulties with activities of daily living at some point in our later life. And with more of us living for longer, this dire lack of accessible homes represents a ticking timebomb.”
Dixon also said that keeping people safe at home means we need homes with accessible features. It prevents avoidable admissions to hospital and institutional care: “Every £1 spent on housing adaptations are worth more than £2 in care savings and quality of life gains.”
HoME (Housing Made for Everyone)is predicting a “dangerous shortage” of suitable homes in the future, with only one new accessible home to be built for every 15 people over the age of 65 by 2030. And that’s in urban areas – it’s much less in rural areas. HoME has an Accessible Housing Charter with seven actions including all new homes to be accessible .
See also briefing paper: Homes and ageing in Englandby the department of public health. At the end it has case studies that show the costs and savings of doing renovations.
How many urban planners think about accessibility and disability from the outset? Some, no doubt. Urban planners also have to think about personal safety – it’s a core concern. But what about safety for people with disability? Do community norms play a role in design decisions? An article in The Conversation discusses this issue and begins:
“Creating safe and secure urban spaces is a core concern for city managers, urban planners and policy workers. Safety is a slippery concept to pin down, not least because it is a subjective experience. It incorporates our perceptions of places and memories, but also norms in society about who is expected to use spaces in the city, and who is considered to be out of place.”
So it is much more than designing out crime. Different population groups experience safety in different ways – much more nuanced that matching with crime statistics. A study from the University College Cork has looking at this issue in more detail. An overview is in an article in The Conversationby Claire Edwards.
The study looked at three cities in Ireland and some obvious places where people with disability felt unsafe were transport hubs, bars and shopping centres. The Conversation article concludes:
“Urban safety is as much about changing social relations as it is about technical fixes. Disabled people’s experiences show us that it is only by challenging assumptions about who has a right to inhabit urban space that we can create more inclusive, just and safer societies.”
The main aspects of sustainability – social, economic, cultural and environmental – are all opportunities for designers. But what to consider and how to design? An article focusing on ageing populations looks at design for all, universal design, inclusive design, human centred design, and biophilic design. The authors conclude that universal design and biophilic design create the best outcomes.
The article covers many of the well known facts in this field of research, and addresses the different design approaches and terminology. The concept of “sustainable ageing” is discussed in terms of well-being, economic inclusion and the living environment. After examining all the different approaches the authors conclude:
“However, considering the sustainability requirements, including the circular economy and social cohesion aspects, the most adequate and flexible approach is the universal design concept. The universal design concept, encouraging diversity of users and social integration, is favorable for the implementation of healthy aging and active aging concepts. Moreover, universal design is applicable in the aging at home concept: the design solutions of buildings and environment can be from the start adapted to the needs of the elderly, avoiding the necessity of further reconstructions as the users age.”
Abstract: The aging population presents numerous challenges and the design and management of living environments are not an exception. This literature review and analysis brings together topics related to the living environment of the aging population and the concept of sustainability. The article presents the review of the existing design concepts that are applied to planning the environment for the elderly, including (i) design for all, (ii) universal design, and (iii) inclusive design. Furthermore, this review highlights the aspects of sustainability and the peculiarities of the aging population that should be taken into account in the design and management of their living environment. Key points related to sustainable aging are highlighted, and the possibility of complementing the existing design concepts with the concept of biophilic design is proposed in order to strengthen their social, psychological, and ecological aspects.
What is a home? It’s so much more than a shelter from the elements. The concept of home gives us a place in the world. It underpins our identity, our relationships and our understanding of who we are and where we fit in the scheme of things. It is intrinsic to the human condition. Yet it is overlooked in the development of policies to support housing provision.
Home for Good is a policy brief “intended to restore the idea of home as both a psychological and social asset to our discourse on housing, rather than just a financial asset. It is specifically concerned with the role of the home as we age, positing that successful ageing is dependent on a person’s access to a home that provides security, community, safety and autonomy”. The policy brief poses a policy framework for a national approach to providing older Australians with homes that meet their social, emotional, environmental, and psychological needs.
The policy brief says nothing about the design of homes, but it does tap into the real meaning of home for many older people – the social equity. Hence the reticence to move to age segregated living. The article can be downloaded from the Analysis & Policy Observatory. It’s by Emma Dawson and Myfan Jordan of Per Capita. Easy to read.
Extract from Abstract: “The study reveals that ‘ageing in place’, is a preferred option for the aged. This raises questions as to how well the housing system and neighbourhood environments are able to support ageing in place, and what aging factors should be taken into consideration when designing Baby boomer’s home to facilitate health and wellbeing. Therefore, this research designed a qualitative approach to investigate Australian Baby Boomers homes around Queensland, predominantly in the Brisbane area, using semi-structured interviews and observations.”
How smart can a smart city be? ‘Smart’ is everything from the footpath to the website. So not so smart if it doesn’t include everyone and join the dots between all the factors that make a city a city. With digital transformations happening worldwide, the aim of the Smart Cities for All Toolkit is to eliminate the digital divide and improve urban environments for everyone. The main part of the toolkit, the Inclusive Innovation Playbook, is detailed and aimed at a policy and planning level. Stakeholder participation and inclusion is an essential theme. Case studies assist with understanding. There is a helpful checklist at the end of the Playbook. There’s a lot to digest, but this means it isn’t a cursory overview with simplistic solutions. It goes much deeper than a digital accessibility checklist. This is about joining the dots across city assets and leveraging them for everyone’s benefit. Other sections of the toolkit cover:
Toolkit Overview
Guide to adopting an ICT accessibility procurement policy
Implementing priority ICT accessibility standards
Communicating the case for stronger commitment to digital inclusion in cities
Database of solutions for digital inclusion in cities
“The toolkit supports a range of organizations and roles related to Smart Cities, including government managers, policy makers, IT professionals, disability advocates, procurement officials, technology suppliers, and developers who design Smart City apps and solutions.Each of the tools addresses a priority challenge identified by global experts as a barrier to the digital inclusion of persons with disabilities and older persons in Smart Cities.” See also Smart Cities for All: A Vision. James Thurston of 3Gict came to Sydney in 2019 and discussed the issues and solutions in his keynote presentation in the video below.
5 Pillars of a Smart City
James Thurston is G3ict’s Vice President for Global Strategy and Development. He previously worked for Microsoft, so he knows the territory well. His keynote presentationat UD2021 Conference showed that technology is improving but it’s not inclusive. Cities have to do a lot more if we are to meet the challenges of the digital world.He lists the five pillars as:
Strategic Intent: inclusion strategy and leadership
Culture: citizen engagement and transparency
Governance & Process: procurement and partnerships
Technology: Global standards and solution development